article thumbnail

The Role of Consultants in an AI-Driven World

Tom Spencer

AI may be able to analyse data and make predictions, but it will always lack the ability to understand the nuances of human behaviour which require emotional intelligence, creativity, and an understanding of ethical decision making. One of the key areas in which we excel is emotional intelligence.

article thumbnail

Without Emotional Intelligence, Mindfulness Doesn’t Work

Harvard Business

As he got better at managing his own anxious impulses, the resulting atmosphere dropped the gauge on stress for everyone. Improved crisis management. One tipoff: several executives in the study reported getting feedback from colleagues that described improvements in areas like empathy, conflict management, and persuasive communication.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A conversation on ethical leadership – with Cassie Edmiston

The Management Centre

We listened in on a conversation between our leadership expert, Yvette Gyles (=mc Learning Director) and Cassie Edmiston (Head of Fundraising, Prisoners’ Education Trust ), to see what they think it means to be an ethical leader in 2019. Leaders need to be emotionally intelligent. This comes back full circle to emotional intelligence.

Ethics 49
article thumbnail

The Downsides of Being Very Emotionally Intelligent

Harvard Business

Gemma’s manager enjoys dealing with her, as she rarely complains about anything, is reliable and dependable, and shows great levels of organizational citizenship. Indeed, Gemma is extremely trustworthy and ethical. In many ways, she seems like the ideal employee, someone with excellent potential for a career in management.

article thumbnail

What You Can Do to Improve Ethics at Your Company

Harvard Business

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Wells Fargo. Volkswagen. and the U.K.,

Ethics 40
article thumbnail

How the Most Emotionally Intelligent CEOs Handle Their Power

Harvard Business

As they entered middle management, most of them learned that being a good leader is more important than being a good do-er. He inspired people, wasn’t ruffled easily, and managed to get results without steamrolling anyone. As we talked, I noticed two managers approaching, clearly in high spirits. The managers left.

article thumbnail

Why CEOs Can’t Dance Redux

Rick Conlow

All lights were off except a spotlight on the presenting manager and the CEO’s reading light. According to management studies, a key reason leaders derail is that they do not communicate well. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels.