Rick Conlow

JANUARY 2, 2023

CEOs focus on data, facts, figures, and metrics. No wonder the #1 issue on employee engagement surveys is the lack of communication. Kouzes and Posner, authors of The Leadership Challenge, found that over 80% of managers value honesty as a key characteristic in their leaders. This list goes on, but you get the picture.

Emotional Intelligence 88

Emotional Intelligence Study Leadership Finance 88

Rick Conlow

AUGUST 21, 2023

Boosted Job Satisfaction and Performance: A survey by Psychometrics revealed that 69% of employees say they would work harder if they received more recognition for their efforts. Link to Employee Well-Being: A survey conducted by Globoforce in 2021 found that 84% of employees felt recognized by their manager reported lower stress levels.

Training 69

Training Training Culture Leadership 69

LSA Global

NOVEMBER 18, 2023

Sales leaders are uniquely accountable for leading, managing, and coaching their teams (just like all other new managers ) PLUS meeting revenue targets, perhaps the most important and pressure-filled success metric of any organization. The pressure to deliver against ever-increasing revenue goals is unrelenting.

Sales 36

Sales Management Metrics Training 36

Organizational Talent Consulting

JANUARY 16, 2023

A recent extensive survey conducted by PWC revealed that data-driven companies are three times more likely to make better decisions than businesses that are not. Decision-making is a significant part of leadership; many depend on the decisions. Pay attention to metrics that matter and provide regular updates. Greenstein, B., &

Data 52

Data Culture Deloitte Survey 52

LSA Global

JUNE 19, 2019

Do You Know How to Conduct Effective Leadership Team Meetings? While most work meetings are considered a waste of valuable time and energy, your ability to conduct effective leadership team meetings is essential to moving a team forward and carving out time for strategic, complex, systemic, and cross-team issues. Identify Clear Roles.

Meeting 28

Meeting Leadership How To Metrics 28

Harvard Business

OCTOBER 6, 2016

Investments in traditional leadership development are often misguided and a waste of money. In a Deloitte study of 7,000 organizations this year, 89% of executives rated “ strengthening the leadership pipeline ” an urgent issue. Paul Garbett for HBR. It’s not that development itself isn’t important.

Leadership 45

Leadership Deloitte Culture Pharmaceuticals 45

LSA Global

JULY 14, 2022

While employee change resistance can be lessened by increased levels of change urgency , a solid business case for change , and a high level of dissatisfaction with the current situation , successful organizational change requires high levels of leadership clarity, alignment, and rigor. How do company leaders feel about change ?

Change Management 36

Change Management Leadership Metrics Culture 36

LSA Global

JULY 2, 2019

Part of the problem is that, according to one survey, only 1 in 20 employees fully understand the strategy. In addition to communicating the strategy often and in open discussions, add a metrics component so everyone knows you will be measuring and sharing progress toward your goals. The Problem. Allow Some Autonomy.

Strategy 28

Strategy Strategy Strategy& Leadership 28

LSA Global

JULY 15, 2023

And if promoted based upon a fair assessment of sales leadership skills , a Great Place to Work survey of over 400,000 people found that when employees believe promotions are managed effectively, they are more than: Twice as likely to give extra effort at work. Five times as likely to believe their leaders act with integrity.

Sales 36

Sales Management Training Training 36

Harvard Business

JANUARY 22, 2018

It is tempting to regard artificial intelligence as a threat to human leadership. There is no reason to believe that leadership will be spared the impact of AI. A shift from the hard to soft elements of leadership is not exclusive to the AI age. Insight Center. Assessing the opportunities and the potential pitfalls.

Leadership 28

Leadership Agile Emotional Intelligence Benchmarking 28

LSA Global

SEPTEMBER 28, 2017

The cardinal rule of employee engagement surveys: don’t ask for employee feedback unless you are determined to follow through with meaningful actions and answers. Curiosity vs. Action Driven Surveys. Surveys driven simply by curiosity only raise employee hopes that things will improve. Focus on Implementation First.

