Remove Download Remove Marketing Remove Sales Remove Travel
article thumbnail

It’s my birthday and I got you a gift (The Complete Independent Consulting Manual)

Kai Davis

You can download the book in epub, mobi, and PDF with all 25 articles from 12 authors and watch the six expert roundtable videos on YouTube with almost five hours of content. You can download a zip file of the book and watch the videos on YouTube. The Independent Consulting Manual is now 100% free. All for free.

article thumbnail

The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Websites that are unresponsive or marketed products that are unavailable. Research shows us that the top service companies have higher sales growth and profits over time. Download this complimentary guide: The Customer has the Power. A superior customer experience is rare. He acted more tired than I was.

Survey 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Consulting or Banking

Tom Spencer

Within an investment bank, the work is split into many roles including investment banking, sales and trading, equity research, risk management, operations, and technology. People in the “sales and trading” division buy and sell financial products. Sales people communicate with investors to sell financial products.

Banking 60
article thumbnail

What Do Consultants Do Each Day?

Tom Spencer

Consultants work on projects of varying lengths, and are often required to travel to work on site with the client. Pitching involves selling the firm and its consultants to prospective clients, and includes not only sending the final proposal but also conducting industry research, investigating prospective clients, and making sales calls.

article thumbnail

Required Consulting Skills

Tom Spencer

As a starting point, every consultant will need to be intelligent and energetic to cope with client expectations, a relentless travel schedule and demanding deadlines. Quantitative skills – Consulting firms screen applicants in the interview for their quantitative skills using market sizing and maths questions.

article thumbnail

4 Autopsies of Big Change Management Failures

LSA Global

Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. For one, instead of establishing their own online sales site, they partnered with Amazon, a formidable rival. And then, they continued to pour money into expanding their physical facilities.

article thumbnail

To Change Your Strategy, First Change How You Think

Harvard Business

Therefore his mental model was not how to gain market share from other airlines, but how to create a completely new market for air travel. Like Southwest, JetBlue focuses on people over planes, with a mission to “bring humanity back to air travel.” ” Other carriers fly airplanes that carry people.