Harvard Business

MARCH 3, 2017

American Airlines and United Airlines recently joined Delta in offering passengers a lower-priced option to fly: basic economy. At first blush, it’s difficult to see how a further degradation of airline service can enhance profits and attract customers. Want to save a couple of bucks on your next flight?

Airlines 28

Airlines Travel Fashion Productivity 28

Harvard Business

MAY 17, 2017

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

Airlines 51

Airlines Strategy Strategy Strategy& 51

Tom Spencer

MARCH 24, 2018

A fine example of a company that passed through the five stages of decline to ultimately collapse was the one popularly known as “the king of good times” – Kingfisher Airlines. Kingfisher Airlines, once known for its best in class service, on board meals, and staff courtesy fell from grace due to excessive arrogance.

Airlines 101

Airlines Capgemini Industry Groups 101

Harvard Business

NOVEMBER 17, 2016

Warren Buffett got burned with an airline investment in the 1990s. airlines, taking a 4.16% stake in American Airlines, smaller stakes in United and Delta, and an undisclosed stake in Southwest Airlines. airlines had one thing in common: their largest investors. billion in the four largest U.S.

Airlines 28

Airlines Industry Travel Marketing 28

Harvard Business

JUNE 14, 2021

Frequent flyer miles can incentivize passengers not to use some high-cost services.

Airlines 51

Airlines Travel Strategy Strategy 51

Strategy+Business

FEBRUARY 9, 2016

Why we shouldn't expect the price of air travel to fall just because jet fuel is cheaper.

Airlines 28

Airlines Travel 28

Rick Conlow

MARCH 22, 2023

I travel often. Delta Airlines employees never seem to be happy. A superior customer experience is rare. As a result, I live the best and worst customer experience’s companies have to offer. The poor examples outnumber the good. For example, recently I was going from Minneapolis to NYC. He acted more tired than I was.

Survey 98

Survey Training Training Bain 98

MishTalk

OCTOBER 17, 2014

Those are common sense questions that airlines may have asked themselves. But airlines do not initiate travel bans in this over-regulated society. I read a comment that airlines are being greedy. Airlines are not in position to ban flights from specific countries for medical reasons. Neither do airports.

Marketing 66

Marketing Airlines Travel Government 66

MishTalk

AUGUST 27, 2014

Delta Air Lines, American Airlines, and Lufthansa cut the number of flights. billion in airline-ticket revenue because of strict currency controls, carriers have slashed service to Venezuela by half since January, adding another layer of frustration to daily life here. Every day, the cost of a plane ticket out of Venezuela goes up.

Airlines 77

Airlines Travel Government Study 77

Melissa Agnes

SEPTEMBER 26, 2014

However, through my travels, I never got around to publishing a #CrisisRoundup last week so, here is my roundup from the past two weeks. Upcoming Webinar: Crisis Response Strategies for In-House Counsel. TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus. How about you? From The Crisis Intelligence Blog.

Airlines 79

Airlines Media Healthcare Resources 79

MishTalk

AUGUST 5, 2014

The sanctions retaliation game took another big leap forward today with the EU in the spotlight: Moscow May Force European Airlines to Fly Around Russia. At the height of the Cold War, most Western airlines were barred from flying through Russian airspace to Asian cities, and instead had to operate via the Gulf or the U.S.

Airlines 76

Airlines Tourism Transportation Operations 76

Harvard Business

JULY 27, 2017

To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough. Insight Center. Think about Airbnb.

Strategy 32

Strategy Strategy Strategy& Metrics 32

Consultant Ninja

MARCH 8, 2009

Typical of its down-to-earth management ethos, NetApp early on ditched a travel policy a dozen ­pages long in favor of this maxim: "We are a frugal company. I am a strategy consultant at. Sunday, March 8, 2009. Future Histories. But dont show up dog-tired to save a few bucks. Use your common sense." Older Post.

Oliver Wyman 100

Oliver Wyman Consulting Management Airlines 100

Consultant Ninja

SEPTEMBER 30, 2009

You HAVE to do a classic consultant ninja analysis of this report, published by the US Travel Association! I am a strategy consultant at. I am a strategy consultant at. Nobody could do one better, I am SURE. October 12, 2009 at 9:08 AM. Are you more of an excel guru then? :). April 20, 2010 at 11:30 AM. Post a Comment.

