Consulting Matters

JULY 7, 2022

Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts. If you're an org looking for leadership, culture, experience, and transformation, connect with Jim. If so, schedule a call with me!

Operations 156

Operations Leadership Transportation Consulting 156

LSA Global

AUGUST 25, 2022

The Impact of Great Sales Managers Companies that focus simply on the skills of their sales reps and neglect to provide targeted sales management training for sales leaders overlook a critical leverage point to increase sales performance. So, What Makes a Great Sales Manager?

Sales 36

Sales Management Culture Research 36

LSA Global

NOVEMBER 6, 2020

Is Your Culture at Risk? Will Remote Work Destroy Your Culture? COVID has monumentally changed the way we operate in our personal and professional lives. As a result, the work culture as we knew it has changed. The Importance of Culture to Business Success. Clearly, culture matters. Identify Culture Drivers.

Culture 36

Culture Guidelines Survey Research 36

LSA Global

NOVEMBER 19, 2022

Going From Colleague to Boss Creates Common New Manager Challenges Not surprisingly, most new managers struggle to make the transition from the role of individual contributor to the role of people leader. 98% of new people managers feel they would benefit from new manager training. Sadly, many are inadequately prepared.

Management 36

Management Training Training McKinsey 36

LSA Global

DECEMBER 7, 2020

What Is Corporate Culture? We define workplace culture as how things truly get done in an organization. But it is not enough to define, you must live your desired workplace culture. But it is not enough to define, you must live your desired workplace culture. Some strong cultures help companies perform (i.e.,

Culture 36

Culture Airlines Research System 36

LSA Global

MARCH 25, 2024

High performing teams operate with elevated levels of clarity, commitment, and accountability. To us, a culture of accountability means doing what you say you will do regardless of what is going on around you. Their unwavering support sets the tone for a culture of ownership for the entire organization.

Culture 36

Culture Meeting Operations Strategy 36

LSA Global

MAY 2, 2024

Understanding the cultural nuances of these approaches is important during both strategy design and strategy execution. By reducing variability in operations, they cultivate an environment conducive to delivering consistent outcomes, fostering customer satisfaction, and bolstering reputation. What is the Right Balance?

Culture 36

Culture Efficiency Strategy Strategy 36

LSA Global

MAY 16, 2024

The data on successful organizational change management is pretty bleak – by most accounts 70% of all organizational change efforts fail to deliver expected results. We know from change management simulation data that most leaders do not have the skills needed to successfully lead change. That is a shame.

Leadership 36

Leadership Change Management Agile Benchmarking 36

LSA Global

NOVEMBER 13, 2021

In a business context, change now must involve all facets of the business, be well coordinated, happen fast, and effectively manage the human side of change. How to Better Manage the Human Side of Change Here are some tips on how to do it “right”: Get All Senior Executives On Board The change effort cannot be driven by the CEO alone.

Management 36

Management How To Accenture Culture 36

Nash Consulting

MAY 21, 2024

It not only reflects a significant loss in ROI from training investments but creates a “flavor of the year” culture, where people learn to hold their breath and wait for the new change to eventually and inevitably go away. And we become a culture of resistance. This all starts with a clear vision.

Training 52

Training Training How To Meeting 52

LSA Global

OCTOBER 18, 2019

Do Employees Speak Up in Your Culture? Our employee engagement expert’s recent research found that about half of employees don’t regularly speak their minds at work to both colleagues and managers. The question is, what kind of culture encourages employee feedback? A Culture of Employee Feedback. The reasons vary.

Culture 28

Culture How To Construction Survey 28

LSA Global

AUGUST 20, 2018

The Competitive Advantage through Culture. Most business leaders talk a good game about wanting to create a high performance culture , but few fully understand how to create the environment to get the most out of their people in a way that accelerates their strategy. But they can’t copy the culture—and they know it.”

Culture 34

Culture How To Guidelines Airlines 34

LSA Global

JUNE 15, 2017

A recent CEO asked me, “How can we grow our workforce without sacrificing our Culture?” ” For any leader, the risk of sacrificing your culture is real. If your strategic success depends on growing your workforce fast, you do not have to sacrifice your culture on the altar of speed. It involves adding talent.

