David A Fields
FEBRUARY 11, 2015
'Is asking questions more important and trickier than you realized? Many sales techniques exhort you to ask questions that will reveal a prospect’s situation, uncover their deeper needs, and heighten the perceived value of your solution. But what if questions serve a different purpose (they do) and can be made more effective by following certain rules (they can)?
Management Consulted
FEBRUARY 8, 2015
'Okay! So you’ve made it a long way already. You’ve done all your homework on the firm, networked your butt off, and crafted the pristine consulting resume and cover letter. Then you receive a call saying you’ve passed the first round and they want you to come in for an interview. You’re electrified and perhaps a tad nervous, or perhaps very nervous. “What did I get myself into?
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Tom Spencer
FEBRUARY 8, 2015
'All too often partners in professional service firms know how to issue orders, but forget about the need for kindness. Employees develop fear rather than fondness for their managers, and quickly learn how little they can produce to keep people happy. In professions where the quality of the final product hinges on the quality of the thought process used to develop it (e.g. law, accounting and management consulting), monitoring effort is often impossible and employees have significant lee way abo
Melissa Agnes
FEBRUARY 10, 2015
Target, Home Depot, Sony and now Anthem. How many data breach hacks are you going to watch happen to others before you get your team in gear and take the necessary precautions to minimize this risk from happening to your organization? It’s true that the risk of a data breach can never be 100% eliminated (unless you go completely off the grid and back to a world of paper and wire phones), but it can be minimized and then planned for.
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David A Fields
FEBRUARY 9, 2015
'This is Question 3 of a 4-part series on IP. A question I received: I’ve heard you say that my articles should contain a lot of IP, but not a lot of information. What does that mean and how do I do that? How would you answer this consultant’s question? Do you see a difference between IP and information? How do you balance them? Post your thoughts by using the ‘Leave a Comment’ box below.
Management Consulting Connection brings together the best content for management consulting professionals from the widest variety of industry thought leaders.
Strategy+Business
FEBRUARY 8, 2015
'Employees don''t mind their smartphones--in fact, a survey of executives, managers, and professionals by the Center for Creative Leadership found that they appreciate the flexibility their devices provide. What people do resent is staying connected to their jobs after hours because their work time was wasted by bad management practices.
Melissa Agnes
FEBRUARY 8, 2015
Welcome to episode #036 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. Crisis simulations are an amazing way to test your crisis plan and strengthen your team’s crisis communication skills. I’ve been conducting crisis simulations for a few years now and the results that they bring to my clients never cease to amaze me.
David A Fields
FEBRUARY 13, 2015
'A question I was asked: I want to break into the local market. What advice can you give me? As background, I’ve been in consulting for 20 years with a big-name firm and now I’m striking out on my own. What advice would you give this consultant? What has worked for you? Post your thoughts by using the ‘Leave a Comment’ box below. Text and images are © 2015 David A.
MishTalk
FEBRUARY 8, 2015
'Chalk up another unexpected data point for the slowing global economy: Economists expected Chinese exports to grow 5.9% in January. Instead exports declined by 3.3%. Imports declined a whopping -19.9% vs. an expectation of a 3.2% decline. With imports down way more than exports, China Posted a Record Trade Surplus of $60 billion, in this case, not a sign of strength.
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Strategy+Business
FEBRUARY 8, 2015
'A pioneer in mindfulness research argues that by setting the right context, companies can promote awareness, innovation, and their own rejuvenation.
Chad Barr
FEBRUARY 11, 2015
This week’s reflection point: I’ve been saying for years that evolution is an awesome power and especially when it comes to your web presence and its content. An idea, when captured, may become a tweet. A collection of tweets may become an article. A collection of articles may become a book. A book may transform itself into multiple presentations and workshops.
David A Fields
FEBRUARY 11, 2015
'Question #4 of the 4-part series on IP. This is the question I received: I have a very innovative way of framing an issue that differentiates my firm from others. Should I really put my IP out there where competitors could pick it up and strip away my point of difference? What advice would you give this consultant? Should you really publish your IP if competitors can see it and take it?
MishTalk
FEBRUARY 10, 2015
'In my search for the latest military maps in Ukraine I came across this LiveUAMap purportedly from February 10. Compare the above map with the following map posted by Colonel Cassad today. The map above, just shows the cauldron (surrounded forces not all surrounding separatist held territory). Mentally line up the intersection of M103 and M104 with the same intersection in the first map.