Oliver Wyman 100

Oliver Wyman Consulting Management Airlines 100

CaseInterview.com

NOVEMBER 26, 2019

For example, I am writing this post from the airport where Alaska Airlines (the only major airline with a hub in Seattle) had a computer system outage. as do all the customer service employees at Alaska who are having to apologize to thousands of travelers. This was the topic of an Apex Alliance monthly conference call.

Case Interview 40

Case Interview How To Airlines System 40

CaseInterview.com

JUNE 11, 2019

Example 1: Company A faces profitability issues, please come up with strategies. . Then we'd go to the travel department, book our airline tickets, and go get the data (at the client site, visiting our client's client to interview them, etc.). Like in these examples. Minto Method: Hypothesis 1 - Profitability can be increased.

Case Interview 49

Case Interview McKinsey Interviews Airlines 49

Management Consulted

JULY 15, 2015

This group has a startling 300 companies in its portfolio in sectors ranging from travel, telecommunications, health, financial services, leisure, music, space travel, and renewable energy. The group’s travel-related operations, led by 51%-owned Virgin Atlantic Airways, are among its largest cash generators.

Groups 100

Groups Culture Interviews Travel 100

Consultant Ninja

JULY 7, 2009

I remember in my undergrad days reading in the school paper about these students who spent their summer traveling all over the US protesting various causes. I am a strategy consultant at. In Rich countries (US, UK, Italy, France), I support the government. Older Post. Subscribe to: Post Comments (Atom). Tuesday, July 7, 2009.

Oliver Wyman 100

Oliver Wyman Consulting Management Airlines 100

MishTalk

JULY 17, 2014

My guess still remains that the Ukrainians (unwittingly) repeated their Siberian Airlines stunt from 2001. Missile Claims Deepen Escalation Fears Please consider Missile Claims Deepen Escalation Fears Little is yet known about who targeted Malaysian airlines jet MH17. Questions Du Jour Is Anyone Telling The Truth? If so, why?

System 74

System Airlines Transportation Media 74

MishTalk

OCTOBER 15, 2014

New shortcomings emerged Wednesday in the nation’s response to the Ebola virus after it was revealed that a second nurse was infected with Ebola at a hospital here and that she had traveled on a commercial flight the day before she showed symptoms of the disease. While in Ohio, she also reportedly travelled from Cleveland to Akron.

Travel 76

Travel Report Fashion Airlines 76

1 to 1

MARCH 21, 2023

Delta Airlines CEO Ed Bastian’s announcement that in-flight wi-fi would be free for loyalty members went over with flying colors, drawing hoots and rousing applause. airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We We define our business as an experience business.

Report 26

Report Healthcare Airlines Trends 26

Harvard Business

JUNE 24, 2016

” As a result, the producers of Hamilton are scrambling to find the right pricing strategy to handle demand. Take a cue from other sellers of perishable products with fixed capacities — industries such as airlines, hotels, and car rentals — and employ dynamic pricing.

Airlines 33

Airlines Hotels Sports Advertising 33

Harvard Business

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? ” The latter is a list of actions interspersed with a sprinkling of desired results, all utterly useless in terms of strategy.

Case Interview 53

Case Interview Groups Small Business Examples 53

Harvard Business

JULY 19, 2017

Another interesting example of small, high precision data being used to make big gains with AI can be found in the airline industry. In 2015, Boeing launched the Aerospace Data Analytics Lab in partnership with Carnegie Mellon University to develop AI technology for airlines. Crossing the Digital Divide. Sponsored by DXC Technology.

Data 28

Data Productivity Airlines B2C 28

Harvard Business

JUNE 28, 2016

No strategy is static. Need travel information or services? For example, Expedia’s publicly described APIs (Expedia Affiliate Network) enable data integration across numerous partners that include almost all competing airline companies, thousands of hotels, resorts, rental car companies, and payment service providers.

