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APRIL 28, 2022

As retailers contend with the latest slate of challenges—inflation, snarled supply chains, the return to experience spending—there’s no overstating the importance of having a high-quality contact center. Captive centers are those that are client owned and operated and provide resources directly to their organization. Jon Stough.

Retail 26

Retail Efficiency Emotional Intelligence Operations 26

Management Consulted

MAY 21, 2015

T-Mobile, an American operating entity of a German company, is the smallest big player in U.S. Power and Associates, a global marketing-information-services firm, as the highest in retail store satisfaction amongst its competitors consecutively for the the past four years and also the highest for customer care two years consecutively.

Wireless 100

Wireless Culture Telecommunications Interviews 100

Management Consulted

FEBRUARY 15, 2015

FTI CONSULTING INTERVIEWS & CULTURE. They did much of the work piecing together Mr. Madoff’s money trail and just recently flew over to Puerto Rico for the Puerto Rico Government, who hired FTI to improve operations of utilities and highway units (2014). Retail & Consumer Products. FTI CONSULTING CULTURE.

Interviews 100

Interviews Culture Consulting Case Interview 100

Management Consulted

DECEMBER 6, 2015

Combining their industry experience, the pair were forerunners in what became a specialty area in professional services: turnaround management, corporate restructuring and operational performance improvement for companies and stakeholders. ALVAREZ & MARSAL CULTURE. ALVAREZ & MARSAL INTERVIEWS AND RECRUITING. Healthcare.

Interviews 100

Interviews Culture Turnaround Case Interview 100

Management Consulted

MAY 10, 2015

The Hay Group carried on growing for the next 20 years, expanding its operations and its global reach. Retail services. Most tend toward jobs as an HR consultant (independent or a larger firm) or operations manager. HAY GROUP CULTURE. HAY GROUP INTERVIEWS AND RECRUITING. Industries . Communications. Healthcare.

Groups 100

Groups Interviews Culture Case Interview 100

Management Consulted

AUGUST 1, 2013

After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Retail and Consumer Products. Retail and Business Banking. Oliver Wyman became own firm again.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Management Consulted

JANUARY 20, 2014

BearingPoint Interview and Culture. However, today BearingPoint is emerging as a player in the operations and technology scene, especially in Europe, and has re-established an impressive growth trajectory. Read on to discover interesting nuances of culture and competence that are unique to the global consulting firm. Industries.

BearingPoint 139

BearingPoint Interviews Oliver Wyman Capgemini 139

Tom Spencer

JANUARY 6, 2018

Simply put, management consulting is a profession that requires practitioners to possess solid and wide business common sense, deep professional knowledge in 1-2 domains (such as Marketing, Retail, Operation), and most importantly, intellectual capability to solve complicated business problems for clients.

Industry 79

Industry Consulting Oliver Wyman McKinsey 79

Management Consulted

MARCH 26, 2017

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. – Washington, DC.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Tom Spencer

JUNE 7, 2015

Alex Formstone is a Principal in Marakon ’s London office, and heads up recruiting in the UK for graduates and MBAs. I recently had the good fortune to talk briefly with Alex about his career, Marakon and its recruitment process. Tom: I assume that Marakon uses the case interview as part of its recruitment process?

Case Interview 60

Case Interview Interviews Recruiting Recruitment 60

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. billion, including most major firms in the manufacturing, consumer packaged goods, financial services, and retail industries. Other financial and operating indicators showed similar disparities.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. There’s always a danger in trying to overengineer culture.

Management 38

Management Change Management Culture Leadership 38

Management Consulted

AUGUST 7, 2016

One problem, however, with tossing traditional practice to the wind is that it takes a significant amount of success to prove that you’re operating on more than just blind luck. When two separate and unique cultures collide there is always bound to be some conflict. THE CAMBRIDGE GROUP CULTURE. Business Model Reinvention.

Groups 100

Groups Interviews Culture Case Interview 100

Management Consulted

JULY 2, 2017

BCG’s clients typically include many of the world’s 500 largest companies – BCG Boston is no exception, but in this office the focus is on healthcare, financial services, industrial goods, retail, and high tech. And with Bain’s globally-recognized social culture, Vault ranked Bain as the Best Place to Work in 2015.

Oliver Wyman 72

Oliver Wyman Mercer Consulting Deloitte 72

Harvard Business

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). While Amazon has expanded its core retailing platform into new categories, such as food and streaming content, in parallel it has built the world’s largest cloud computing enterprise.

Methodologies 53

Methodologies Culture Metrics Company 53

Harvard Business

JULY 17, 2017

It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. Its recent launch of Marcus , an online retail bank, is a particularly promising signal. Some industries, like photography and media, were impacted earlier.

