Most Important Metrics to Track for a Consulting Business: Video

Consulting Success

Video Transcript: Let’s talk about metrics. Specific metrics that you can use to get more clients, win more business , and actually grow your consulting business. There’s four metrics in one track. Metric number three that you want to track is proposals.

Looking Beyond Short Term Financial Metrics (Nigel Lake, Part 2 of 10)

Tom Spencer

Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? And so, there appears to be a disparity between what companies do and what the metrics are measuring. (Source: Flickr ).

Don’t Be Tyrannized by Old Metrics

Harvard Business

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation. But these metrics can become tyrants. When things change, outmoded metrics can threaten a firm’s survival. HBR STAFF.

Stop Chasing Likes: Social Media Success Start with Strategy

Joellyn Sargent

It ignores strategy. Social media without strategy is simply a hobby, and a time-consuming one at that. I’m not suggesting that Buffer doesn’t have a clear social strategy. Start with Strategy. Metrics Shift. Even with a great strategy, things change.

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Tesla Shows How Traditional Business Metrics Are Outdated

Harvard Business

Tesla just delivered its first Model 3, the affordable model that he envisioned in his “secret” strategy some 11 years ago. At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats.

We Can’t Study Short-Termism Without the Right Metrics

Harvard Business

But a smaller ratio could also indicate that: A firm has enough capacity built up and does not want to overinvest; a firm has recently outsourced its production, and therefore needs to spend less on capital expenditure; a firm has improved its operating efficiency, and therefore needs lower capital expenditure than before; or a firm relies more on short-term operating leases, which are not captured by the capital expenditure number, to provide for its capacity needs.

The Key to Agile Success? Focus on Outcomes, not Metrics - SPONSOR CONTENT FROM CA TECHNOLOGIES

Harvard Business

Companies across the globe are faced with new competitive threats, changing market dynamics, new technology disruption and evolving customer needs, and the pressure is on for companies to be able to sense and respond to those changes and deliver better products and services to customers, faster. For years, agile teams and organizations have measured success using process metrics – time to market, team throughput and cycle times, improved quality, and better predictability of output.

How to Be More Productive Without Burning Out

Harvard Business

Like many of my classmates, shortly after college, I joined the ranks of a top strategy and management consulting firm. Instead, they’ve tried three different strategies over the last few decades. Fortunately, there are strategies we each can use to cope on our own. Intrigued by the possibility of a way out of the burnout cycle, a coworker (Colin) and I started meeting every other week to discuss productivity. The same is true for productivity.

The Paradox of Workplace Productivity

Harvard Business

At its most basic, productivity is the amount of value produced divided by the amount of cost (or time) required to do so. And while this equation seems simple enough on the surface, the strategies for optimizing it have evolved dramatically over the last two decades.

Successful Strategy Execution – What Matters Most?

LSA Global

Successful Strategy Execution Is Not the Norm. Sadly, IBM found that less than 10% of well formulated strategies are successfully executed. When it comes to successful strategy execution, how can you beat the odds? We define successful strategy execution as a corporate strategy that: Outlines clear and compelling choices about where to play and what actions to take. Why is Successful Strategy Execution So Hard?

How to Build Great Data Products

Harvard Business

Products fueled by data and machine learning can be a powerful way to solve users’ needs. Classic examples include Google search and Amazon product recommendations, both of which improve as more users engage. But the opportunity extends far beyond the tech giants: companies of a range of sizes and across sectors are investing in their own data-powered products. Data products are a team sport. Develop the data-savvy of product and business groups.

Jenny Dearborn Data Driven Strategies

LSA Global

Data-driven Decision-making and Strategies. This book is for you if you want to learn about Jenny’s take on data-driven decision-making and strategies and how to: Understand essential data science principles and corporate analytics models. Boost HR and company productivity and performance with metrics that matter. The post Jenny Dearborn Data Driven Strategies appeared first on LSA Global.

How to Accelerate Productivity of Your New Talent

LSA Global

When you have invested significant time and money to hire new talent, you look for a payoff…productive employees who are engaged and stay. Overseeing the new hire onboarding process should include specific success metrics.

What It Takes to Become a Great Product Manager

Harvard Business

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics. These core competencies are the baseline for any PM and the best PMs hone these skills over years of defining, shipping, and iterating on products.

Is Execution Where Good Strategies Go to Die?

Harvard Business

” When leaders “execute a strategy,” they usually mean the former — putting an idea into action. Execution is often where strategies go to die. So what determines whether execution brings life or death to your strategy? The mental models that inform strategy are usually different from those that determine implementation. To close the strategy-execution gap, leaders have to close several other, smaller gaps. VCG/Getty Images.

Stop Letting Quarterly Numbers Dictate Your Strategy

Harvard Business

No single metric has more drama surrounding it than quarterly revenue. And with only six to eight board meetings a year, most outside board members don’t grasp the big-picture strategy in the same way that the CEO does. Here’s an example from an SVP of product for a once-promising $20 million software company: We raised over $100 million in venture capital but were still figuring out a repeatable business model. Strategy Managing organizations Digital Article

To Change Your Strategy, First Change How You Think

Harvard Business

” Beyond the usual financial metrics, JetBlue also measures the strength of its culture and the quality of its experience. But that was the outcome, not the strategy. ” GE is also using very different metrics for its platform businesses. The key metrics are assets on the platform , rather than margin or revenue growth. Traditional retailers obsess over incremental metrics like same-store sales that are tied to business goals. Tim Evans for HBR.

7 Compensation Strategies for Cash-Strapped Startups

Harvard Business

Here are some of the strategies that we’ve used, which are hopefully helpful for your business whether it’s an early-stage startup with limited funding or a more mature organization that has a restricted budget. Performance pay isn’t just for your sales team — you can bump your marketing person’s bonus if he doubles his qualified leads, or an engineer’s salary if the product she builds goes live for customers on time.