Construction 34

Construction Airlines Data Travel 34

Harvard Business

JUNE 12, 2018

Sponsored by Accenture Strategy. The clearest example of this pattern is in airlines, where Star Alliance, Oneworld, and SkyTeam compete against each other as groups of allied firms. For this reason, the airline alliances have been careful to request antitrust immunity before cooperating on pricing. Insight Center.

Company 28

Company Airlines Industry Automotive 28

Harvard Business

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. That’s why it’s imperative to ensure your strategy deeply resonates with your organizational culture. “The romance of travel is near and dear to everyone’s heart. .

Energy 28

Energy Airlines Culture Retail 28

Consultant Ninja

JUNE 13, 2009

The travel, the uncertainty about work, the lack of control over your career, the sacrifice of your personal life, the eating out 4 days a week on an expense account, the distance from actually seeing something done, the relentless pressure to get promoted or be fired. I am a strategy consultant at. Older Post.

Consulting 100

Consulting Management Oliver Wyman Airlines 100

Management Consulted

OCTOBER 3, 2012

For instance, we examined predatory pricing in the airline industry and illegal product tying by Apple, Microsoft, and AT&T. New ideas and strategies while working on the projects, finding different ways of doing things more effectively; I started feeling enthralled.

Consulting 204

Consulting Case Interview Interviews Engineering 204

The Crazy Lives of Consultants

DECEMBER 18, 2012

marketing strategy, supply chain), industry, and file. Check out Flevy.com ( [link] ) for documents that can be leveraged. In fact, Flevy is a marketplace. for consulting-type business documents. Its organized by business. function (e.g. And, of course, any documents purchased are expensed back to the. Oh, and dont forget.

Hotels 44

Hotels Consulting Airlines Policies 44

Harvard Business

MAY 9, 2016

” In the airline industry, innovators have also redefined the brand roles. The relationship is perhaps one reason Virgin customers are so upset by the sale of the airline. As one Virgin fan said , “I think of Alaska [Airlines] as more of a friendly aunt.” Think about the value and benefits of your product.

Airlines 28

Airlines Industry Operations Sales 28

Seth Godin Blog

JANUARY 18, 2015

What if you had a big blue phone on your desk, and whenever you needed to, you could pick it up and instantly be connected with a smart and caring tech support expert (from your internet provider, your web host, the airline you use the most.)? For many companies, the ''please go away'' strategy is more expensive than that.'

Airlines 20

Airlines Conference Travel Banking 20

The Crazy Lives of Consultants

MARCH 25, 2013

I helped Dick build a strategy and RoI model showing that outsourcing the whole shebang was the sensible thing to do. He figured the immediate savings would make him look like a god so he could parlay his own way out of there and into a cushier office with a bigger budget. In the end, I did exactly what I was told.

Consulting 50

Consulting Hotels ROI Airlines 50

MishTalk

FEBRUARY 21, 2014

Mission Impossible to Stop Capital Flight On January 23, in Venezuela Strengthens Currency Controls in Impossible Mission to Stop Capital Flight; Airlines Collapse; End of the Line I commented. The exchange rate for foreign travelers was just set to 11.36 On the currency side, the official exchange rate is 6.3 Bolivars to the dollar.

Government 75

Government Media Energy Airlines 75

MishTalk

OCTOBER 30, 2013

Foreign government networks”, “airlines”, “energy companies” – like Petrobras - and “financial organisations.”. No one is supposed to see what travels through it. Visit [link] to learn more about wealth management and capital preservation strategies of Sitka Pacific.' A few pages ahead, the document lists the results obtained.

Training 71

Training Training Financial Data 71

Harvard Business

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. No strategy is static. Insight Center. Sponsored by Accenture.

Real Estate 28

Real Estate Talent System Tools 28

The Crazy Lives of Consultants

APRIL 8, 2013

I was lucky enough to be part of a multi-disciplinary strategy project, including servers, applications, organizational realignment, and even human resources advice. Its much easier to pick up a real estate agent at the hotel bar than try to convince the much-hounded hotties of IT they should bed down with you!

Hotels 50

Hotels Consulting Real Estate Airlines 50