So, you’ve built a new capability, but no one uses it! What gives?
Kates Kesler
JANUARY 18, 2022
She had hired top talent, built assets, and delivered high quality demonstration projects. They do all the right things: create a strategy, announce a leader, build and buy the talent needed, research and implement best practices, purchase new technology, and roll-out training. But a year later they have little to show for it.
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