1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Meeting employee needs and equipping them with the right tools with be critical in 2022. And the contact center industry is not exempt.

Strategy 26

Strategy Strategy Strategy& Talent 26

Harmonious Workplaces

DECEMBER 18, 2023

Some of these strategies include: Use Free Lunch Productively: Forbes reported on a study of 1000 workers nationwide within workplaces offering free meals (Cording, 2022). These lunch breaks reduce stress, allow people to feel more productive, and boost mental clarity plus happiness. References Cording, J. link] Horton Dias, C.,

Culture 98

Culture Organizational Development Cash Flow Ethics 98

Organizational Talent Consulting

MARCH 4, 2024

Talent Strategy Step #1: Identify the right analytical skill sets After establishing your data-analytics strategy that is tightly aligned with the mission and culture of the ogranization you need to determine the roles and the knowledge, skills and abilities of the talent most critical to meeting the needs. Jossey-Bass. Wallace, D.

Talent 82

Talent Data Strategy Strategy 82

Organizational Talent Consulting

JANUARY 30, 2023

The cost of unproductive conflict The distinction between productive and unproductive conflict lies in the importance of the issue and the amount of energy you put into it. Productive conflict is the open exchange of conflicting or differing ideas. Non-productive conflict is an exchange of conflicting or differing ideas.

How To 52

How To Productivity Leadership Energy 52

The Management Centre

FEBRUARY 28, 2023

And yet, CIPD’s latest report on Health & Wellbeing at Work (published in April 2022) says that while “ organisations are clearly still committed to supporting their people, evidence suggests that activity in this area is starting to slip, and a more holistic approach – based on the health risks and needs of the workforce – is needed.”

Energy 52

Energy Exercises Meeting Management 52

1 to 1

JULY 7, 2022

According to the 2022 Retail Personalization Index , 71% of consumers will shop more often with brands or retailers that personalize their communications. Like other online mattress companies, Nolah Mattress’ customers can’t go to a physical store to try out its products. Expect to see a continued focus on reducing customer effort.

Retail 26

Retail Journal Tools Training 26

Progressus

OCTOBER 27, 2023

And —rather than selling physical products, they deal in less tangible resources like time, insights, and expertise – billed either by hour or by project. What’s surprising is that Professional Services revenue growth averaged 34% in the 2H 2022 snapshot, representing a 44% increase over 2H 2020.

Industry 52

Industry SMB Software Talent 52