Harvard Business

MAY 25, 2016

By looking at detailed sales data from 40 companies in technology-related industries, we have identified guidelines for the optimal amount and type of sales support and management. This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management.

Sales 39

Sales ROI Efficiency Operations 39

Harvard Business

AUGUST 9, 2016

The types of private equity firms and the approaches to managing these firms has evolved over the last 40 years through three general phases. These buy outs shifted agency from owners to managers; “corporate raiders” worked with high-yield debt to fund these turnarounds. Large private equity firms (e.g.,

Talent 28

Talent Real Estate Financial Operations 28

Harvard Business

JULY 2, 2018

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround.

Turnaround 40

Turnaround Agile Operations System 40

Harvard Business

NOVEMBER 22, 2016

An example is The North Face, which is experimenting with its Fluid Expert Personal Shopper tool, powered by IBM’s Watson, to provide customers with a more intuitive search experience through a natural language capability. Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans. Assess readiness.

Insurance 28

Insurance Insurance Industry Turnaround 28

Harvard Business

AUGUST 11, 2017

In phase 3, successful portfolio transformations require financial discipline that is not an event, but a pattern; strategic clarity that is not a direction, but a commitment; operational excellence that is not a tool, but a mindset. The LCP’s Role with Portfolio Companies. About 20% of the CEOs had to be changed twice.

Leadership 28

Leadership Talent Culture Turnaround 28

1 to 1

AUGUST 18, 2021

With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

NOVEMBER 30, 2017

Many of the small and midsize manufacturers that did manage to survive kept going by cutting costs, which has led to stagnant wage growth. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

McKinsey 28

McKinsey Turnaround Pharmaceuticals Benchmarking 28

Harvard Business

JUNE 15, 2017

It is always hard to know whether such self-promotional statements are a reflection of self-delusions or an attempt to manage impressions (and fool others). Leading a turnaround requires much more than making a splash. In hiring one of the super-stars of the tech and business worlds, Yahoo focused on raising its profile.

Turnaround 28

Turnaround Leadership Case Study Case Studies 28

Asamby Consulting

AUGUST 30, 2022

This articles outlines how to build a company wiki: Understand if and why you need a wiki Define the goals for your wiki Choose the best tool to house your wiki Define the structure Start creating and compiling content Keep your wiki used and up to date Why do I need a wiki for my company? That's easiest to achieve with a digital tool.

Company 52

Company How To Tools Process Improvement 52

Harvard Business

MAY 20, 2016

Smart companies understand that workspaces are a business tool. The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership. Managers note that the fact that people linger there after meetings has increased inter-group learning.

Exercises 37

Exercises Meeting Real Estate Survey 37

Harvard Business

NOVEMBER 8, 2017

But what if there were a way to make breakthrough progress by applying research-based tools and strategies to boost these numbers faster? Throughout the study’s assessments of female CEOs, a combination of four traits and competencies emerged as key to their success: courage, risk-taking, resilience, and managing ambiguity.

Interviews 28

Interviews Benchmarking Case Interview Talent 28

Harvard Business

MAY 18, 2017

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. A Sloan Management Review article (which I had the pleasure of working on) provides valuable context for Garvin’s most-read HBR articles.

Management 32

Management Turnaround Engineering Benchmarking 32

Harvard Business

SEPTEMBER 8, 2016

After studying and working with hundreds of companies in free fall, we’ve identified concrete steps that leadership teams can take to engineer successful turnarounds and transformations. When a company is in free fall, it makes sense to replace the management team, for all sorts of reasons. Build a Re-Founding Team.

Company 28

Company How To Turnaround Engineering 28

Harvard Business

DECEMBER 22, 2016

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. Measure performance carefully and manage with an eye on what’s most important to customers.

Culture 28

Culture Leadership Resources Healthcare 28