August, 2014

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The Dreaded, “The Fee is Too High” Objection

David A Fields

'A question I was asked: My client responded to a proposal with, “This is too much money?” How should I respond? What would your suggestion be to this consultant? What has worked for you? Post your suggestion by using the ‘Leave a Comment’ box below. Agreements Closing Consultants Context Discussion Creating Value Fees Positioning Proposals Relationships adding value agreements benefits Connections Consultative selling context discussions decision maker Marketing positioning.

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4 Key Consulting Fit Interview Questions You Must Prepare For

Management Consulted

'During an interview, it is common to be asked “Tell me about yourself.” Even though you’re mentally prepared for the question to be asked, suddenly your heart starts racing, your mind goes blank, and you just plain forget how to talk like a normal human. In thousands of hours of interview preparation every year, we find similar themes with EVERY client: you love breaking your brain for the case interview, and assume that for the the fit interviews – being more predictabl

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Courage

Tom Spencer

'The hard part about pursuing a new idea is not the idea itself. There are thousands of good ideas shared every day online for free. Nor is it the risk of financial failure since it is easier than ever to pick yourself up, dust yourself off, and start again. The real risk that the trail blazers face is a social one. Humans are social animals, and charting a new course necessarily means forming new relationships and investing less time in existing ones.

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Making The Case for Excluding Jargon From Crisis Communication

Melissa Agnes

'Recently, Eric Chandler and I wrote a blog post called “Social Media Crisis” and Other Buzzwords that Need to Go. Buzzwords tend to lose their meaning due to overuse, therefore becoming less effective. Then we have jargon. Jargon (pronounced with my French accent), is defined as “special words or expressions that are used by a particular profession or group and are difficult for others to understand, i.e. legal jargon.” When I talk, train and write about crisis communications, I alw

Training 109
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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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Marketing a Service Business

Women in Consulting

'By: Kay Paumier. All professionals, from lawyers and dentists to accountants and therapists, have a similar marketing challenge if they are to grow their service business. They need to expand their pool of new business beyond direct referrals. In doing so they need to overcome several obstacles: • They don’t want to appear to be “selling.”. • They typically don’t “make news.”. • They often work with people on a personal and confidential level, making case studies and success stories

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How Much Should You Give Away for Free?

David A Fields

'A question I was asked: A potential client has asked for a sample of a job description. I don’t want to refuse, but I get paid to develop job descriptions. What should I do? What would your suggestion be to this consultant? What has worked for you? Post your suggestion by using the ‘Leave a Comment’ box below. Closing Consultants Context Discussion Creating Value Fees Positioning Proposals Relationships adding value agreements closing Marketing positioning.

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Lead by Asking

Strategy+Business

'Starbucks'' plan to pay its workers'' college tuition may signal a new era in how employers consider their employees.Sometimes the most obvious questions are the most crucial.

78
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Humility

Tom Spencer

'Subtitle: Get over yourself.Great business ideas are usually created byothers. Are you readyto receivethem? (Source: Flickr ). IFyou counsela young child (or grown adult) on the merits of humility, wewill not raise an eyebrow. Humility is anadmirablequality and hasan endearing appeal, much like a puppy dog or a baby in a bassinet.

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Teaching Crisis Communication: Embracing the Research to Practice Model

Melissa Agnes

'Post by Karen Freberg. I had a chance to be on Melissa’s podcast a few weeks ago to talk about some of the trends and challenges professors who are teaching crisis communications are facing today. Teaching a crisis class is not only an exciting opportunity for any professor to have (especially this one), it can be daunting to some as well. Why do I say this?

Research 104
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Improve Business with Technology!

Women in Consulting

'By: Renee Daggett. Technology can help increase productivity and provide convenience in running a business. Here are several technologies that you may find helpful. If you want to learn more, click each link to go directly to the associated website. Communication and Networking. Go To Meeting – Go To Meeting allows you to easily work with anyone, anywhere by providing web conferencing and online meeting tools.

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Obamacare Manufacturing Facts: 85% of Firms Raise Premiums, 91% Raise Deductibles, 74% Raise Out of Pocket Maximum, 15% Decrease Employment

MishTalk

'A special question on the impact of Obamacare on businesses in the August Philly Fed Manufacturing Survey shows the stunning failure of Obamacare. Here are the results in table form. I added the net results in red. click on chart for sharper image Net Percentage of Manufacturing Firms That. Category Net Percentage Decrease Employment 15.2 Increase Part-Time Workers 16.7 Increase Outsourcing 10.7 Increase prices 28.8 Raise Healthcare Premiums 85.3 Raise Healthcare Deductibles 91.2 Raise Out of P

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When to Use Graphics with Prospects

David A Fields

'A question I was asked: When should I use some sort of visual with a prospect? What would your suggestion be to this consultant? What has worked for you? Post your suggestion by using the ‘Leave a Comment’ box below. Agreements Consultants Context Discussion Creating Value Fees Positioning Proposals adding value agreements benefits Consultative selling positioning.

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How Engineering Principles Can Improve Healthcare

Strategy+Business

'As demand for ambulatory care grows, providers can unlock access using existing resources. But they''ll need to redesign the way they operate--by putting the patient in the middle.

