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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

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Why CEOs Can’t Dance Redux

Rick Conlow

They operate in a bubble and do not attend the party. Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. No wonder the #1 issue on employee engagement surveys is the lack of communication. Too many do not dance because they have lost touch with reality.

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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.

Sales 35
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Capital Controls Destroy Greek Small Businesses; Bank Shares Plunge Again; Record Contraction

MishTalk

Record contractions were registered for almost all variables monitored by the survey, including output, new orders, employment and stocks. Panel members commented on the impact of capital controls on demand, and also cited a generally uncertain operating environment which further weighed on sales. well below the neutral 50.0

Banking 28
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The First Step to Fixing U.S. Manufacturing

Harvard Business

These returns were sustained by improvements in both profit margins and sales growth, and they were notably higher than those posted by large manufacturers headquartered in Western Europe, South Korea, Japan, and China. Large companies forming deeper alliances with key suppliers is a clear first step that can yield tangible benefits.

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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Booz Surveys; Booz, Fry, Allen & Hamilton; and more. The firm sold a majority stake in the US government business for $2.45B to the Carlyle Group (Booz Allen Hamilton) and Booz & Company, owned and operated as a partnership, assumed the commercial strategy role. Operations and Logistics. Organization and Change.

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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.