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Customer intent is a treasure trove of actionable data hiding in plain sight

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These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs. Apparel companies Stitch Fix and ThirdLove are two examples of companies that tout their use of data analytics and artificial intelligence in their services.

Data 29
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The Five Pillars of Marketing Success

The Fearless Marketer

You occasionally set up meetings with colleagues to explore opportunities. I offer management consulting and training to corporations.” I offer the high-tech plastics industry Management Acceleration Programs for emerging leaders in the industry.”. If someone asks you to give a talk, you’re happy to do it. Kind of vague, right?

Marketing 110
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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

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Why Boards Aren’t Dealing with Cyberthreats

Harvard Business

apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g., ” Boards can hold executive management accountable for evaluating current cybersecurity risks and maintaining response plans by making cybersecurity debriefings a regular agenda item at board meetings.

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How Digital Leaders Get the Right Work Done - SPONSOR CONTENT FROM WORKFRONT

Harvard Business

If you or I were the CFO of a manufacturing company, and we were in a board meeting, and the board asked, “What is your manufacture and capacity utilization?” The first is this notion that the challenges at work, the challenges of managing modern work, really are a crisis. Think about that, Angelia.

Apparel 28
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The Biggest Obstacles to Innovation in Large Companies

Harvard Business

Many long-timers can remember — and will happily detail in meetings — all of the “historical attempts [at innovation] that didn’t pan out – and it may just not have been the right time,” says Stacey Butler, director of innovation at NRG Energy. . And big companies, like elephants, have long memories.

Company 48
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Think About Any Risk Like an Investor

Harvard Business

Whether we’re driving in fast-moving traffic, arguing with a colleague in a meeting, or investing our hard-earned money, we are engaging in risk taking. Sara Campbell, a talented dress designer, sold the majority of her apparel as a private label supplier to national chains. Those are: Right-sizing.