Tom Spencer

NOVEMBER 23, 2013

'Why coming up with the right answer to a business problem often isn’t enough in a large organisation – and what you can do about it. “WHY won’t people in this organisation realise that this new approach could make things so much better? Why won’t people implement this idea? This is so frustrating…”. Creating meaningful change at any large organisation can be one of the most challenging things to accomplish – as many new employees or consultants have found out the hard way.

Emotional Intelligence 119

Emotional Intelligence Course Energy Consulting 119

MishTalk

NOVEMBER 29, 2013

'Please consider the viewpoint of a 32-year old Austin Texas welfare recipient who says working is stupid because she gets nearly free housing, food stamps, a welfare check, and other handouts. Mike "Mish" Shedlock [link] Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction.

Management 78

Management Strategy Strategy Strategy& 78

Gina Abudi

NOVEMBER 27, 2013

'Most organizations today have a large number of projects to be completed to meet both short-term and long-term strategic goals. The most effective organizations, however, prioritize their projects, based on prioritization factors that make sense for them, in order to ensure that they work on the right projects, at the right time, to meet organizational [.].

Meeting 56

Meeting Leadership Management 56

Strategy+Business

NOVEMBER 27, 2013

'CFOs tend to be overconfident in their abilities to predict what the stock market will do. Following their lead, their companies often invest more aggressively and acquire more debt as a result.

Marketing 53

Marketing Company 53

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Data

Seth Godin Blog

NOVEMBER 29, 2013

'Why on earth would a rational person give money to charity--particularly a charity that supports strangers? What do they get? A story. In fact, every time someone donates to a good cause, they''re buying a story, a story that''s worth more than the amount they donated. It might be the story of doing the right thing, or fitting in, or pleasing a friend or honoring a memory, but the story has value.

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Chad Barr

NOVEMBER 27, 2013

This week’s reflection point: Traveling very long distances can be draining and tiring. But arriving at your destination after hours of flying is also exhilarating with anticipation of what lies ahead. I spent this past week in Hong Kong with Alan Weiss, PhD , and a handful of wonderful colleagues from all over the world. Together this exceptional community spent 4 days in think tank sessions that overflowed with new and innovate ideas for our businesses and clients.

Exercises 40

Exercises Travel Culture Meeting 40

Strategy+Business

NOVEMBER 25, 2013

'There''s no question that 3D printing offers a new manufacturing model that is already changing the way certain items are made. But you should temper your expectations for large-scale change. Applying technology forecasting tools such as the experience curve and scale economies reveals that 3D printing isn''t poised to take the place of factory production anytime soon.

Tools 53

Tools Productivity 53

Seth Godin Blog

NOVEMBER 25, 2013

'"I thought you knew what you were doing.". One of the principles of being on the bus, in the class or in your seat is that you are along for the ride. The teacher/boss/driver knows what he''s doing, just shut up and sit still. Apparently, we have come to embrace this. It''s safer, and easier too. With this worldview, all blame clearly goes to the people in charge, and powerlessness is a seductive habit.

Policies 53

Policies Tools Industry Productivity 53

MishTalk

NOVEMBER 25, 2013

'US corporations like Google, Facebook, and Microsoft benefit from "safe harbor" treaties with the US that allow those companies exemption from European privacy rules. Then the NSA and FBI came along and forced those companies to put in "back doors" so that nothing is private. In the latest 100% believable accusation, EU accuses US of improperly trawling citizens’ online data.

Data 77

Data Transportation Operations Video 77

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How To

Martinka Consulting

NOVEMBER 25, 2013

'Things don’t always go “just right.” In fact, when starting a business it’s often trial under fire and learning from experience. Heck, even when you’re established there’s some of this. I came up with an idea for a new “consulting program.” The words spurted out of my mouth in front of a prospective client, he loved what I said and I therefore assumed, based on one bit of feedback, that I had the next greatest thing.

Consulting 40

Consulting Marketing How To 40

1 to 1

NOVEMBER 26, 2013

'There are numerous benefits for guiding (note: not forcing) customers to use self-service channels to resolve an issue they may be encountering or to find answers they''re seeking. Certainly one of the most popular reasons for ushering a customer to a self-service channel is cost - live call center support can cost between $6 to $12 per call while a web self-service interaction can cost a company less than 10 cents to support, according to Forrester Research.

Research 47

Research Company 47

Seth Godin Blog

NOVEMBER 23, 2013

'It''s a blend of two things. "I''d really like to help you," and, "If this isn''t for you, that''s okay, there are others it might be a better match for.". Generosity, not arrogance. Problem-solving, not desperation. Helpfulness, not selfishness.

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MishTalk

NOVEMBER 26, 2013

'Every month (on average), for about a year, there has been a startling discrepancy between employment as measured by the household survey and jobs as reported by the establishment survey. I believe the discrepancy is yet another Obamacare artifact. Jobs vs. Employment Discussion Before diving into the details, it is important to understand limits on data, and how the BLS measures jobs in the establishment survey vs. employment in the household survey.

