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LSA Global Delivers Supervisor Excellence Training for Technical Operations

LSA Global

Satisfaction 140% Knowledge Gain 96% Net Promoter Score This high growth client wanted the Supervisor Excellence Training for Technical Operations program to increase team productivity, employee engagement , and retention. The post LSA Global Delivers Supervisor Excellence Training for Technical Operations appeared first on LSA Global.

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LSA Global Delivers Consultative Business Partner Skills for Finance Organization

LSA Global

Net Promoter Score This Finance Organization created a leadership academy to help improve their business partnering, intra-team partnering, and collaboration capabilities to better serve their internal clients to meet high growth goals. .% Job Relevance 98.6% Satisfaction 73% Knowledge Gain 93.%

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Case Study: Should an Algorithm Tell You Who to Promote?

Harvard Business

After working with HR to narrow down the list of candidates, she had two finalists, both internal: Molly Ashworth, a brand manager on her team in the cleaning division, and Ed Yu, a rising star from BBI’s beauty division. Meeting Ed Yu. Aliyah liked Molly and respected her work. “No problem,” she said.

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How to Manage Managers

Harvard Business

When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that they’re effectively supporting their teams. Do you need to provide training? You might know how to do the former, but how do you do the latter?

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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images. ” he asked.

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How to Confidently Articulate the Value of What You Do

Consulting Matters

One thing that consultants do that most clients hate is cookie cutter solutions that feel to clients as nothing more than "management by magazine." They are interested in case studies only to a point. “The place God calls you to is the place where your deep gladness and the world's deep hunger meet.”

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Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The city manager had originally wanted 6,000 lamps but had cut the order back to 1,000 for budgetary reasons. “Texas,” Graham yelled from the swing.