Remove tag digital technologies
article thumbnail

Don’t Acquire a Company Before You’ve Asked These Questions

Harvard Business

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. That means that 70% of acquisitions of firms in the technology sector over the past three years have been made by organizations outside of it.

Company 28
article thumbnail

Why Amazon’s Grocery Store May Not Be the Future of Retail

Harvard Business

Retail is littered with promising technologies introduced with great fanfare that didn’t become mainstream because they didn’t sufficiently benefit either the retailer or the customer. So before adopting any technology, retailers must answer two questions: How does this benefit us? And will consumers like it? Self-Checkout.

Retail 28
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Blockchain for Supply Chain – Insights from Berlin

Tom Spencer

It really started to intrigue me because it’s at the intersection of economics and technology with an unexpected motivation coming from social philosophy. Even though a lot has already been said about the topic, the technology is still relatively new since its only been around for 10 years. I have a little nerdy side in me.

article thumbnail

What Blockchain Can’t Do

Harvard Business

Blockchain technology has the potential to do amazing things. It can provide an immutable, digital audit trail of transactions, and can be used to cheaply verify the integrity of data. The digital records may be immutable and verifiable, but how does someone know which digital record is attached to which baby?

article thumbnail

Consultant Marketing Automagiced

Jerry Fletcher

Forced to work at a distance and substitute technology for being up close and personal I started hearing comments like: “I don’t have to be in the room to build rapport.”. “I can work with folks a plane ride away without a TSA line. And those that understand how it searches are always dropping clues.

article thumbnail

A Tool to Map Your Next Digital Initiative

Harvard Business

Given all the attention that “digital” is getting at the moment, you would be forgiven for thinking that it is somehow new. In fact, the relentless drive to embrace digital technologies has been ongoing for many decades.

Tools 28
article thumbnail

Keeping the Human Element in Customer Service While Using AI and Chatbots - SPONSOR CONTENT FROM TELEPERFORMANCE

Harvard Business

Customers’ needs, wants, and preferences are rapidly reshaping business in the digital age. With social and mobile technology always in hand, consumers expect companies to be available online at any time with high-quality customer experiences. Can they deliver quality customer experience online while keeping costs down?