Culture 41

Culture How To Talent Recruiting 41

LSA Global

MARCH 16, 2018

How to Protect Culture During Rapid Growth. While rapid growth companies (20%+ per year) can be very exciting and meaningful places to work, high growth puts high pressure on organizational culture. At a high level, we define culture as the way things get done on a day-to-day basis. Six Times When Culture Becomes a Crisis.

Culture 38

Culture Talent Leadership Strategy 38

LSA Global

DECEMBER 21, 2020

Leadership and Management Development Matters According to recent research by McKinsey and the Corporate Executive Board, more than 500 executives ranked leadership development among the top three human capital priorities, and two thirds of leaders rated developing effective leaders as their top concern.

Development 46

Development Leadership Management Training 46

LSA Global

JUNE 6, 2020

Middle Management Needs to Be Deeply Engaged in Strategy Design and Planning. It also found that middle management plays a powerful role in getting strategically aligned. For strategic plans to succeed, companies need to align middle management with strategy. When Middle Management Is Left Out of Strategic Design and Planning.

Strategy 36

Strategy Strategy Strategy& Management 36

LSA Global

AUGUST 9, 2023

Lack of Business Acumen In order to add business value, HR Business Partners need to understand how their business operates, competes, and makes money. High performing HR Business Partners understand business drivers and tend to come from functional roles like sales, operations, finance, or engineering.

Talent 36

Talent Change Management Operations Finance 36

LSA Global

APRIL 6, 2018

Shape Culture During High Growth. While work cultures certainly shift overtime, many leaders assume that their culture will deteriorate as they experience hyper-growth. How can a leader shape culture during high growth? Cultural Areas That Often Deteriorate During Rapid Growth. You just need to think different.

Culture 34

Culture Recruiting Recruitment Company 34

LSA Global

AUGUST 19, 2023

Companies Fail to Make Good Decisions Though our organizational culture assessment found that healthy and decisive decision making is one of the strongest indicators of an aligned organization , many companies fail to make good decisions. tactical, operational, strategic) require different methods.

Company 36

Company Guidelines Culture McKinsey 36

LSA Global

FEBRUARY 22, 2024

We know form new manager training data that it is hard to trust and follow leaders who compromise their values or who do not consistently “walk the talk.” Authentic leaders operate from a place of deep introspection, continuously striving to align their actions with their core beliefs and principles. This makes sense to us.

Leadership 28

Leadership Journal Culture Training 28

LSA Global

MAY 31, 2020

Virtual Teams – Need Tips to Better Manage Virtually. In reality, virtual teams are a huge challenge for managers and direct reports. But, when teams are virtual, you need to double down on the fundamental management and team skills that you learned in new supervisor training. Learn the tips to better manage virtually.

Management 36

Management Meeting Emotional Intelligence Training 36

Consulting Matters

DECEMBER 16, 2022

It includes: HR practices such as training, staffing and communication, performance metrics and rewards, and performance management and coaching. All three create the culture and work environment. And they don't see the impact on culture and environment, especially if leaders are not thoughtful in their decisions and communication.

Consulting 156

Consulting System Sales Meeting 156

LSA Global

OCTOBER 30, 2019

The Manager Employee Retention Myth about Managers’ Importance. We’ve all heard it – the claim that disengaged employees leave managers, not organizations. Our Best Places to Work research points to two other factors that have a greater influence on employees’ leaving than the influence of poor managers.

Management 28

Management Talent Leadership Data 28

LSA Global

APRIL 15, 2019

What Are the Manager Roles to Master? For almost three decades we have asked employees to describe their best and worst bosses to help determine what sets a great manager apart from the pack. In short, the best managers create the right environment – the strategy and the culture – to set their team up for success.

