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Achieving Startup Success via Product-Market Fit

Tom Spencer

For example, Southwest Airlines competes directly with Delta and American Airlines, but also competes with car travel because of its unique business model. Thus, Southwest must keep an eye on both the airline industry as well as automobile transportation. Another hidden substitute is for the customer to do nothing at all.

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How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. People can even book flights through voice-enabled Google Search. Adopting AI. Sponsored by SAS.

Travel 33
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Venezuela Strengthens Currency Controls in Impossible Mission to Stop Capital Flight; Airlines Collapse; End of the Line

MishTalk

In an effort to get money out of Venezuela, airline ticket sales had been booked solid for months. One airline cancelled all flights. The exchange rate for foreign travelers was just set to is 11.36 Please consider Venezuela Bonds Plunge After Bolivar Weakened for Travel. Bolivars to the dollar. No one wants them.

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To Change Your Strategy, First Change How You Think

Harvard Business

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

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The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Delta Airlines employees never seem to be happy. Research shows us that the top service companies have higher sales growth and profits over time. A superior customer experience is rare. As a result, I live the best and worst customer experience’s companies have to offer. He acted more tired than I was.

Survey 98
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The Price is Right: Decoding the Art of Product Pricing

Tom Spencer

From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy. Pricing strategy is not one-size-fits-all. As a result, companies would be able to consistently maximize profits.

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Russia Ponders Russian Airspace No-Fly Zone for EU Commercial and Passenger Jets

MishTalk

The sanctions retaliation game took another big leap forward today with the EU in the spotlight: Moscow May Force European Airlines to Fly Around Russia. At the height of the Cold War, most Western airlines were barred from flying through Russian airspace to Asian cities, and instead had to operate via the Gulf or the U.S.