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Crisis Management: How Did the Financial Services Industry Fare During 2020?

Clarity Consultants

In 2020, the financial services industry had to put its crisis management plans into action. Today, by looking back, it’s possible to assess how the financial services industry fared during 2020. Similarly, offering training focused on the execution of various crisis management plans is wise. Contact us today.

Financial 104
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PPP in India: Developing a Resilient Health Infrastructure

Tom Spencer

They are usually associated with infrastructure development, but governments can also apply such partnerships to invest in technological advancement, implement government policies more efficiently, increase awareness of and access to proven treatments, and partner with global entities to improve the healthcare ecosystem.

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Does Your Team Hoard Information?

Harmonious Workplaces

The Pitfalls of Information Hoarding Research by APQC has identified knowledge hoarding as one of the top barriers to knowledge sharing within organizations (Trees & Harper, 2020). They may also miss key data points to drive productive ideas. The roots of this problem stem from several different reasons. Trees, L. &

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Assessing Change Management Effectiveness: Essential Metrics

Epicflow

As long as change management is a comprehensive process, its assessment should cover multiple dimensions: how efficient the established process is, how people feel about transformations, what business outcomes have been achieved, etc. Defining Change Management Effectiveness: Different Dimensions. Assessing people’s attitude and culture .

Metrics 52
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Becoming a Data-Driven Organization: What You Need to Know

Epicflow

At the same time, the talent component shouldn’t be left aside: data alone cannot lead companies to success without human expertise to use in an efficient way. . Apart from leveraging data for more efficient decision making, what other characteristics are peculiar to data-driven organizations? Real-time data processing and delivery.

Data 96
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Our Physical World Has Changed: Augmented Reality in Tourism

Tom Spencer

According to the Harvard Business Review , investment spending on AR technology looks set to reach $60 billion in 2020. Boeing has adopted AR and seen increased productivity and quality in their training process. Newport News Shipbuilding, which designs U.S AR in the Tourism Sector.

Tourism 88
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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. We see that investing up front in talent is the most efficient way to simultaneously improve your customer experience and your bottom line.