article thumbnail

IoT Disruptions in 3 Industries and What You Can Learn From Them

Tom Spencer

The massive benefits seen in Australia from the development of digital technology include increased living standards, shrinking distances through telecommunications, improved efficiency for businesses and government, as well as a larger workforce. Transport and Logistics.

article thumbnail

Olswang – The name says it all

Tom Spencer

I recently had the dubious honour of meeting with two partners from London based law firm Olswang. Olswang is a firm which holds itself out to the market as being an expert in technology, media and telecommunications, and so I was quite looking forward to meeting them. Unfortunately, I was sadly disappointed. ”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 keys to putting a Total Experience into action

1 to 1

This article first appeared in the Customer Strategist There’s a fundamental shift happening when it comes to customer experience, both in expectations and capabilities, but too many brands aren’t prepared to meet the moment. Meet people’s emotional needs. But not anymore. So, how can brands embrace the Total Experience?

article thumbnail

Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

Only 13% of directors in the energy and utilities industry consider innovation to be a major strategic challenge, but the swift growth of renewable energy companies and such developments as the use of drones for monitoring oil and gas production suggest that no industry is impervious to the forces of innovation.

article thumbnail

Conversation with North Highland

Tom Spencer

North Highland: Again, it depends, but if there is interest to rotate between or within practice areas, we certainly work to develop a career path for an individual that aligns with their professional goals. Tom: What kind of training and mentoring can graduates expect to receive at North Highland?

Travel 60
article thumbnail

Using Design Thinking to Embed Learning in Our Jobs

Harvard Business

They’re getting in the way of employee development instead of supporting it. Consider, for example, the challenges that one telecommunications company faced with high turnover in its retail stores. But corporate learning management systems remain slow, hard to use, and difficult to maintain.

article thumbnail

Executives and Salespeople Are Misaligned — and the Effects Are Costly

Harvard Business

The results show that executives feel that they have a high level of understanding of their companies’ strategic priorities, while sales reps — who aren’t typically in the planning meetings, on the conference calls, or roaming the halls with the people crafting strategy — said they did not. There are other gaps, too.

Sales 28