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Strategy+Business
FEBRUARY 8, 2015
'Global megatrends--demographics, technological change, economic shifts in Asia, climate change and resource scarcity, and rapid urbanization--are known to be changing our world. But the collisions between these forces, although less obvious, are just as inevitable, and they can reveal hidden challenges and opportunities. Coming soon are the global Sahara, the supercompetitive city, the pop-up enterprise, global women rising, and dozens of other megatrend cross-currents, including some in your i
Gina Abudi
FEBRUARY 12, 2015
'Plan for and implement sufficient communications early on Simply telling individuals that change has to happen and sharing information around the change initiative about to be launched does not necessarily constitute raising awareness of the need for change. In order to get employees to adapt and accept a change, they must be aware that the [.]. The post Awareness of the Need for Change is Essential to Ensure Success in Change appeared first on Gina Abudi.
Melissa Agnes
FEBRUARY 12, 2015
Oh my goodness. I just had a conversation with a colleague after publishing a post on how to communicate in a data breach or hack crisis , and the conversation lead to a petrifying realization. If you work in the transportation and/or travel industry, this should scare the crap out of you too – otherwise, we’re all screwed. During our conversation, we discussed the growing ease at which hackers can remotely gain access to new vehicles, from their headlights to their brakes.
MishTalk
FEBRUARY 11, 2015
'Greece has two major financing problems. One is long-term, the other happens right now. Greece''s overall debt load of €323 is not sustainable. What cannot be paid back, won''t. The current payback schedule on debt owed to the ECB and IMF implies yet another "bailout" to the tune of €53.8 Billion. It is amusing to hear talk of a third bailout given that Greek Prime Minister Alexis Tsipras wants to put an end to the second, and certainly will not accept a third.
This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.
Strategy+Business
FEBRUARY 9, 2015
'The author of a new book says it''s more productive to integrate your career with your passions, talents, and service to others.
Gina Abudi
FEBRUARY 11, 2015
'There are any number of barriers that hinder the ability of an individual to implement a required change in the workplace. By understanding what those barriers are, leaders can get employees engaged in change and enable them to more effectively implement a change that they must work with. Barriers that hinder an individual’s ability to [.]. The post Barriers to Implementing Change in the Workplace appeared first on Gina Abudi.
Seth Godin Blog
FEBRUARY 12, 2015
'is fear. We''re all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.
MishTalk
FEBRUARY 11, 2015
'Final Exam Crunch Time The Showdown in Europe is now into final exam crunch time. Greece’s Yanis Varoufakis heads for showdown talks with his fellow eurozone finance ministers on Wednesday afternoon, buoyed by a strong endorsement from parliament for the government’s hardline stance to renegotiate its bailout. Alexis Tsipras, Greece’s prime minister, told MPs after they passed a vote of confidence in his legislative programme in the early hours of Wednesday that the government would not yield t
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Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c
Strategy+Business
FEBRUARY 8, 2015
'The most successful advertising today involves the creation of a narrative that convincingly takes on the qualities of real experience. Companies like Kate Spade, Bloomberg, and Burberry have learned to draw people into their own reality.
Gina Abudi
FEBRUARY 10, 2015
'Best practices to get everyone to participate and share their ideas and thoughts Not everyone on the team is going to be a willing participant in discussions. Some individuals may be shy and therefore reluctant to participant; others may simply not want to participate for any number of reasons. However, it is important that everyone [.]. The post Engaging Reluctant Participants on a Team appeared first on Gina Abudi.
1 to 1
FEBRUARY 12, 2015
'A few weeks ago, many of our customer experience analysts including my colleague Maxie Schmidt and me were glued to our computer screens, watching a presentation by a big bank. It had introduced a tool to capture and manage ideas from its employees on how to improve the customer experience. This presentation mattered to us because only 25 percent of CX professionals say their companies'' CX programs actually improve customer experience.
MishTalk
FEBRUARY 11, 2015
'At midnight, Greece turns into a pumpkin. The clock is clearly ticking but is this the 10th or 11th hour? Given the eurozone propensity to extend deadline after deadline, it''s hard to say precisely what time this is. But we can say Greek Bailout Talks with Europe Break Down. Eurozone finance ministers’ first attempt to grapple with the bailout demands made by the new Greek government broke down in recriminations after the two sides failed even to agree a way to take negotiations forward after
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