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Uber Shows How Not to Apply Behavioral Economics

Harvard Business

Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. All four groups increased their implementation of fuel-efficient behaviors. The intervention, it appears, encourages a new habit, as fuel efficiency measures remained in use after the study ended.

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From Zero to $300,000 in 18 Months — An Interview with Organizational Development Consultant Betsy Jordyn – Episode 2

Consulting Success

Her clients also include JCPenney, United Airlines, Hilton Vacations, and many others. Key Takeaways: [1:05] Betsy shares the kinds of challenges that come with increasing leadership and organizational capacities. [2:35] You are there to increase leadership and organization capacity.” — Betsy Jordyn.

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Research: When Being a Humble Leader Backfires

Harvard Business

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. Companies can incorporate these skills into leadership training or coaching. Recent public scandals demonstrate what lack of humility can do in a public setting.

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3 Questions About AI That Nontechnical Employees Should Be Able to Answer

Harvard Business

Instead, employees throughout the organization will be able to spot the low-hanging fruit where AI could make your organization more efficient. Finding opportunities for this kind of clever improvement, saving human time and energy, is not just a leadership challenge. Insight Center. Adopting AI. Sponsored by SAS.

Data 42
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An Agenda for the Future of Global Business

Harvard Business

Toward a New Leadership Agenda. If businesses leverage it from the back office forward, focusing mainly on increasing efficiency and optimizing internal processes, then our use of technology will result in the displacement of labor. To do so, business leaders must balance two apparently conflicting objectives.

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How to Evaluate Your Marketing Team

Prudent Pedal

When I became a people manager in my twenties, I had the leadership competence of a two-year-old. If you are a Productivity School firm, then your focus is on being the most efficient service deliverer (better, faster, cheaper) for your partners’ requests. Think Ritz Carlton, Southwest Airlines, or London’s Underground subway.

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How Winning Organizations Last 100 Years

Harvard Business

Most businesses focus on serving customers, owning resources, being efficient and growing — but the Centennials don’t. And they carefully manage leadership transitions, so nothing is lost along the way. Instead, they try to shape society, share experts, create accidents, and focus on getting better not bigger.

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