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Using the Right Performance Metrics: Watch out for P&Ls

Kates Kesler

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. For a simple comparison, consider this sports team analogy. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept.

Metrics 100
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How to Assess Entry-Level Product Manger Positions

Tom Spencer

Associate Product Manager (APM) positions are well known in Silicon Valley as rotational, mentorship-focused programs designed to accelerate the careers of young aspiring product managers. These alumni have gone on to become VCs, founders, and product leaders, in addition to starting APM programs at companies like Salesforce.

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The ROI of eLearning: Measuring the Impact of Online Training on Organizational Success

Clarity Consultants

Instead, employees participate at times that are convenient to them, ensuring organizational productivity. During this stage, eLearning consultants identify critical success metrics related to workforce performance. Continuing productivity gains often occur long after training is complete.

ROI 67
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Steps to Redesign Your Customer Experience

LSA Global

The steps to redesign your customer experience typically lead to new ways to interact with customers, new product and service offerings, and new ways of thinking and behaving that haven’t been considered before.

Metrics 36
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A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. Because hospitals receive substantial governmental revenues, they make public their operating data, which we needed to calculate productivity. There are thousands of U.S.

Study 28
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Three C’s Framework

Tom Spencer

It can help to assess the business situation in the context of entering a new market, M&A, product development, and starting a new business. It may make sense to segment customers by: Age group; Gender; Income level; Employment status; Distribution channel; Region; Product or product line; New versus existing customers; or.

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Wearable Technology in Healthcare

Tom Spencer

Medical device companies are catching on to the financial potential of these devices and are beginning to add medical wearables to their product lines. A secondary, yet important, difference is the detailed safety and regulatory standards that must be adhered to for all medical wearables in comparison to their consumer counterparts.