David A Fields
FEBRUARY 24, 2016
We’ve all heard about client delight. Perhaps we’ve experienced it ourselves from time to time, and we’d like to think we deliver it to our clients. But do we? Consistently? Fortunately, with clients (and toddlers!) small gestures make a big difference. Delivering excellent results, which I assume you do already, creates satisfied clients, but not delighted ones.
Management Consulted
FEBRUARY 28, 2016
Today we highlight tremendous business analyst and post-consulting leadership jobs at Chick-Fil-A. Chick-Fil-A, is the Georgia-based privately held and family owned company credited with pioneering the establishment of restaurants in shopping malls. Since its inception, this company – with over 1,850 locations in 41 states and Washington, D.C. – has grown to be the largest quick-service chicken restaurant in the United States based on domestic annual sales.
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The Clever Consultant
FEBRUARY 21, 2016
All the self-help and productivity books in the world can’t help you get more accomplished if you don’t get your mind in a good place first. In the video above, Heidi Grant Halvorson (Columbia University) contrasts the difference between what she calls the “Be Good” and “Get Better” mindsets and what you can do to.
Melissa Agnes
FEBRUARY 16, 2016
Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. So if this is the case, how can you ensure effective and successful communication with your stakeholders in a crisis?
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Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.
Strategy+Business
FEBRUARY 14, 2016
Companies can gain a competitive advantage when they focus on changing a few important behaviors, enlist informal leaders, and tap into the powerful force of employees' emotions.
Management Consulting Connection brings together the best content for management consulting professionals from the widest variety of industry thought leaders.
David A Fields
FEBRUARY 17, 2016
I just hung up from a phone call that resulted in a closed deal. One of those situations where the client and consultant were gushing to each other, “I can’t wait to start working with you!” That’s the best, right? Actually, it’s not only the best, it’s a requirement. To get a signed deal your client has to feel some passion about working with you. The following five “secrets” will ensure your proposals provoke the necessary fervor. 5 Proposal Secrets that Excite Prospective Clients I can’t prom
Management Consulted
FEBRUARY 21, 2016
To the uninitiated, the case interview can be more than a little bit terrifying. The main point of the case interview is to provide you with an opportunity to show the interviewer the great job you’d do if they hired you today and set you straight to work. Here at Management Consulted, we have thousands of hours of experience in this area because we were established and run by MBB consultants, AND we do 1000s of case interviews a year.
Chad Barr
FEBRUARY 24, 2016
This week’s reflection point: A client of mine used to be a prolific publisher of great content, which she shared through a variety of media platforms with her audience. Probably due to a significant increase in her business she stopped sending out her newsletters. I got a call from another client who was concerned that something has happened to the client who had stopped sending out the newsletters.
Melissa Agnes
FEBRUARY 23, 2016
I often get asked “what makes a good crisis manager?” or “how do I know if I’d be good at this profession?” And while there are some specific skills and education required to be strong in this profession, being a crisis manager is unique in the sense that, unlike some other professions, it requires having a natural aptitude for the work that we do in this field.
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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Strategy+Business
FEBRUARY 3, 2016
Companies with a record of sustained success may seem very different from one another, but they all have a common focus: using their distinctive capabilities to close the gap between strategy and execution. Our study of 14 such enterprises -- including Apple, Danaher, Frito-Lay, Haier, IKEA, Lego, Natura, Qualcomm, and Starbucks -- found that they all rely on five acts, which are contrary to conventional business practice.
Tom Spencer
FEBRUARY 21, 2016
This past week there has been fear circulating among founders and private investors who hold stock in certain early stage startups that have achieved sky-high valuations. Why the fear? The startups in question are privately held, meaning that the founders and early stage investors own shares in the companies, but shares have not yet been offered for sale to members of the public.
David A Fields
FEBRUARY 10, 2016
Want to know what consulting clients really want when they’re looking for a consultant, and how they perceive you? I get a regular taste of this by interviewing consultants for my corporate clients. But for a total immersion into your clients’ world, live through the hiring process. That’s what I’ve been doing for the past month, as I once again try to find the perfect person to add to the staff of my little group.
Management Consulted
FEBRUARY 7, 2016
TOWERS WATSON CONSULTING. Today’s expose highlights the world’s largest employee-benefits consulting firm. Towers Watson Consulting specializes in HR consulting of all kinds, and risk management consulting in particular, while also counting actuarial and investment consulting practices under its umbrella. While this may be a fairly new firm, it boasts a storied history all the same.
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Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.