Survey 34

Survey Metrics Culture Leadership 34

Harvard Business

OCTOBER 25, 2018

We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Co-produced by our three organizations, the survey gauged nearly 28,000 business leaders across industries about the state and trajectory of leadership. Implement leadership planning models.

Data 47

Data Talent Survey Recruiting 47

LSA Global

OCTOBER 5, 2023

Alignment at Work Research Our organizational alignment research found that highly aligned companies grow revenue 58% faster and are 72% more profitable while significantly outperforming their unaligned peers in terms of customer satisfaction, leadership effectiveness, and employee engagement. And those cultural team rituals matter.

Culture 36

Culture Meeting Benchmarking Guidelines 36

LSA Global

APRIL 4, 2022

Customer Experience Transformation Transforming your customer’s experience is far more comprehensive an effort than just musing about customer behavior or surveying a slice of your market. This is where the leadership plays an absolutely fundamental role.

Metrics 36

Metrics Comparison System Agile 36

LSA Global

FEBRUARY 11, 2019

While team reorganizations sound like a relatively fast and concrete way to solve complex problems, a recent McKinsey survey found that over eighty percent fail to deliver the desired benefits on schedule. Adapting to changes in leadership. Aligning confusing or contradictory goals, roles, scope and success metrics.

Metrics 38

Metrics Culture Efficiency Leadership 38

LSA Global

DECEMBER 3, 2019

A recent McKinsey survey of 800 companies found that a whopping 77 percent of strategic decisions were made outside of the original strategic plan. Here are some tips on how to coalesce your leadership team so that everyone is pulling in the same direction: Keep Everyone’s Eye on the Prize. Consider the Context. Include a Caveat.

Strategy 36

Strategy Strategy Strategy& Leadership 36

Harvard Business

NOVEMBER 23, 2017

To do this, we examined how 49 enterprise leadership teams spend their time and also looked at their perceived effectiveness on critical behaviors of a senior team. That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics.

Strategy 49

Strategy Strategy Strategy& Enterprise 49

Harvard Business

OCTOBER 31, 2017

Doctors are working harder than ever and spending more of their time documenting clinical metrics and measuring patient satisfaction. A survey we recently administered to over 1,000 physicians, along with performance data from athenahealth’s network of medical and revenue cycle records, offers useful guidance.

Survey 28

Survey Leadership Productivity Groups 28

LSA Global

NOVEMBER 16, 2018

90% of top executives surveyed by the Economist Intelligence Unit from 500 multi-national companies with yearly revenues of at least $1 Billion cited poor strategy implementation as the number one reason for missing their targets. To truly meet strategic targets, your plans must be understood, committed to and implemented by your employees.

Strategy 37

Strategy Strategy Strategy& Culture 37

LSA Global

JANUARY 3, 2020

Even though well-run strategy retreats can help a team to get aligned and create high performance, too many executives have been part of strategy sessions that were not based in reality, did not create strategic clarity , pushed the company in the wrong direction, did not truly align the leadership team, or did not have the desired business impact.

Meeting 36

Meeting Strategy Strategy Strategy& 36

LSA Global

MAY 22, 2017

Make the link between: Your role and leadership. Work with company leadership to define and understand the critical few strategic priorities and how improved skills, behaviors or knowledge will directly move them forward. What business metric are you trying to impact? Otherwise, what is the point? Learning and the business goal.

Talent 37

Talent Training Training Metrics 37

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images. Make it personal.

Company 48

Company Strategy Strategy Strategy& 48

Harvard Business

OCTOBER 23, 2017

Previous work has relied on surveys and self-reported assessments — methods of data collecting that are prone to bias. Women had the same number of contacts as men, they spent as much time with senior leadership, and they allocated their time similarly to men in the same role. What Companies Can Do About It.

Study 53

Study Data Leadership Survey 53

Harvard Business

SEPTEMBER 28, 2016

A recent survey showed that STEM degrees are among the most lucrative for graduates. By the time careers reach leadership levels, as few as 15% of those talented women remain, according to some estimates. Throughout a daylong workshop , we came up with three solutions for the problems in women’s STEM careers and leadership.