Research 28

Research Management Talent Culture 28

LSA Global

JANUARY 27, 2018

Do You Need to Improve New Manager Training? It is not easy to find an organization that does not want to improve new manager training. Why are so many leaders disappointed in the impact of their new manager training? Managers are Being Asked to do More. Management Practices Matter.

Training 38

Training Training Management McKinsey 38

Halo Psych

MARCH 23, 2023

Contextual resilience – understanding the overall framework in which the resilient organisation must operate. For example, local government operates in a wider framework involving others, such as Central Government. A focus on creating a psychologically safe culture. Why is resilience so important?

Study 52

Study Leadership Construction Research 52

LSA Global

MARCH 8, 2023

If your employees work on multiple teams and report to multiple managers (directly or indirectly), you are working in a matrixed work environment. workers, Gallup reported that almost two-thirds of employees operate on matrixed teams. How is your organization structured? In a recent study of over 14,000 U.S.

How To 36

How To Resources Report Change Management 36

LSA Global

MAY 26, 2017

New manager training programs exist by the hundreds. They teach all kinds of leadership skills necessary for new managers (or experienced managers for that matter) to succeed. The best managers are effective decision makers. Inaction is a trap many new managers fall into. Ineffective performance management.

Management 43

Management Metrics Training Training 43

LSA Global

FEBRUARY 14, 2023

No business leader operates in a vacuum. Leadership success or failure is part of and dependent upon several contextual drivers that surround them — the ecosystem, the organizational strategy, the culture, the organization’s attitude toward change, and the internal and external stakeholders they must serve.

Culture 36

Culture Leadership Operations Strategy 36

LSA Global

MARCH 20, 2020

Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work. The Top Challenge for People Managers. Over the decades, we have asked thousands of people managers to list their biggest challenges.

How To 45

How To Sports Culture Talent 45

Tom Spencer

SEPTEMBER 20, 2015

While you may not directly use the 7 S Model in the consulting case interview, it will give you a deeper understanding of how to examine the inner workings of an organisation, identify strengths and sources of competitive advantage, as well as weaknesses and reasons why an organisation may not be operating effectively.

McKinsey 60

McKinsey Case Interview Recruiting Recruitment 60

LSA Global

SEPTEMBER 25, 2023

And lower employee engagement scores are correlated to: 12% lower profits 19% lower operating income 28% lower earnings per share Understanding the root cause of employee disengagement and then taking employee engagement actions must follow each and every survey. Only then will employee engagement improve.

Survey 36

Survey Tools Leadership Company 36

LSA Global

SEPTEMBER 14, 2022

Change management consulting experts know that the key to business longevity is to proactively lead and manage change before it manages you. Managing change successfully is all about leadership change mindsets. Experience has shown that mindsets last even beyond the management practices that formed them.

Leadership 36

Leadership Change Management Sales Retail 36

LSA Global

SEPTEMBER 25, 2020

Strategic Leadership Competencies – Strategic vs. Operational Leadership. Strategic leaders need a different set of skills from those of operational leaders. To effectively lead the operations of a business, a leader must be an expert in their functional area, manage a team’s execution of the plan, and meet short-term goals.

Leadership 36

Leadership Agile Operations Construction 36

LSA Global

AUGUST 18, 2017

New manager communication skills matter. When messages are mis-heard or mis-interpreted, operations and relationships suffer. That is why most of our new manager training programs emphasize foundational new manager communication skills. The clear message here? Communication is the basis for all good relationships.

Management 34

Management Training Training Operations 34

LSA Global

JUNE 2, 2023

To succeed, leadership teams need to test their strategy to ensure it makes sense within the overall market, culture, competitor, and talent realities. Left unchecked, sacred cows at work can impede critical decisions , derail strategic progress, and perpetuate a toxic workplace culture.

Resources 36

Resources Talent Strategy Strategy 36

LSA Global

NOVEMBER 12, 2022

We know from our change management simulation data that most leaders are challenged by unpredictable situations where the future is uncertain, and the stakes are high. Create a Healthy Environment Our organizational alignment research found that culture accounts for 40% of the difference between high and low performing companies.

Agile 36

Agile How To Change Management Culture 36