Chad Barr
FEBRUARY 17, 2016
This week’s refection point: The amount of fraud that takes place on the web is mindboggling. Here are a few examples: Receiving phishing emails from various financial institutions that look authentic and lure the recipient to click and enter their confidential information, only to find out that their identity has been compromised or stolen. Spam emails that promise amazing investment opportunities that guarantee your future wealth or the opposite, the ones looking to place their inheritance of
Kates Kesler
FEBRUARY 8, 2016
The economic recovery of 2010-2015 has triggered a number of high-profile mergers, but even more break-ups and spin-offs among large global companies, particularly those based in the US. Between 2012 and 2014 alone, Kraft, Royal Dutch Philips, Hewlett Packard, Ingersoll Rand, ConocoPhillips, Darden, and E-Bay agreed to split off substantial portions of their business in response to a groundswell of hostility toward underperforming diversified companies.
Women in Consulting
FEBRUARY 8, 2016
By: Kay Paumier. Two of WIC’s finest have been named Women of Influence by the “Silicon Valley Business Journal” – Congratulations to Deb Siegle and Jenn LeBlanc ! Deb Siegle. Deb, WIC’s president, was honored partially because of her work with WIC. Before becoming president, Deb had been VP of Membership for two years, Strategic Audiences Director (Leaders’ Network) for seven years, and member satisfaction chair for two years.
Tom Spencer
FEBRUARY 14, 2016
(Source: Flickr ). Consulting is an appealing career choice for many graduates. Consultants have the potential to travel with work, network with Fortune 500 executives, earn six figure salaries, develop high-level transferable business skills, and benefit from lucrative exit opportunities. What’s not to like? Well, for all its benefits, the life of a consultant is not necessarily a bed of roses.
This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.
David A Fields
FEBRUARY 3, 2016
Once in a blue moon a consulting prospect will sign a proposal without asking for any changes or concessions. When the moon is white, yellow, green or invisible to the eye, you’ll probably have to negotiate to win the project. Below, in their barest form, are 15 best practices that will help you close more projects at higher values with more clients. 15 Negotiation Best Practices for Consultants I had a few more best practices in mind, but I want to hear from you to fill out the list.
Consultants' Consultant
FEBRUARY 24, 2016
Consultants Consultant: Here are 13 delicious ways NOT to say no (no matter how much you want to). No. It’s out of scope. No. My boss says it’s not a priority. No. It’s not important. No. It’s a stupid idea. No. I don’t have time. No. There’s no point. No. You’re not high enough up the food […]. The post 13 ways not to say no appeared first on Consultants' Consultant.
Chad Barr
FEBRUARY 10, 2016
This week’s reflection point: I love getting your feedback after sending out our weekly newsletters or brand new bimonthly digital magazine ; not only is it great to receive but it especially helps me calibrate my thinking, focus and ideas for future content creation. I used to reply to such feedback with a simple “thank you for your note and I greatly appreciate it.” Yet in the past year I decided to also add this question: “May I ask you what resonated with you most about my
Leadership Planning with Liz Weber CMC
FEBRUARY 23, 2016
This past week, I’ve had two colleagues share stories they’ve experienced directly or observed first-hand. Each tale provides insight into the decline in the quality of our workforce. Each involves a villain (i.e., actually the villains are really unwitting perpetrators, but they’re causing devastation), a direct victim, and an unintended victim. What’s Happening….
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Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c
freshminds
FEBRUARY 23, 2016
In a world of increasingly invasive technology, the digital consumer is beginning to truly feel the impact of machines becoming more sensitive to the activities of our daily lives. In 2016, systems are going to become ever more aware of their surroundings, interacting with more devices than ever before, collecting this data and adjusting themselves accordingly.
Tom Spencer
FEBRUARY 7, 2016
Harvard Business School Professor Michael Porter argued back in 1985 that there are three generic strategies that an organisation can follow to achieve above average performance. You can operate at low cost, provide distinct value to customers, or focus on doing one of these things while targeting a specific niche in the market. The unfortunate fallacy that Porter introduced is that he made us think of these three choices, “low cost”, “differentiation” and “focus
David A Fields
FEBRUARY 1, 2016
A consultant asked me the following question: My business really isn’t strong yet. How can you afford to say No to projects that are not perfect for you when you need to stay afloat, at least in the short term? Here’s the answer I gave the consultant: Let’s be practical. You have to keep the lights on, so take work that keeps your business running… as long as: 1) it’s work you are good at; 2) it’s work you can do very efficiently; and, 3) it doesn’t take up more […].
Consultants' Consultant
FEBRUARY 19, 2016
Consultants Consultant: This poem will drive you crazy with its English words that are just not consistent! The post Crazy English Pronunciation appeared first on Consultants' Consultant.
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Just because we're working with a distributed team doesn't mean we have to abandon time-tested tools and methods like whiteboarding. Digital look-alikes often cramp creativity and all but eliminate the humanity of shared interactions. Hardware solutions are also limiting and, of course, expensive and immobile. In an increasingly digital and remote-first world, it’s important for us to select tools and processes that allow us to mitigate if not eliminate the above problems.
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