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Uber Shows How Not to Apply Behavioral Economics

Harvard Business

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists. The result?

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3 Questions About AI That Nontechnical Employees Should Be Able to Answer

Harvard Business

Instead, employees throughout the organization will be able to spot the low-hanging fruit where AI could make your organization more efficient. Finding opportunities for this kind of clever improvement, saving human time and energy, is not just a leadership challenge. Insight Center. Adopting AI. Sponsored by SAS.

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An Agenda for the Future of Global Business

Harvard Business

Toward a New Leadership Agenda. If businesses leverage it from the back office forward, focusing mainly on increasing efficiency and optimizing internal processes, then our use of technology will result in the displacement of labor. To do so, business leaders must balance two apparently conflicting objectives.

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You Don’t Have to Be a Software Company to Think Like One

Harvard Business

Disney has reinvented the customer experience by translating what it exclusively knows about park operations into software, substantively enhancing its customer value proposition. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

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Why Your Company Culture Should Match Your Brand

Harvard Business

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. When you think and operate in unique ways internally, you can produce the unique identity and image you desire externally.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

You’re sharing your thought-leadership (content marketing) with your exact audience (senior people and decision makers) in a publication that already has the social proof and brand to establish trust. –Cal Friesen, Thought Leadership Resources. If you think that way, you’re operating with a scarcity mindset.

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9 Sustainable Business Stories That Shaped 2016

Harvard Business

The UN also agreed to slash emissions from the airline industry. President Obama, with his counterparts in Canada and Mexico, agreed to some aggressive regional targets on renewable energy and efficiency. Big themes are great, but periodically a specific example of leadership seems worthy of extra attention. In the U.S.,

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