Seth Godin Blog

JANUARY 13, 2023

And yes, the noxious additional fees that airlines charge are there because the travel websites rank flights with hidden charges higher in the results than those that are honest about what it really costs. When we talk about the folks that built the parts of our culture that we’re proud of, we almost never talk about the platforms.

Airlines 44

Airlines Travel Data Energy 44

Martinka Consulting

MARCH 12, 2020

The headlines tell us the airline industry, cruise industry, and therefore related businesses like hotels and suppliers are having problems. My Rotary club, like many others, has canceled at least three meetings. And, we’ll find out if having certain people work from home improves or damages culture.

Hotels 40

Hotels Airlines Media Industry 40

Management Consulted

JUNE 26, 2016

I think I have the idea of the final-round process down, where there is the screening portion, and then you come in and you try to view the culture of the company and meet the interviewers, and you already may be connected with some people inside the firm which will help you a lot. What might be your staffing model?

Healthcare 140

Healthcare Case Interview Consulting Interviews 140

Harvard Business

APRIL 12, 2017

United Airlines has leapt into a brand disaster of mythic proportions. For example, in China, a critical growth market for the airlines, the disturbing passenger-shot video story has gone super-viral (likely in part because the passenger manhandled by United was Asian). Many knew the ad was tone-deaf.

Airlines 34

Airlines Video Operations Policies 34

Harvard Business

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. There are two reasons for that. Thoughtful communication is also important.

Company 28

Company Airlines Survey Methodologies 28

Harvard Business

OCTOBER 13, 2017

From airlines to autos, and from TVs to taxis, individual entrepreneurs have upended one industry after another. He scheduled discussions regularly and consistently communicated how much he cared about employee culture and well-being. If these conflicting positions emerge during a meeting, all forward progress will cease.

Company 28

Company Change Management Construction Industry 28

Confessions of a Consultant

JULY 23, 2017

In other words, a red thread of insecurity is hard wired into most of us – across all cultures. I meet executives who, by implication, are smart enough to get into senior roles. As they say in the airline safety demonstrations: Put your own mask on first. For some, it’s a constant dread.

Travel 40

Travel Airlines Groups Talent 40

Harvard Business

JUNE 2, 2016

Suppose you owned an airline and ordered an engine from Rolls-Royce or GE. A piece of machinery to meet a product need? But it involves a foundational shift in organization and culture. What are you really looking for? Or a powerful, safe, and reliable means to deliver air passengers to their destinations?

Productivity 28

Productivity Company Engineering Sales 28

Harvard Business

NOVEMBER 14, 2017

In the worst case, busyness can become an implicit goal or cultural norm, and the original strategic intent can be lost in a frenzy of detail and activity. Few would deny the importance of corporate culture, for example, even though it is not easily quantifiable. Insight center. The Gap Between Strategy and Execution.

Strategy 34

Strategy Strategy Strategy& Film 34

Harvard Business

OCTOBER 30, 2018

Members of the hospital’s design thinking team were inspired by something they saw when they boarded a KLM Airline flight: During a pre-flight huddle of the cabin crew, team members introduced each other and then asked each other two questions on flight safety. Insight Center. The Future of Health Care. Sponsored by Medtronic.

Case Interview 28

Case Interview Guidelines Transportation Airlines 28

Harvard Business

AUGUST 1, 2016

Some very well-known companies such as Whole Foods (founder John Mackey dedicates a whole chapter to love in his book Conscious Capitalism ) and Southwest Airlines (their NYSE ticker code is LUV) make explicit reference to love. The good news is that love isn’t as absent from our organizations as one might think.

Leadership 28

Leadership System Finance Operations 28

Harvard Business

JUNE 7, 2016

They pursue what our colleague and loyalty expert Fred Reichheld calls “bad profits” : efforts to extract more money from customers without offering them additional value, making them feel coerced, deceived or misled (think airline baggage fees or excessive banking penalties).

Resources 28

Resources Company Airlines Industry 28

Management Consulted

OCTOBER 3, 2012

For instance, we examined predatory pricing in the airline industry and illegal product tying by Apple, Microsoft, and AT&T. “I am competitive in nature and always give the best in whatever I do and my passions include photography, travelling and embracing new cultures and languages. Nothing beats experiential learning.

Consulting 204

Consulting Case Interview Interviews Engineering 204

MishTalk

JANUARY 27, 2015

Ukrainian Military Transport Loading Tanks I am told this is a recent (within past few days) image of the Ukrainian " Antonov Airlines " An-225 cargo plane picking up surplus Soviet-era tanks at the Prague airport for transfer to Ukrainian forces. Its boundaries were arbitrarily created with no regard to religion, culture, and language.

Video 28

Video Government Policies Operations 28

Harvard Business

SEPTEMBER 27, 2018

British Airways, Steinway and Wedgewood asked the BBC to show how they work and Southwest Airlines ask customers to share their experiences through their blog. Amazon and LinkedIn get people to read a 6-page report before a meeting, and don’t use fixed agenda, to better explore problems, and find solutions. Disruptive experts.

Study 32

Study Recruiting Recruitment Engineering 32