LSA Global

AUGUST 20, 2018

The founder of Southwest Airlines, Herb Kelleher, said it best: “Everything [in our strategy] our competitors could copy tomorrow. The key is to determine what culture will be most effective in achieving your specific strategic priorities in your unique industry. But they can’t copy the culture—and they know it.” The Bottom Line.

Culture 34

Culture How To Guidelines Airlines 34

Management Consulted

OCTOBER 3, 2012

I begged my favorite Econ teacher to let me into his Industrial Organization course and fortunately I got a spot. Half of the class was devoted to examining different models and learning the game theory behind strategic decision making; in the remainder of the class, we applied that knowledge and analyzed different industries.

Consulting 204

Consulting Case Interview Interviews Engineering 204

Harvard Business

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. For most organizations, this is the least risky option, and a good middle road, despite the fact that many traditional organizations often see digital network operators as threats rather than allies. Build it yourself.

Real Estate 28

Real Estate Talent System Tools 28

Harvard Business

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. A similar problem exists with phishing.

Data 31

Data ROI System Education 31

Henman Performance Executive

NOVEMBER 23, 2010

Successful leaders don’t confuse, and don’t let their direct reports confuse, a change in operating practices with a change in core ideology. The Pony Express did not become the railroad, and the railroad did not become the airlines. Vanguards in their days, both the railroad and airline industries thrived. Communication.

Culture 28

Culture Airlines Operations Industry 28

Harvard Business

JANUARY 19, 2018

Wilson was an industry outsider (he had previously worked as a management consultant and the head of corporate planning at an airline), whom Stemberg described as a “provocateur” and an “in-your-face kind of guy.” He said while his successor had considerable talents, he failed to conform to these social rules.

Strategy 28

Strategy Strategy Strategy& Chemicals 28

Harvard Business

DECEMBER 20, 2016

The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. There can be a lot of stress in this industry. “The learning curve in any industry is steep, but it is particularly so in the airline industry.

Energy 28

Energy Airlines Culture Retail 28

Harvard Business

FEBRUARY 27, 2017

We already see companies localizing time-sensitive and highly customizable forms of production to move closer to customer demand, particularly in the fast apparel (Adidas, Zara) and automotive (Tesla) industries, thus turning global supply chains into two-way streets. “Inside AT&T’s Talent Overhaul” 5.

Education 28

Education Enterprise Productivity Examples 28

Harvard Business

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. First, the benefits. A faster cycle time for developing ideas.

Company 28

Company Airlines Survey Methodologies 28

Harvard Business

MAY 25, 2016

Operations in a Connected World. The increased prediction accuracy, in turn, makes it possible to achieve large increases in operational efficiency — having the right inventory in the right locations. Smoothly operating supply chains are vital for stable profits. Insight Center. Sponsored by Accenture.

Data 49

Data Advertising Operations Case Study 49

Harvard Business

MAY 25, 2018

Our own consulting industry is the poster child for this phenomenon.) Likewise, the airlines have demonstrated that well-constructed alliances can be a powerful way to build market position and capitalize on scale. These new organizations are likely to operate quite differently from traditional corporations.

Insurance 28

Insurance Insurance Accenture Bain 28

Harvard Business

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. When you think and operate in unique ways internally, you can produce the unique identity and image you desire externally.

Culture 28

Culture Company Cash Flow Operations 28

Harvard Business

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. Nine big brands with operations in Ohio publicly pressed the state to reinstate energy efficiency and renewable energy portfolio standards. Others want to attract and retain diverse talent. This week, Canada announced it would tax carbon nationally by 2018.

Energy 28

Energy Chemicals Banking Financial 28