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Simplifying CX Design: How Leading Enterprise Tech Firms Overcome Complex Challenges

1 to 1

This article is published through a partnership with the European CX Organisation (ECXO). View the original and learn more about the ECXO. Seamless customer experiences and clear interfaces are two key elements leveraged by successful tech enterprise to generate adoption, with design being the key to overcoming solution complexity.

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Upgrade your Legacy System without Disrupting your Project-based Organization

Progressus

Management must commit to articulating its strategy with IT, and IT leaders must ensure that the resulting architecture can meet the evolving needs of the business. The provider’s commitment to your project and understanding of your goals (and relevant experience in meeting them) can be a make-or-break issue.

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What is Project Accounting?

Progressus

Introducing Microsoft Dynamics 365 Business Central + Progressus A Total Solution for Project-Centric Organizations Microsoft Dynamics 365 Business Central is a comprehensive, cloud-based ERP solution for small to midsized businesses, connecting sales, service, finance, and operations to work smarter, adapt faster, and perform better.

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Your Sales Training Is Probably Lackluster. Here’s How to Fix It

Harvard Business

Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. As alarming as those numbers are, they shouldn’t come as a surprise if you consider how sales training is usually conducted. They don’t need to know how to do those jobs.

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The End-of-Quarter Sales Rush Costs Companies Money

Harvard Business

Ask any organization what’s happening in the sales department on the last few days of the month and the entire last week of any fiscal quarter. Sales teams are closing deals, at all costs. million sales transactions from the anonymized data of 151 U.S. But sales managers also have to take some blame.

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Elevate Employee Engagement: 5 Critical Leadership Skills

Rick Conlow

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Leaders today need to ask more questions, listen better, hold better and purposeful meetings, and engage their employees more. 1 Employee Engagement: It is about your team; it is not about you.

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When You Agree to a Networking Meeting But Don’t Know What You’re Going to Talk About

Harvard Business

For some networking meetings, the agenda is obvious: Your companies are considering doing business together, or you’re looking for a job and this person might help you get one. But many professionals find themselves in networking meetings where the goals are murkier.

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