Talent 28

Talent Metrics Leadership Research 28

Harvard Business

SEPTEMBER 19, 2017

Metrics Are Not Your Friends. A growing body of evidence shows that ethical companies outperform financially over time , but trying to translate such a broad finding into the short-term planning metrics used by most businesses is perilous. There are (at least) three major flaws with it. Let’s be clear.

Ethics 50

Ethics Metrics Energy Financial 50

Harvard Business

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). We took this question to our data. Competing in the Future.

How To 33

How To Accenture Benchmarking Survey 33

1 to 1

JUNE 29, 2022

This year’s Forrester CX conference served as a backdrop for a deeper look at Forrester’s CX Index for 2022 , which revealed that CX quality dropped for nearly 20% of brands, the highest proportion of brands to fall in one year since the survey began. IBM uses authentic leadership and abides by a work-from-home pledge.

Conference 29

Conference Culture Operations Metrics 29

Harvard Business

NOVEMBER 7, 2016

Many know and use the nine-box model , for example, to map past performance against future leadership potential. New workplace metrics are needed to help leaders get a more complete picture of this. and How can managers benefit from that information, particularly as it pertains to identifying potential leaders?

Leadership 42

Leadership Talent Software Deloitte 42

Harvard Business

JULY 28, 2017

In PwC’s 2017 Global Digital IQ Survey, 52% rated their digital IQ as strong. The survey, conducted among 2,200 technology executives, identified critical skill gaps such as cybersecurity and privacy. Ten years ago the PwC survey found that emerging technology constituted 17% of a company’s digital technology budget.

Company 41

Company Tools Education Survey 41

LSA Global

JUNE 18, 2020

A recent Selling Power survey found that only: 6% of sales teams achieved or exceeded quota in the last 24 months. It is almost impossible to use selling as a competitive advantage if the very essence of your sales strategy is not clear enough, not believable enough, or not implementable enough in the eyes of your leadership or sales team.

Sales 36

Sales Training Training Culture 36

Harvard Business

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How People Get Ahead. They pursue management challenges.

Management 47

Management Leadership Culture Development 47

Organizational Talent Consulting

FEBRUARY 13, 2023

Unfortunately, there is likely no other leadership habit as rare in the workplace. The following short video from leadership guru Ken Blanchard provides some thoughts on the power of servant leadership in today's workplace. A servant leadership style aligns well with selfless love. Take this free quiz to find out.

Journal 10

Journal Leadership Development Video 10

LSA Global

JUNE 4, 2018

According to a recent survey of almost 600 senior global executives by Economist Intelligence Unit : 88% of executives consider successful strategy execution to be “very important” or “essential”. Before a strategy can be properly implemented, you must have leadership buy-in and support. Establishing success metrics.

Strategy 34

Strategy Strategy Strategy& Metrics 34

Makarios Consulting

APRIL 6, 2022

Leadership is a lot like a ropes course – you are confronted with challenge after challenge, each one testing your skills and giving you an opportunity for personal development and team growth. In this series, we are looking at elements of “The Leadership Ropes Course” that all leaders need to face – and master! Connection. The result?

Course 52

Course Leadership Metrics Construction 52

Makarios Consulting

APRIL 6, 2022

Leadership is a lot like a ropes course – you are confronted with challenge after challenge, each one testing your skills and giving you an opportunity for personal development and team growth. In this series, we are looking at elements of “The Leadership Ropes Course” that all leaders need to face – and master! Connection. The result?

Course 52

Course Leadership Metrics Construction 52

Harvard Business

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Our publicly available metrics including CEO approval ratings from staff, ratio of women on boards, and number of accounting infractions and scandals. This year we added a carbon metric.

Company 28

Company Ethics Methodologies Metrics 28

Harvard Business

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. Both of these data points served as calls to action to senior leadership to invest more into creating a culture of both engagement and productivity.

Productivity 52

Productivity Metrics Culture Data 52