Analysis 76

Analysis Survey Data Government 76

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Gina Abudi

NOVEMBER 26, 2013

'Consider what you should be doing the first month in your new role Ideally, new supervisors are afforded an opportunity to be onboarded into their new role in a more formal way within their companies. However, not every organization does onboarding and sometimes supervisors are dropped into a management role with limited or no support [.].

Leadership 43

Leadership Management Company 43

1 to 1

NOVEMBER 27, 2013

'Thanksgiving has always been a convoluted mess. Our predecessors plundered the Native American land, the occasion wasn''t recognized as an official holiday until 1863, and I''m not even certain as to why we specifically target turkeys for the main course. But one thing''s for sure--"thanks" and "giving" no longer go together like peanut butter and jelly.

Trends 45

Trends Course Strategy Strategy 45

Seth Godin Blog

NOVEMBER 28, 2013

'One person selfishly drops a piece of litter on the ground, the other selfishly picks it up. Everything we do is done because it''s better than not doing it. "Better" is the complicated term. Better might mean, "gives me physical pleasure right now," for some people, while better might mean, "the story I tell myself about the contribution I just made gives me joy and satisfaction.".

Culture 52

Culture Examples Marketing 52

MishTalk

NOVEMBER 24, 2013

'Greece''s "Meaningless" Debt The Debt-to-GDP ratio in Greece is now at 175% and rising. Recall Troika statements said anything over 120% was unsustainable. Yet each quarter debt and debt service ratios rise. Now, a new argument has arisen: Greece does not need debt relief because its maturities and payback time are large. Charles Wyplosz, a professor of economics at the Graduate Institute of International and Development Studies in Geneva, takes issue with that belief in a Bloomberg article The

Case Interview 76

Case Interview Report Policies Interviews 76

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

Methodologies

Strategy+Business

NOVEMBER 26, 2013

'Lewis P. Carbone, author of Clued In: How to Keep Customers Coming Back Again and Again , introduces an excerpt on how to eliminate negative cues from The Effortless Experience: Conquering the New Battleground for Customer Loyalty , by Matthew Dixon, Nick Toman, and Rick DeLisi.

How To 31

How To 31

1 to 1

NOVEMBER 25, 2013

'As a growing number of retailers are opening their doors on Thanksgiving, a handful are bucking the commercial trend and staying closed, respecting employees and their families and attracting positive word of mouth in the process. Nordstrom, Costco, Ross Stores, TJ Maxx, Marshall''s, Burlington Coat Factory stores, Sam''s Club, and BJ''s Wholesale are choosing not to encroach on America''s family centered holiday by remaining closed on Thursday.

Retail 41

Retail Trends Strategy Strategy 41

Seth Godin Blog

NOVEMBER 26, 2013

'In an organization built around perfection, you need to push people to say, "Bad news, I made a mistake." Only by surfacing mistakes can the organization stamp them out. In an organization built around exploration, on the other hand, people need to say, "Good news, I made a mistake." Only by seeking things that don''t work will the group end up exploring.

Groups 51

Groups 51

MishTalk

NOVEMBER 23, 2013

'Risk of Opting Out In response to Gambling On No Healthcare Insurance: Is it a Good Deal? Here''s the Math; Obamashock! Work More, Get Less! "Money Multiplier Man" replied. If you get a heart attack, you cannot wait until open enrollment. You need treatment now. And the hospital will send you a bill for $92,000. So if you are without insurance, you''re in big trouble.

Healthcare 76

Healthcare Insurance Insurance Government 76

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Case Study

Strategy+Business

NOVEMBER 24, 2013

'The Year Without Pants , Scott Berkun''s chronicle of his stint as a team leader at WordPress.com, offers insights into managing companies with distributed structures and a provocative glimpse of the future of work.

Company 31

Company Management 31

1 to 1

NOVEMBER 28, 2013

'The holiday season has officially started and brands are doing their utmost to attract customers to their stores--whether brick-and-mortar or online--to spread the cheer by spending their cash. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Sales 36

Sales Marketing 36

Seth Godin Blog

NOVEMBER 24, 2013

'A $75 bottle of wine tastes better than a $14 bottle of wine. Even if you switch the wines. The promise implied in the price actually changes the way we experience the product. Two things to keep in mind: a. Giant promises lead to poor experiences. When you strain credulity and then fail to deliver on the miracle, we won''t enjoy it, nor will we trust you again any time soon. b.

Productivity 51

Productivity 51

MishTalk

NOVEMBER 28, 2013

'The employment and pay situation in Spain is so bad that 33% struggle to pay their bills. More importantly, 25% would consider leaving the country for better opportunities. Via translation from La Vanguardia , please consider One in three Spaniards have no money after paying their bills. One in three Spanish claims to have no money left after paying the bills, according to a report on consumer payments.

Study 75

Study Survey Government Financial 75

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Strategy