Rick Conlow

AUGUST 21, 2023

Improved Employee Retention: The Society for Human Resource Management (SHRM) found that organizations with effective recognition programs experience 31% lower voluntary turnover than those without such programs. ” Employees can give each other virtual “kudos” for demonstrating Amazon’s Leadership Principles.

Training 69

Training Training Culture Leadership 69

Harvard Business

OCTOBER 23, 2017

There is a new generation of real-time employee opinion tools that are starting to replace old-fashioned employee opinion surveys — tools that tell you far more than just what employees think every year. Developing these sorts of metrics will not be quick or easy. Build a Dashboard.

Change Management 28

Change Management Data Company Management 28

Harvard Business

OCTOBER 8, 2018

We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. And we must define new standards for humane technologies and implementation practices — an ecosystem of healing on par with quality, safety, and performance-improvement initiatives.

Metrics 28

Metrics System Healthcare Culture 28