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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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Tolerance

Tom Spencer

'Independence of thought, acceptance of difference. “Tolerance implies no lack of commitment to one’s own beliefs. Rather it condemns the oppression or persecution of others.” ~ John F. Kennedy. “In the practice of tolerance, one’s enemy is the best teacher.” ~ Dalai Lama. “Religion is like a pair of shoes … Find one that fits for you, but don’t make me wear your shoes.” ~ George Carlin. “Resolve to be tender with the young, compa

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Determining Influence: Don’t Rely Solely on Number of Followers

Melissa Agnes

'When asked how they determine whether or not a negative comment or post is worth paying attention to (in other words, can it potentially escalate into a crisis), most organizations will respond “we look at the influence of the individual or company responsible for the post” But what does this really mean? In most cases, it means they look to see how many followers, fans and the klout score of the person or organization responsible.

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Marketing a Service Business part 2

Women in Consulting

'By: Kay Paumier. In my previous post, I outlined some ways service businesses could market themselves online. Here are some ways to get the attention of mainstream media: Track media activity. One of the best ways to get publicity in mainstream media is to track what the reporters are working on and what they need…and give it to them. Fortunately, that is easy with HARO ( Help a Reporter Out ).

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Meet "McCashier" Your $15.00 Per Hour McDonald's Worker Replacement

MishTalk

'Sure. You can make $15 an hour at McDonald''s, at least in Seattle. You just have to perform better than this machine. But if you are not more cost effective that that machine, then not only do you not make $15, you do not have a job at all. That machine is the not so distant replacement for cashiers demanding more and more pay. A Reddit comment says the cashiers at this McDonald''s were replaced by machines.

Meeting 78
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TOOLS and METHODOLOGIES for developing DECISION SUPPORT PACKAGES

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

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Minnows vs. Whales

David A Fields

'A question I was asked: I heard you mention something about having a mixture of minnows and whales as clients. Can you explain more? What is the ideal mix of different types of clients? What would your suggestion be to this consultant? What has worked for you? Post your suggestion by using the ‘Leave a Comment’ box below. Consultants Context Discussion Creating Value Fees Positioning Proposals Relationships adding value agreements Consultative selling consulting fees Marketing posit

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Organization Design Lessons from the Supply Chain

Kates Kesler

'What do General Motors Mary Barra, Appless Tim Cook and Intel Corps Brian Krzanich have in common? All are high profile examples of a current trend to elevate leaders with substantial supply chain experience to the CEOs office. Boards are beginning to realize that successful supply chain leaders have a critical competency that CEOs need: the proven ability to navigate the complexities of diverse but interdependent functions with competing priorities.

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Boldness

Tom Spencer

'“All courses of action are risky, so prudence is not in avoiding danger (it’s impossible), but calculating risk and acting decisively. Make mistakes of ambition and not mistakes of sloth. Develop the strength to do bold things, not the strength to suffer.” ~ Niccolò Machiavelli.

Course 89
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Fear of Confrontation in a Crisis is Not a Reason to “Go Dark” on Social Media

Melissa Agnes

'It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. This article by Gerard Braud was brought to my attention on Twitter and I was left speechless as I read it. It surprised me because I’ve seen other articles of his that provided sound advice. This article, in my opinion, did the opposite and I wanted to respectfully address why here today.

Media 100
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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c

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The New Supercompetitors

Strategy+Business

'Companies that recognize the power of their capabilities system can shape how their entire industries evolve. The supercompetitors are a new kind of market leader, gaining competitive advantage through the things they do better than anyone else. Amid the fierce competition and turbulence of many industries today, these companies have found a way to maintain some control over their future.

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German Economy Contracts, France Stagnates, Italy in Recession; Time for a Rethink

MishTalk

'The recovery in Europe, not that there was ever much of one, is now over. As expected in this corner, Germany Contracts and France Stagnates in Second Quarter. The data from the currency bloc’s two largest economies came as the embattled French government said the disappointing growth meant it would miss its budget deficit this year and halved its gross domestic product forecast for 2014.

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Is a Confidentiality Agreement a Sign of Bad Faith?

David A Fields

'A question I was asked: What does it mean when a client asks you to sign a confidentiality agreement before you even meet? What would your suggestion be to this consultant? What has worked for you? Post your suggestion by using the ‘Leave a Comment’ box below. Agreements Consultants Context Discussion Creating Value Fees Positioning Proposals Relationships adding value agreements benefits Consultative selling consulting fees positioning.

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Double Your Training Take Aways

Leadership Planning with Liz Weber CMC

I, of course, love leadership training. However, I find it even more valuable when there's an easy way to double your training take aways without additional cost. At the conclusion of a leadership training project with a client recently, one of the senior managers said, "In order to keep this learning going, I'm going to pull my notes once a quarter just to see what else I should be working on.

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The Art of Remote Collaboration: How to Successfully Whiteboard with Remote Teams

Just because we're working with a distributed team doesn't mean we have to abandon time-tested tools and methods like whiteboarding. Digital look-alikes often cramp creativity and all but eliminate the humanity of shared interactions. Hardware solutions are also limiting and, of course, expensive and immobile. In an increasingly digital and remote-first world, it’s important for us to select tools and processes that allow us to mitigate if not eliminate the above problems.