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How to Provide Safe and Comfortable In-Person Training as People Return to the Office

Clarity Consultants

Instead, proceed in a methodical fashion. Keep eLearning programs operating or use virtual participation methods – like video conferencing software – to allow employees to attend remotely if the need arises. Don’t be overzealous with your reintroduction. That way, it will feel more comfortable as class sizes grow.

Training 113
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(Value Stream) Map Your Way to a Better Post-Covid Future

Markovitz Consulting

But if you want to thrive in the post-COVID world, you’ve got to start working on operational improvements now. Here are three examples of how their maps have helped them see into their processes more clearly and make changes to become more efficient. Design may not be important in industrial equipment, but it’s everything in fashion.

Sales 147
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5 Ways AI is Revolutionizing Instructional Design

Clarity Consultants

Artificial intelligence (AI) is revolutionizing how many companies operate and handle various tasks. Instructional Design Consultants Use AI-Driven Tools to Evaluate Learner Progress Instructional design consulting firms that use AI often harness the technology to support the effective and efficient evaluation of learner progress.

Tools 116
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Lead to the future: leadership imperatives for success

Brimstone Consulting

To take advantage of this opportunity place focus on building agility, aligning the organization, operating as a team of teams, and developing your people. Resilient organizations, ones that excel at change, operate as a team of teams. Build Agility. Breweries pivoted to making hand sanitizers. Take the example of V12.

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4 Autopsies of Big Change Management Failures

LSA Global

Borders began as a standard bricks-and-mortar bookstore in Michigan in 1971 and grew to employ almost 20,000 workers before it ceased operations in 2011. Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. Autopsy #1 – Borders. billion in 1991.

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Call Length Is the Worst Way to Measure Customer Service

Harvard Business

The effect of options like company websites, discussion boards, YouTube videos, and so on is that they siphon off the low-complexity issues. Related Video. See More Videos > See More Videos > Despite these obvious problems with AHT, managers are reluctant to eliminate the metric from rep scorecards.

Metrics 34
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To Get Consumers to Trust AI, Show Them Its Benefits

Harvard Business

Related Video. See More Videos > See More Videos > In order to understand how firms have systematically enhanced trust in applied AI, my colleagues Monika Hengstler and Selina Duelli and I conducted nine case studies in the transportation and medical device industries. Could Liberate 50% of Managers' Time.