Harvard Business

JANUARY 22, 2018

It is tempting to regard artificial intelligence as a threat to human leadership. There is no reason to believe that leadership will be spared the impact of AI. A shift from the hard to soft elements of leadership is not exclusive to the AI age. Insight Center. Assessing the opportunities and the potential pitfalls.

Leadership 28

Leadership Agile Emotional Intelligence Benchmarking 28

Peter Stark

MAY 4, 2017

After companies conduct an Employee opinion survey, they are faced with the challenge of taking action to create real change. Create Benchmarks. The CEO and VP or HR will approve the budget that will enable the company to administer an Employee Opinion Survey, Customer Satisfaction Survey, or a 360 Leadership Development Assessment.

Culture 29

Culture Survey Benchmarking Leadership 29

Peter Stark

APRIL 8, 2018

So, what can we learn from the managers in our Best of the Best Benchmark. They practice the concept of “no surprises.”

Benchmarking 32

Benchmarking Survey Report Management 32

Harvard Business

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). We took this question to our data.

How To 33

How To Accenture Benchmarking Survey 33

Peter Stark

NOVEMBER 4, 2018

Over the years, we have conducted Employee Engagement Surveys with over 300 organizations and have over 100,000 opinions in our Peter Barron Stark Companies benchmarks. Put these seven tips into action and it will help you build an organization that is rated by your employees as being a Best of the Best benchmarked organization.

Benchmarking 39

Benchmarking Training Training Airlines 39

Harvard Business

MARCH 24, 2017

In addition to examining surveys of employee happiness, our research included the annual revenue growth rate of companies. This time, the firm ranked in the top quartile of all companies and handily beat our benchmark. As a result, the sales leadership devised a proactive plan to reverse this dangerous trend.

Culture 42

Culture Benchmarking Sales Trends 42

Peter Stark

JUNE 30, 2018

Over the last twenty-three years, we have conducted over 300 Employee Opinion Surveys with over 100,000 employees. We have learned a lot by isolating the Best of the Best Organizations and their leaders to learn what they do differently from their peers in the overall PBS Benchmark. Listen and acknowledge people’s concerns.

Software 26

Software Benchmarking Meeting Efficiency 26

Peter Stark

APRIL 14, 2019

In our Employee Opinion Surveys , one question we see low more often these days has to do with the systems and processes in the organization supporting employee’s ability to do their job effectively. This is not a surprise to us and mirrors our benchmark findings as well. And possibly less pressure on the need for more staff.

System 37

System Education Efficiency Resources 37

Peter Stark

NOVEMBER 21, 2017

When we survey participants in our seminars and ask, What are the characteristics of a great leader? In reviewing our Benchmarks, the data tells us that the Best of the Best leaders and companies score higher on appreciating employees for their contributions and employees feeling adequately recognized. Good communicator. Good mentor.

Benchmarking 29

Benchmarking Data Training Training 29

Harvard Business

FEBRUARY 16, 2017

Both of these data points served as calls to action to senior leadership to invest more into creating a culture of both engagement and productivity. Working with two Fortune 100 companies, we looked to test the assumption that highly engaged employees are more productive.

Productivity 52

Productivity Metrics Culture Data 52

Peter Stark

AUGUST 30, 2017

Our research shows that when we compare the survey results of the Best of the Best organizations to the Overall Benchmark organizations, employees in the Best of the Best organizations rate their senior leaders 22.0 When millennials, in a recent survey, cited stealing as a factor that eroded trust, we were initially dumbfounded.

Benchmarking 16

Benchmarking Survey Media Travel 16

Management Consulted

AUGUST 28, 2013

Booz Surveys; Booz, Fry, Allen & Hamilton; and more. The practice areas of Booz & Company include: Strategy and Leadership. We call what eventually became Booz affectionately, “the firm” because it went through so many name changes till it became what it is now. Booz, Business Engineering Service; Edwin G. Program Management.

Interviews 181

Interviews Culture Company Case Interview 181

Peter Stark

MAY 18, 2017

According to our benchmarks for Employee Opinion and Engagement Surveys , only 54.3% Ensuring effective top-down communication is a key responsibility of senior management. However, many organizations still struggle with ineffective communication. This is unfortunate.

Benchmarking 29

Benchmarking Meeting Survey Management 29

Harvard Business

APRIL 11, 2016

” After completing the survey, the respondent receives a score that gauges the firm’s maturity in each area and reveals internal readiness for overseas expansion. Cross-pollinating HQ and international leadership. Assuring that global managers and leaders have titles conveying the roles’ significance.

Company 28

Company Tools Ethics Culture 28

Harvard Business

AUGUST 10, 2018

Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.

Benchmarking 28

Benchmarking Software B2B Comparison 28

Harvard Business

APRIL 24, 2017

Get benchmark information from surveys and specialist experts. Ask clients, recent hires, or temporary contractors about their observations and experience of how the company works; a fresh pair eyes will often identify things that incumbents are blind to seeing.

Guidelines 51

Guidelines Advertising Groups Examples 51

Organizational Talent Consulting

APRIL 17, 2023

A survey of leaders by McKinsey & Co. Environmental scanning is a strategic workforce planning process to systematically survey and interpret relevant talent data to identify external opportunities and threats that could influence future decisions. Development investments do not always deliver on promised results.

Talent 52

Talent Biotechnology Data Development 52

Confessions of a Consultant

AUGUST 12, 2018

Leadership Development: Organizations often don’t have the skills internally to make a real difference around leadership development. Discussing salary surveys and benchmarking, particularly regarding key competitors (or referring to former staff and how great their ‘new job’ is). Don’t take talent for granted.

Talent 40

Talent Case Interview Engineering Interviews 40

Harvard Business

DECEMBER 28, 2016

There is place in the world for performance benchmarking survey metrics like net promoter score (NPS). Lack of momentum and sluggishness spell doom to a CX program, and leadership must propel the program. True CX leadership comes from: Ownership. Empowerment. Give your leader the authority to be successful.

Metrics 35

Metrics Data ROI Benchmarking 35

Harvard Business

FEBRUARY 3, 2017

After assessing the practices of global companies and surveying senior executives, we discovered that the best companies have roughly the same percentage of star talent as the rest — no more, no less. We benchmarked the practices of these organizations relative to companies widely regarded as best-in-class.

Company 28

Company Talent Bain Software 28

Harvard Business

MAY 17, 2016

Speed is measurable and can be benchmarked. Others have set up fast feedback surveys of front line employees (in Bain’s case, we survey every project team every two weeks, down to the most junior analyst, and make the data available), with the requirement that all issues be discussed within a week.

Bain 36

Bain Meeting Company Pharmaceuticals 36