Harvard Business

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. But I was an “old-school” hotel guy and had never used Airbnb. Sounded good.

Industry 53

Industry Hotels Emotional Intelligence Meeting 53

Management Consulted

FEBRUARY 5, 2017

The culture is really crisp with very intelligent people around; in fact, some of the “best” longest-standing McKinseyites in the world are in NYC and McKinsey has significant support staff in the office as well. The NYC office offers a great place to start a career; there is a great training system and great working environment.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Harvard Business

JUNE 13, 2016

As we move from one hotel chain to another and order the same Starbucks drink in London that we do in Shanghai or Tokyo, it can feel like just another business trip as opposed to a personally meaningful cross-cultural adventure. Managing Across Cultures. What Leadership Looks Like in Different Cultures. Pamela Hinds.

Travel 28

Travel Culture Hotels Meeting 28

Harvard Business

SEPTEMBER 1, 2016

Oberoi, founder of the Oberoi Group, a leading luxury-hotel company. At any Oberoi hotel, employees on the front line are individually responsible for directly creating value for the customer—and are empowered to do so both administratively and financially. One of the great front-line obsessives of all time was M.S.

Company 37

Company Hotels Emotional Intelligence Healthcare 37

Harvard Business

FEBRUARY 1, 2017

Innovative companies have innovative cultures. Think of Google, or of how GE has sustained an innovation culture that goes back to its founding father, Thomas Edison. As mysterious as it can sound, creating a culture of innovation isn’t rocket science. Develop Talent to Develop the Culture.

Culture 28

Culture Talent Industry Financial 28

Women in Consulting

FEBRUARY 27, 2014

For example, communicating in Spanish not only reaches those who do not speak English, but also ingratiates your company culturally. For example, a prestigious hotel “on Jones St. With 40 million+ Latinos in the US and 500 million in Latin America, savvy companies would be remiss not to focus on these huge nearby markets.

Marketing 78

Marketing Advertising Software Hotels 78

Harvard Business

SEPTEMBER 20, 2018

While we all want to find a level of meaning and purpose in our work, often, some fraction of our time has to be spent doing tasks that have no intrinsic meaning and serve no deeper purpose than helping to keep the workplace trains running. Why Great Employees Leave “Great Cultures” Melissa Daimler. Whitney Johnson.

Management 43

Management How To Telecommunications Hotels 43

Rick Conlow

NOVEMBER 9, 2022

He treated people right (communication, training, recognition, incentives) and he formed a culturally diverse team. In on other example, Martha manages a call center for a large hotel chain. She trained her supervisors in call mechanics, customer retention, employee relations and coaching skills. Step up when needed.

Training 107

Training Training eBook Leadership 107

Harvard Business

MAY 21, 2018

What followed, as covered in the media, has been a serious wave of changes: Top executives at the firm resigned or are on their way ou t, and bias training and other remedies are being introduced. The survey reached the hands of the company’s CEO.

Culture 53

Culture Hotels Study Research 53

Rick Conlow

MAY 20, 2021

He treated people right (communication, training, recognition, incentives etc.) and he formed a culturally diverse team. In on other example, Martha manages a call center for a large hotel chain. Her supervisors are well trained in call mechanics, customer retention, employee relations, and coaching skills. Do a good job.

eBook 104

eBook Leadership Training Training 104

Harvard Business

NOVEMBER 15, 2017

But this is also happening across the economy, with women in tech and law, saleswomen (particularly in retail), waitresses, hotel maids, and many others. Male-dominated management teams have been found to tolerate, sanction, or even expect sexualized treatment of workers, which can lead to a culture of complicity.

Training 28

Training Training System Report 28

Women in Consulting

DECEMBER 25, 2017

Build a strong sense of community; make every employee feel like they belong; your company culture should be based on an open-door policy; ensure that all of your employees’ questions are addressed. Poor training. He had to train other workers, write reports, and attend meetings when wasn’t on the production line.

How To 90

How To Training Training Automotive 90

Tom Spencer

FEBRUARY 3, 2018

When you first start consulting, it can seem like a sort of corporate utopia: interesting work, a new client every few months, access to leaders of industry, great colleagues, endless career development and training, generous dinner budgets, extensive travel, nice hotels, international travel.

Consulting 74

Consulting Travel Case Interview Hotels 74

Harvard Business

JUNE 22, 2017

Leaders commonly try to influence their company culture with a lofty statement of purpose. And best of all, when a company brings true stories to light, the culture becomes one of paying attention. One simple way around this is to highlight specific stories that illustrate the values leaders want to emphasize.

Transportation 40

Transportation Hotels Culture Video 40

Harvard Business

JANUARY 18, 2018

The industry’s high turnover rate — 70% annually — can also contribute to this culture, as targets of harassment are likely to leave before making any complaints. Second, restaurant culture still praises the customer as “always right.” In addition, because restaurant employees in the U.S.

Industry 28

Industry Policies Report Training 28

Management Consulted

NOVEMBER 2, 2015

” That being said, KPMG is a very good brand and the firm offers incredible training and project work, providing you with great exposure to many of the biggest and most influential businesses in the world. Richard Solomons – Chief Executive of InterContinental Hotels Group. KPMG CONSULTING CULTURE. KPMG CONSULTING LINKS.

Interviews 100

Interviews Culture Consulting Case Interview 100