How Our Company Connected Our Strategy to Sustainability Goals

Harvard Business

The company I lead, Ingersoll Rand, is a 146-year-old organization that over the past few years integrated sustainability and business strategy to anticipate and address major global trends, most prominently climate change. The Gap Between Strategy and Execution. In partnership with thinkstep , we created a series of proprietary product greenhouse gas calculators to track our product-related emissions, including emissions generated from electricity.

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Your Mobile Strategy Can’t Just Be About Phones

Harvard Business

To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough. Make sure to use the right metrics when measuring success and identifying areas for growth. Mobile Competitive strategy Digital ArticleSteven Moore for HBR.

Your Strategy Has to Be Flexible — But So Does Your Execution

Harvard Business

” This and a slew of similar maxims reflect a common view of strategy execution: that it’s distinct from strategy, harder to pull off than defining a strategy, and therefore more critical to success — underpinned by seemingly indisputable virtues such as diligence, discipline, consistency, alignment, and focus. ” Metric obsession. The Gap Between Strategy and Execution. In short, your execution needs a strategy.

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Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. Whether a company has reinvented itself, sought growth through expansion, or turned to partnerships or M&A, gaps between what it says it does for customers and what it delivers are usually the result of an operating model that isn’t set up to deliver the strategy.

A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. We found that any type of leadership change will result in short-term adverse impacts on a firm’s operational efficiency, but outsider CEOs experienced a clear advantage in productivity gains. Sponsored by Accenture Strategy. Leadership transitions Hiring Growth strategy Digital ArticleLee Powers/Getty Images.

WhatsApp Grew to One Billion Users by Focusing on Product, Not Technology

Harvard Business

No strategy is static. That’s our product, and that’s our passion. It launched a product, gathered feedback, and kept iterating as it scaled and added users.

You Don’t Need an “India Strategy” — You Need a Strategy for Each State in India

Harvard Business

Already a large domestic market, Frontier Strategy Group’s estimates suggest the country will average growth rates between 7.4% Industry cluster metrics measure the size of the pool of potential customers for B2B or B2C companies, and market stability metrics measure institutional, business, and social stability.) Multinationals need to align their India focus and strategy to the outcome. Linda Coussement/eyeem/Getty Images.

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Fix Your Social Media Strategy by Taking It Back to Basics

Harvard Business

This disparity highlights an important, and potentially costly, problem: Marketers continue to increase social media spending, yet many are still uncertain about management, strategies, and integration. Still more articles offer a glimpse into other brands’ social media strategies.

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Salespeople Need a Strategy for Selling to CEOs

Harvard Business

During their evaluations, they’ll typically ask themselves two questions: Is your product or service better than alternatives, and, equally important, can their people work with you and your organization? Because of this, it will take more than great analysis, a superior product, or a performance improvement to clinch a deal. For many firms, calling on the C-suite is now central to strategy execution and sales success.

Find the Right Rate of Business Growth

Joellyn Sargent

Does rapid growth mean cutting corners with products to keep up with demand? Would it be best for us to slow down in order to shore up fundamentals, like culture, customer relationships and the product roadmap? Growth business growth growth growth strategy

Three Reasons You Can’t Sell to Everyone

Joellyn Sargent

The best products and services are distinctive, appealing to buyers who appreciate those unique attributes. Measuring Marketing Success: 10 Metrics that Matter. Managing Sales management market focus marketing strategy sales target market

A 3-Step Guide to Evaluate Big Strategic Choices

LSA Global

When it’s time to evaluate big strategic choices, make sure your organization is fully armed with a clear strategy that will support your big move and reduce your exposure to risk. This means objectively evaluating your strategy for growth through multiple viewpoints.

4 Field-tested Steps for Better Sales Planning

LSA Global

It takes a clear go to market sales strategy combined with a sales plan to make it happen. Success Metrics: How sales success and failure will be measured at the corporate, team and individual levels. Blog Sales Strategy solution selling

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Follow the Pain

Joellyn Sargent

What if every time you lost a customer you stopped what your work on new product development or marketing to go out and find a replacement? Back up your gut feel with strategy, and don’t lose your focus on the big picture. Find the Pain, Find the Problem.

ROI 151

What You Need to Know About Globalization’s Radical New Phase


For instance, the growth of global gross domestic product (GDP)—one of the traditional metrics of globalization—fell from a high of 6% in the 1960s to 3% in 2015. Article Wednesday, July 20, 2016. Is globalization over?

New Business Opportunities: How to Explore without Getting Lost

Joellyn Sargent

Are there revenue or expense metrics that will make this a go or no go decision? Be more productive by asking a key staff member or even someone from your advisory board to gather and condense information for your review. Strategy business growth business opportunity new business

How To 151

How to maximize CRM in marketing services


For any business to grow, this growth is determined by the products that the business is selling and the need that these commodities are assuaging for the customers. After buying a particular item, a customer might find out that it lacks something that might make it a much better product.

A Stunningly Simple Secret to Improve Sales Success

Joellyn Sargent

Her best buyers were not IT managers or CIOs, but small business owners who understood the bottom line value of the enhanced feature set her phone system offered and how it could impact productivity. Measuring Marketing Success: 10 Metrics that Matter.

Sales 158

It’s 10 AM. Do You Know What Your Sales Reps Are Doing?

Harvard Business

By seeing exactly where and how people spend their time — rather than relying on recollections, anecdotes, or assumptions — executives have a solid basis for taking actions that will raise productivity. The company had experienced lackluster sales growth, especially outside of its core product category. That allowed them to have richer conversations with customers, in which they could credibly cross-sell new product lines.