LSA Global

JULY 2, 2019

Is Your Strategy Set Up to Be Operationalized? Are you ready to operationalize your strategy? A strategy without people consistently implementing it together is useless. And yet IBM found that less than 1 out of 10 strategies are effectively executed. What moves should a leader make to bring their strategy to life?

Strategy 28

Strategy Strategy Strategy& Leadership 28

1 to 1

DECEMBER 13, 2021

Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Data is at the core of any customer experience strategy. Renewing your CX vows begins with the basics.

Metrics 26

Metrics Tools Case Interview Strategy 26

Harvard Business

JANUARY 2, 2018

Yet the CMO Survey reveals that nearly half of marketers are unable to show the impact of their social media investments. That’s why, no matter what your social media strategy is, it’s always a good idea to go back and make sure you have the basics covered. Your company may discover that it needs a strategic do-over.

Media 46

Media ROI Company Metrics 46

LSA Global

FEBRUARY 11, 2019

While team reorganizations sound like a relatively fast and concrete way to solve complex problems, a recent McKinsey survey found that over eighty percent fail to deliver the desired benefits on schedule. Unlocking potential in terms of efficiency or effectiveness. Ambiguous or misaligned goals, roles, or success metrics.

Metrics 38

Metrics Culture Efficiency Leadership 38

Harvard Business

JUNE 16, 2017

The reality seems less impressive, as a global IBM survey of more than 1,700 CEOs found that 71% identified human capital as a key source of competitive advantage, yet a global study by Tata Consultancy Services showed that only 5% of big-data investments were in human resources.

Metrics 41

Metrics Analysis Data Talent 41

Harvard Business

AUGUST 10, 2018

According to Accenture Strategy research , 90% of executives believe this workforce will become adept at digital technologies such as augmented reality, 3D printing, and automation. And 92% of executives surveyed said supply chain workforces will be upskilled and enabled to interact and work with machines seamlessly.

System 28

System Engineering Accenture Efficiency 28

Harvard Business

OCTOBER 6, 2016

Right now, for example, the hot topic is “digital leadership” — driving organizations to be more innovative, iterative, and collaborative as they develop digital strategies to disrupt or transform their current business. The leadership training industry often sells us “stuff” that we don’t need to buy.

Leadership 44

Leadership Deloitte Culture Pharmaceuticals 44

Harvard Business

OCTOBER 23, 2017

There is a new generation of real-time employee opinion tools that are starting to replace old-fashioned employee opinion surveys — tools that tell you far more than just what employees think every year. This is giving us the opportunity to experiment with different change strategies within chosen populations in the company.

Change Management 28

Change Management Data Company Management 28

Harvard Business

OCTOBER 21, 2016

Yet executives are often reluctant to place sustainability core to their company’s business strategy in the mistaken belief that the costs outweigh the benefits. Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. in 2014.

Study 28

Study Efficiency Productivity Operations 28

Harvard Business

NOVEMBER 23, 2016

We performed pulse surveys quarterly after every town hall meeting at Saint Anthony Hospital. The questions were developed by Press Ganey, the healthcare survey company, and were related to employee engagement. This new group became the implementation team charged with executing on the strategy.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

DECEMBER 9, 2016

Our strategy has been guided by nuanced answers to these questions. Our virtual care strategy began with video-based visits for outpatients with chronic diseases. And we chose providers willing to open up their schedules to see patients virtually, either more efficiently during their clinical hours or during their non-clinical time.

Healthcare 28

Healthcare Video Efficiency Consulting 28

Harvard Business

OCTOBER 1, 2018

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. Meanwhile, its transmission model reduces the costs of transactions, enables verification and efficient exchange of ownership, and opens the door to real-time micropayments. RyanJLane/Getty Images.

Marketing 38

Marketing Advertising Media Video 38

Harvard Business

NOVEMBER 16, 2016

When care is delivered with less dignity, compassion, or efficiency than it should be the experience can easily be perceived as negative, even if the care is successful in strictly clinical terms. The goal must be a global patient engagement strategy. Correct care is not some absolute invariable value.

System 28

System Healthcare Financial Construction 28

Harvard Business

MARCH 8, 2018

Improved access is another potential benefit, as telehealth tools can free up time for providers to see new and more complex patients in-person by efficiently moving more routine visits out of the office. These are all very different strategic needs requiring different implementation approaches and performance metrics.

Retail 28

Retail Strategy Strategy Strategy& 28

Harvard Business

JULY 13, 2016

Identify the right metrics. In the digital membership economy, the metrics best apt to indicate success are more likely to be around member churn and engagement. Today, streaming is a more efficient way for me to access professionally created video content, and Netflix provides me with streaming. No strategy is static.

Cash Flow 28

Cash Flow Survey Metrics Accenture 28

Organizational Talent Consulting

AUGUST 7, 2023

A global survey of over 5000 CEOs revealed that greater than 60 percent of organizations anticipate introducing new products or services to fuel their growth. Company cultures centered on efficiency thinking have flooded the marketplace with low-cost, widely available products and resulted in tremendous waste and social issues (Brown, 2009).

Culture 52

Culture Financial Leadership Deloitte 52

Harvard Business

OCTOBER 17, 2017

As a large team cares for patients, clear and efficient pathways for communication and workflows are necessary to ensure the patient experience is as seamless and organized as possible. PFK is now working on expanding its strategy to address the health needs of children with disabilities. Proactive and population-based.

Metrics 36

Metrics Efficiency System Development 36

Harvard Business

MAY 7, 2018

By communicating at the most opportune times based on insights into consumer behavior, companies can generate more business with fewer or more efficient ads, or expand their audience to find unexpected wins. Bain & Company recently surveyed nearly 1,700 marketers globally , in partnership with Google, and found three areas of importance.

Marketing 28

Marketing Bain Advertising Data 28

Harvard Business

AUGUST 21, 2017

A 2017 survey by Kronos and Future Workplace , reveals that the restructuring of work has resulted in significant burnout. Nearly half, or 46% of the human resource leaders surveyed, reported that employee burnout accounts for 20-50% of their companies’ annual employee turnover.

Boston Consulting Group 42

Boston Consulting Group Study Conference Survey 42

Harvard Business

AUGUST 10, 2018

Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. Gillian Blease/Getty Images.

Benchmarking 28

Benchmarking Software B2B Comparison 28

Harvard Business

DECEMBER 13, 2016

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. They emphasized the aim to reduce ER and hospital admissions, which aligned with the clinic’s key performance metrics. prior focus groups, surveys, and Press Ganey data).

Case Interview 28

Case Interview Insurance Insurance System 28