1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Both historical and predictive insight can enhance a company’s ability to create productive, engaged workers.

Strategy 26

Strategy Strategy Strategy& Talent 26

1 to 1

DECEMBER 13, 2021

In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. Step #6: Measure your success with customer-focused metrics This final step is more like the beginning of your long-term CX strategy. How will you report on successes and ongoing challenges?

Metrics 26

Metrics Tools Case Interview Strategy 26

Harvard Business

JUNE 30, 2017

This is a particularly acute issue at the entry level, where employers have come to accept that high levels of attrition and low levels of productivity and quality are normal. The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.

Training 31

Training Training ROI Metrics 31

Harvard Business

SEPTEMBER 24, 2018

The experiment succeeded: Teams temporarily stationed there worked better and faster than colleagues elsewhere, and they reported greater satisfaction and engagement (along with bouts of depression upon returning to the office). But our research and reporting show this isn’t the case. Some companies are aggressively testing both.

Company 30

Company Case Interview ROI Engineering 30

Harvard Business

OCTOBER 3, 2018

There are findings that point to positive gains in both cost savings and productivity measures, while other studies, including the recent report from the National Bureau of Economic Research, find that programs can make for good recruitment tools but won’t do much to lower costs or improve health.

How To 30

How To Metrics ROI Groups 30

Harvard Business

JUNE 23, 2016

Even most disheartening, however, is that the focus of these efforts seems to be on the production process—meaning the mechanical aspects of publishing text and image online— rather than helping journalists originate, report, and develop stories. Managing for Metrics Rather than Mission.

Data 29

Data Journal Media Video 29

Harvard Business

JULY 25, 2016

Yet IBM’s C-Suite Study reports that nearly half of CMOs believe they are not prepared to manage the challenges of social media. Also consider your industry, the recent performance of the brand, and the current traditional marketing promotions for the product and its competitors. Laura Schneider for HBR.

Media 28

Media Strategy Strategy Strategy& 28

Harvard Business

JULY 12, 2018

As a startup founder, I’m constantly struggling to recruit top talent without breaking the bank. How do you recruit a developer making well into six figures, or an experienced salesperson with four kids in private school? A caveat here: Make sure incentives align with metrics over which the employee has control.

Strategy 31

Strategy Strategy Strategy& Recruiting 31

Harvard Business

OCTOBER 21, 2016

McKinsey reports that the value at stake from sustainability concerns can be as a high as 70% of earnings before interest, taxes, depreciation, and amortization. In the largest study on climate change data and corporations, 8,000 supplier companies (that sell to 75 multinationals) reported on their level of climate risk.

Study 28

Study Efficiency Productivity Operations 28

Harvard Business

APRIL 20, 2016

You’re competing against platforms like Uber in transportation, Google in automotive, Airbnb in hospitality, LinkedIn in recruiting, Netflix in television, and the list goes on. That doesn’t mean that you should stop delivering your current products or services. What role could software play in that equation?

Software 28

Software Company Intellectual Property Airlines 28

CaseInterview.com

FEBRUARY 7, 2019

According to its diversity reporting , the workforce is 36.8% Most reported diversity factors have been on a positive trend since 2016. Many former personnel report strong exit opportunities and limited internal growth, leading to a higher turnover. KPMG has made work-life balance a leading attraction in its recruitment efforts.

Oliver Wyman 81

Oliver Wyman Boston Consulting Group Consulting Bain 81

Harvard Business

OCTOBER 1, 2018

See More Videos > See More Videos > Blockchain’s properties — transparency, immutability, and security — make it reliable and trustworthy for applications such as supply chain management, smart contracts, financial reporting, the Internet of Things, the management of private (e.g., Ending Marketing Fraud and Spam.

Marketing 31

Marketing Advertising Media Video 31

Harvard Business

SEPTEMBER 2, 2016

When Faye Patzner first joined CUNA Mutual Group, which provides financial products and services to credit unions, she worked in the company’s legal department. Earlier in his career, he was the director of marketing at a “very hierarchical” organization with a “prickly” CEO, to whom his manager reported.

Case Study 36

Case Study Case Studies Meeting Management 36