Harvard Business

NOVEMBER 23, 2017

That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics. High-performing teams spend 14% more time checking their progress against strategic goals by reviewing key metrics and shifting resources accordingly.

Strategy 46

Strategy Strategy Strategy& Enterprise 46

Harvard Business

JANUARY 2, 2018

Yet the CMO Survey reveals that nearly half of marketers are unable to show the impact of their social media investments. Start by basing your social strategy on business objectives, then follow that by thinking about target market, social media platforms, tools, and metrics. Evan Smogor/Unsplash.

Media 44

Media ROI Company Metrics 44

Harvard Business

AUGUST 10, 2018

James Wilson debunks the widespread misconception that AI systems will replace humans in one industry after another. And 92% of executives surveyed said supply chain workforces will be upskilled and enabled to interact and work with machines seamlessly. Their role: improve process efficiencies. Remove the robot from the human.

System 28

System Engineering Accenture Efficiency 28

Harvard Business

OCTOBER 6, 2016

We surveyed and interviewed executives from more than 2,000 companies, asking extensive questions about how they develop leaders, how their companies are managed, how they coordinate their work, and what their organizational culture looks like.

Leadership 41

Leadership Deloitte Culture Pharmaceuticals 41

Harvard Business

JUNE 7, 2017

Even the known costs, such as penalties for data breaches in highly regulated industries like health care, are a small piece of the ROI calculation. It’s not just about data corruption — it’s also about how the bad data will reduce operational efficiency and bring production lines to a standstill.

ROI 28

ROI Metrics System Data 28

Harvard Business

OCTOBER 8, 2018

With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. The result: The industry’s letter grade for the art of healing is more like a “C-” or even a “D.” Develop metrics around technology deployments that are noted above.

Metrics 28

Metrics System Healthcare Culture 28

Harvard Business

OCTOBER 21, 2016

Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. Since 1994, Dow has invested nearly $2 billion in improving resource efficiency and has saved $9.8 ” Improving risk management.

Study 28

Study Efficiency Productivity Operations 28

Harvard Business

NOVEMBER 23, 2016

In healthcare, change is even harder than in most industries. We performed pulse surveys quarterly after every town hall meeting at Saint Anthony Hospital. The questions were developed by Press Ganey, the healthcare survey company, and were related to employee engagement. The feedback could be tough at times.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

OCTOBER 1, 2018

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. RyanJLane/Getty Images. Remonetizing Media Consumption.

Marketing 36

Marketing Advertising Media Video 36

Harvard Business

DECEMBER 9, 2016

But for an industry reliant on, and in many ways limited by, brick-and-mortar facilities, this movement will mean significant disruption for providers. And we chose providers willing to open up their schedules to see patients virtually, either more efficiently during their clinical hours or during their non-clinical time.

Healthcare 28

Healthcare Video Efficiency Consulting 28

Harvard Business

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 28

System Healthcare Financial Construction 28

Harvard Business

AUGUST 21, 2017

It was just the industry and firm norm. A 2017 survey by Kronos and Future Workplace , reveals that the restructuring of work has resulted in significant burnout. Nearly half, or 46% of the human resource leaders surveyed, reported that employee burnout accounts for 20-50% of their companies’ annual employee turnover.

Boston Consulting Group 40

Boston Consulting Group Study Conference Survey 40

Harvard Business

OCTOBER 16, 2018

Fourth, they’re activating the digital organization—taking advantage of the new digital tools that are available in the market, to work in very different ways and to leverage those digital technologies to create efficiency. We do things like employee surveys—we do those twice a year. Angelia Herrin, HBR.

Deloitte 34

Deloitte Consulting Data Talent 34

Harvard Business

AUGUST 10, 2018

Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. Imagine if all manufacturers had, for example, a supply chain efficiency score, or all companies had a leadership development score. Gillian Blease/Getty Images.

Benchmarking 28

Benchmarking Software B2B Comparison 28