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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.

Sales 39
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Why CEOs Can’t Dance Redux

Rick Conlow

Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. No wonder the #1 issue on employee engagement surveys is the lack of communication. Do you want to benchmark your career with the habits of extraordinarily successful people? Want to really advance your career?

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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

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WalMart Margins Set to Plunge? Will Rest of Retail Follow? What About Jobs?

MishTalk

Retail sales reports on Wednesday have me thinking about the strength of the economy, commercial construction, jobs, and profit margins. Let''s start with a look at retail sales. Retail Sales Falter Amid Signs of Global Slowdown. Similarly, Bloomberg reports Weaker Retail Sales Signal Smaller Spending Boost. percent drop.

Retail 71
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2020 Database Strategies and Contact Acquisition Survey Report

Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Database benchmarks for education and resource prioritization. 47% of marketers said they have a database management strategy in place, but there is room for significant improvement.

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How Morale Changes as a Startup Grows

Harvard Business

In addition to examining surveys of employee happiness, our research included the annual revenue growth rate of companies. This time, the firm ranked in the top quartile of all companies and handily beat our benchmark. However, the sales function’s happiness is markedly lower. Two distinct sets emerged.

Culture 42
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Track Customer Attitudes to Predict Their Behaviors

Harvard Business

There’s a similar assumption underlying much of the discussion around how to measure the return on marketing investment, where it seems to be tacitly accepted that attitudinal insights are insufficient at senior decision-making levels, and behavioral insights represent today’s benchmarks.

Survey 28