article thumbnail

Without Emotional Intelligence, Mindfulness Doesn’t Work

Harvard Business

As he got better at managing his own anxious impulses, the resulting atmosphere dropped the gauge on stress for everyone. Improved crisis management. One tipoff: several executives in the study reported getting feedback from colleagues that described improvements in areas like empathy, conflict management, and persuasive communication.

article thumbnail

Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business

It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. Given that most people aren’t sociopaths, in my experience, the more common misuses of emotional intelligence are subconscious.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Ways to Develop Talent for an Unpredictable Future

Harvard Business

We may not know what tomorrow’s jobs will look like, but we can safely assume that when people are more curious, emotionally intelligent, resilient, driven, and intelligent, they will generally be better equipped to learn what is needed to perform those jobs, and provide whatever human value technology cannot replace.

Talent 99
article thumbnail

Can AI Teach Us How to Become More Emotionally Intelligent?

Harvard Business

Algorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication.

article thumbnail

So you want to be a manager? Questions to ask before seeking that promotion

The Management Centre

Are you an aspiring manager? In this article, Petia Tzanova, =mc Learning and Development Consultant draws on her extensive career to outline key considerations when taking your first step into management. If you are ready, it’s crucial to reflect on whether management is truly the right path for you.

article thumbnail

Encourage Your Team to Escalate Issues on Technical Projects

Harvard Business

Building on a foundation of psychological safety, clear communications, effective feedback, and heightened emotional intelligence, you’ll be able to nip problems in the bud. This article covers how to encourage and build a culture where team members know how and when to escalate an issue — before it spirals out of control.

article thumbnail

The Best Managers Balance Analytical and Emotional Intelligence

Harvard Business

Research on how to cultivate both.