Harvard Business

APRIL 17, 2017

For efficient collaboration between humans and machines, the appropriate level of automation must be carefully defined. Introducing innovations in a stepwise fashion can lead to more gradual social learning, which in turn builds trust. But even more important is the balance between control and autonomy in the technology.

Case Interview 34

Case Interview Transportation Healthcare System 34

Emerson Consulting Group

MAY 7, 2019

So inspired to uncover a solution to this, Henry took himself back to Harvard for a week to engage in an MBA-like “independent study” project, specifically aimed at how to fashion a “recipe” for pencil lead that would transform Thoreau pencils into an efficient product that everyone could use and love.

Case Interview 40

Case Interview Conference Travel Study 40

Harvard Business

JUNE 3, 2016

Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.

Tools 28

Tools Construction System Retail 28

Harvard Business

JUNE 5, 2018

People who were co-located bristled at the idea of having to go through the extra steps of running an efficient distributed meeting when only one or two people were not in the room with them. Dialing phones all day is emotionally exhausting work that also requires a lot of real-time training and adjustments.

Talent 30

Talent Meeting Survey Culture 30

Harvard Business

JULY 19, 2016

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. In short, companies that want to get into this game will have to roll up their sleeves and do some old-fashioned blocking and tackling.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

JUNE 8, 2017

The model simultaneously compared sales of different types of products with local demographic and financial statistics to come up with a single efficiency measure for each salesperson relative to their peers. Unfortunately, the company lacked the infrastructure to directly implement the trained model in a production setting.

Methodologies 28

Methodologies Data Analysis Retail 28

Harvard Business

AUGUST 7, 2017

“We transformed from an old-fashioned hierarchy where everyone had a siloed job to a more interactive culture where everyone is urged to step up and help shape the direction of the business,” Javier Alvarez, CIO of Campofrio, recently told me. ” There are several strategies that can be used to develop IoT talent.

ROI 28

ROI Operations Talent Accenture 28

Harvard Business

OCTOBER 25, 2017

In recent years, the fashionable suggestion has been that companies sell experiences and solutions, solving the needs and aspirations of customers. Nike could provide you with its traditional sports gear, but in addition it could include a training program, a dietary plan, a coach, and a monitoring system to help you achieve your dream.

Productivity 28

Productivity Tourism Sales Fashion 28

The Crazy Lives of Consultants

JANUARY 29, 2010

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Consulting 40

Consulting Airlines Hotels Sales 40