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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot. In bottoms-up cultural transformation initiatives, the how things are done is equally or more important than what is done.

Culture 54
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Why CEOs Can’t Dance Redux

Rick Conlow

Yet, their work cultures produce 85% disengaged employees. A finance executive said this of the decades-old corporate attitude, “We are GM. A global IBM study found that 33% of CEOs had engineering degrees and another 15% had finance degrees. For example, CEOs pay is 399 times more than the average worker.

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Bridging the Gap: From the Consulting Industry to the Management Consulting Profession

Effective Managers

The industry is vast, including freelancers, independent consultants, and employees of consulting firms, offering services across various sectors such as IT, marketing, finance, and more. They can trust that a consultant adhering to ISO 20700 standards or holding a CMC designation will deliver services that meet global benchmarks.

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Lessons Learned from a German EMBA

Tom Spencer

In the fall of 2015, after spending two years in a small town in the Ruhr Valley starting to learn German (I will appreciate Mark Twain’s perspective on the sprache so much better going forward), I moved to Frankfurt to begin my Executive MBA at the Frankfurt School of Finance and Management. Image Source: WallpaperUp ).

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We Interviewed 57 Female CEOs to Find Out How More Women Can Get to the Top

Harvard Business

Throughout the research, Korn Ferry used our best-in-class CEO benchmark, which comprises typical scores for CEOs (virtually all male) who are in the 99th percentile of work engagement, as a touchstone to highlight similarities and underscore differences for the women in the study. Some women expressed frustration about the delay.

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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29
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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Source: Qualtrics Yousafzai, speaking on International Women’s Day, called upon business leaders to examine the culture they create to ensure technology career opportunities are available to more women from all backgrounds and that resources needed to flourish at work are accessible to everyone. It doesn’t work for employees.” “How

Report 26