Remove Examples Remove ROI Remove Sales Remove Talent
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The Key to Hiring Great Salespeople

Comatch

Assessing a candidate’s ability to find and connect with new business can be difficult, so it is tempting to reduce risk by narrowing the scope of the search for new talent. To illustrate the above, two real-life examples come to mind: A headhunter once shared, “I want to present candidates while my clients want resumes.”

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5 Ways to Transform the Employee Experience and Retention

Rick Conlow

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Research by the Jackson ROI Study proclaims that the more genuine recognition you give to employees the greater the impact on the bottom-line. 5 Lead by Example to Improve Retention: You go first!

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Elevate Employee Engagement: 5 Critical Leadership Skills

Rick Conlow

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Research by the Jackson ROI Study proclaims that the more genuine recognition you give to employees the greater the impact on the bottom-line. He said, “I am the greatest!”

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Transforming from a Good to Great Coach

Rick Conlow

Price Waterhouse Coopers (PwC) and the Human Capital Institute (HCI): Studies have shown that coaching programs yield a positive return on investment (ROI), with estimates of ROI ranging from 5:1 to 7:1 or even higher. Here are ten notable examples: Google: Google is renowned for its robust coaching culture. See this example.

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What is the Professional Services Industry All About?

Progressus

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.

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Pay your team right: A comprehensive guide to compensation

Asamby Consulting

Example: You have been a travel agent with a business travel agency for 10 years. Example: You can be a very experienced web developer, who has had different dev jobs across different companies for the past 20 years. Very common in sales roles, the commission is a percentage of some form of transaction that the employee gets.

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Customers are your ‘ace in the hole’ during uncertain times

1 to 1

Locking in valuable customer relationships is a strategic capability that allows firms to stay extremely close to customers to gain valuable insight on where to make incremental investments that will generate ROI quickly and improve the experience. Some initiatives improve CX quality in the process.