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Crisis Management: How Did the Financial Services Industry Fare During 2020?

Clarity Consultants

In 2020, the financial services industry had to put its crisis management plans into action. Most companies had to pivot without much notice, ensuring they could adjust to new rules regarding how organizations were (or weren’t) allowed to open and operate during the pandemic. Do You Need to Refresh Your Crisis Management Training?

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PPP in India: Developing a Resilient Health Infrastructure

Tom Spencer

They are usually associated with infrastructure development, but governments can also apply such partnerships to invest in technological advancement, implement government policies more efficiently, increase awareness of and access to proven treatments, and partner with global entities to improve the healthcare ecosystem.

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Developing next-generation leaders

Brimstone Consulting

The organization had grown quickly through acquisitions which placed leaders in positions larger and broader than their leadership training and experience equipped them for. Additionally, the leaders did not see themselves as having decision-making power and they operated in organizational silos. Let's talk CONTACT BRIMSTONE.

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Our Physical World Has Changed: Augmented Reality in Tourism

Tom Spencer

Augmented reality operates by transforming data and analytics into information and images which are overlaid on the real world. According to the Harvard Business Review , investment spending on AR technology looks set to reach $60 billion in 2020. Reading Time: 3 minutes. Newport News Shipbuilding, which designs U.S

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Lead to the future: leadership imperatives for success

Brimstone Consulting

To take advantage of this opportunity place focus on building agility, aligning the organization, operating as a team of teams, and developing your people. 2020 has been replete with inspiring stories of organizations acting quickly to address immediate needs. Build Agility. Breweries pivoted to making hand sanitizers. Think again.

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Becoming a Data-Driven Organization: What You Need to Know

Epicflow

At the same time, the talent component shouldn’t be left aside: data alone cannot lead companies to success without human expertise to use in an efficient way. . Apart from leveraging data for more efficient decision making, what other characteristics are peculiar to data-driven organizations? Real-time data processing and delivery.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Eliminate waste from operations. And the contact center industry is not exempt. and elsewhere.