Financial 45

Financial Industry Banking Talent 45

Harvard Business

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Don’t underestimate the importance of cultural fit. A central reason is it is hard to identify and recruit good candidates who fit on all dimensions.

Strategy 28

Strategy Strategy Strategy& Chemicals 28

Harvard Business

JULY 22, 2016

British retailer ASOS also maintains a popular Instagram account. What it does a bit differently is recruit “stylists” who have their own @asos accounts and contribute regularly to the brand’s image feed. Insight Center. Building in-house is not for the faint of heart.

Real Estate 28

Real Estate Talent System Tools 28

Harvard Business

OCTOBER 23, 2017

Commercially available tools, such as culture IQ polls, sample groups of employees through a smartphone app on a daily or weekly basis to generate real-time insights. Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency.

Change Management 28

Change Management Data Company Management 28

Management Consulted

NOVEMBER 6, 2016

In 2004, the Institute for Operations Research and the Management Sciences (INFORMS) awarded Andy and Prabha the Marketing Science Practice Prize for outstanding implementation of marketing science concepts and methods, recognizing the sales territory alignment system they had developed and implemented through the work of ZS Associates.

Case Interview 100

Case Interview Interviews Sales Pharmaceuticals 100

Management Consulted

DECEMBER 11, 2013

Capgemini has a strong focus in products and processes with major operations ; the complex industries (like manufacturing and energy) are well-suited to major spend on technology infrastructure, which is where the firm makes most of its money. CAPGEMINI CONSULTING CULTURE. CAPGEMINI CONSULTING INTERVIEWS & RECRUITING.

Capgemini 192

Capgemini Interviews Consulting Accenture 192

Management Consulted

OCTOBER 18, 2013

Recognizing client’s needs for help managing IT operations and resources, IBM Vice President Robert M. During this same year, IBM introduced Business Recovery Services as a formal business offering for customers, enabling them to continue operations in the event of an unplanned outage or disaster. Operations and Supply Chain.

IBM GBS 203

IBM GBS Interviews Consulting Case Interview 203

Management Consulted

SEPTEMBER 11, 2016

Buck Consultants now operates out of multiple offices globally with a clientele that includes 45% of Fortune 100 companies. Retail & Consumer Products. BUCK CONSULTANTS CULTURE . BUCK CONSULTANTS INTERVIEWS AND RECRUITING. BUCK CONSULTANTS ORGANIZATION. Automotive Services. Healthcare Payer Services. Transportation.

Consulting 100

Consulting Case Interview Interviews Healthcare 100

Harvard Business

MAY 24, 2018

Ostensibly, young companies are “acqui-hired” more for their best people than for any real interest in their products, services, or ongoing operations. People need to understand the new cultural, organizational, and operational values they are being asked to embrace. ” Insight Center. The decision?

Enterprise 28

Enterprise Talent How To Agile 28

Management Consulted

NOVEMBER 2, 2015

However, not all of its resources are pointed towards consulting, as it offers three lines of services, Audit, Tax and Advisory, with the Advisory arm of its operations (where consulting lives) generating $9.09 Within the US, KPMG LLP operates from 87 offices with more than 23,000 employees. Operating Effectiveness. Outsourcing.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

OCTOBER 10, 2018

Capitec gets many things right in terms of its strategy, including its market positioning, internal operations, and organizational culture. In Capitec’s case, for example, not a single one of its branches that were converted from microlending shops are still in operation today. Resisting revenue temptations.

Banking 28

Banking Industry Insurance Insurance 28

Management Consulted

APRIL 5, 2015

CONSULTING INTERVIEWS & CULTURE . Operations. are operating on smaller budgets than their colleagues at MBB etc. CONSULTING CULTURE . is not afraid to share their knowledge and insights and expect employees to be willing to do the same with different personalities and cultures. . L.E.K. Consulting.

Interviews 100

Interviews Culture Consulting Strategy 100

Progressus

OCTOBER 25, 2023

You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. For example, finance teams must be able to draw on information from the entire business – projects, operations, sales, marketing, HR, along with external sources that put internal data in context – to make decisions quickly.

Data 52

Data Agile Tools Talent 52

Management Consulted

APRIL 6, 2014

PWC INTERVIEW AND CULTURE. While PwC is a global brand in the professional services industry, each member firm in various locations around the world are locally owned and operated and subject to the laws of their geographic jurisdictions (which makes sense, because some countries require this of accounting firms). Industries.

PricewaterhouseCoopers 221

PricewaterhouseCoopers IBM GBS Case Interview Interviews 221