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How to Provide Safe and Comfortable In-Person Training as People Return to the Office

Clarity Consultants

Instead, proceed in a methodical fashion. Keep eLearning programs operating or use virtual participation methods – like video conferencing software – to allow employees to attend remotely if the need arises. Don’t be overzealous with your reintroduction. That way, it will feel more comfortable as class sizes grow.

Training 113
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(Value Stream) Map Your Way to a Better Post-Covid Future

Markovitz Consulting

But if you want to thrive in the post-COVID world, you’ve got to start working on operational improvements now. When the VSM made the non-value-added wait time shockingly clear, the leadership team integrated video into the process to eliminate shipping. COVID travel restrictions made those customer visits impossible.

Sales 147
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Want to Create an Online Course? Three Types of Profitable Consulting Courses

Consulting Matters

Watch this tutorial video and learn about the 3 types of profitable consulting courses and how they can amplify your client impact and profits. This is an entry-level program where people can start to work with me and get to know how I roll and how I operate. Transcript. Betsy Jordyn : Hey, are you a consultant or coach? Here we go.

Course 156
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5 Ways AI is Revolutionizing Instructional Design

Clarity Consultants

Artificial intelligence (AI) is revolutionizing how many companies operate and handle various tasks. Instructional Designers Use AI to Implement Gamification Elements Gamification introduces elements typically associated with video games and similar forms of entertainment to the learning experience.

Tools 115
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Lead to the future: leadership imperatives for success

Brimstone Consulting

To take advantage of this opportunity place focus on building agility, aligning the organization, operating as a team of teams, and developing your people. Resilient organizations, ones that excel at change, operate as a team of teams. Build Agility. Breweries pivoted to making hand sanitizers. Take the example of V12.

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4 Autopsies of Big Change Management Failures

LSA Global

Borders began as a standard bricks-and-mortar bookstore in Michigan in 1971 and grew to employ almost 20,000 workers before it ceased operations in 2011. Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. Autopsy #1 – Borders. billion in 1991.

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Call Length Is the Worst Way to Measure Customer Service

Harvard Business

The effect of options like company websites, discussion boards, YouTube videos, and so on is that they siphon off the low-complexity issues. Related Video. See More Videos > See More Videos > Despite these obvious problems with AHT, managers are reluctant to eliminate the metric from rep scorecards.

Metrics 35