article thumbnail

J. Jeff Kober’s Insider Secrets Behind Disney’s Performance Excellence

Consulting Matters

Jeff is a former Disney leader and Disney Institute trainer turned consultant and author who has mastered how to apply and scale the Disney principles to organizations of all sizes and industries. Jeff is the President of Performance Journeys, a training and development group devoted to improving performance and learning in the workplace.

article thumbnail

Achieving Customer Experience Leadership

Rick Conlow

Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. You will learn about: Current industry results 10 reasons companies fail to get better. See our eBook: The Customer has the Power. Go here for Rick’s Superstar Leadership eBook.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Achieving and Sustaining Customer Experience Leadership

Rick Conlow

However, executives are focused on their industry, finances, marketing, and profitability. Today, to lead in an industry a company must be stellar in their online marketing and any customer contact digitally or personal. Current industry results, 2. See our eBook: The Customer has the Power. You will learn about: 1.

article thumbnail

Why Women are Better Servant Leaders than Men

Rick Conlow

They like her demonstrate their leadership skills by breaking the glass ceiling in many industries today. Commit to your team’s success, see this complimentary Coaching for Results eBook. In addition, go here for our RealTime Learning & Training leadership and personal development website.

eBook 131
article thumbnail

Publish an Ebook to Extend Your Reach | Women in Consulting

Women in Consulting

Backed by award-winning services and support teams, Blackbaud’s comprehensive set of Internet solutions, featuring Blackbaud NetCommunity and Blackbaud Sphere eMarketing along with our industry leading peer-to-peer and event fundraising solution, Friends Asking Friends , is designed to meet the evolving needs of nonprofits.

eBook 80
article thumbnail

Thumbs-Down On Boring eBooks and Blah-Blah Gifts|Women In.

Women in Consulting

Backed by award-winning services and support teams, Blackbaud’s comprehensive set of Internet solutions, featuring Blackbaud NetCommunity and Blackbaud Sphere eMarketing along with our industry leading peer-to-peer and event fundraising solution, Friends Asking Friends , is designed to meet the evolving needs of nonprofits.

eBook 85
article thumbnail

How to GET Feedback When You Are the Leader

Rick Conlow

Yet, here is the thing: it is pivotal to a leader’s success and development. Not only that, but it is also necessary for a team’s success and development. Dave’s business has employee turnover 5x below industry averages, a waiting list of people who want to work with him.

How To 84