Before Automating Your Company?s Processes, Find Ways to Improve Them
Harvard Business
JUNE 13, 2018
MirageC/Getty Images. One of the most recent automation technologies to emerge is robotic process automation , or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. What sets RPA apart from other automation technologies is that its ability to imitate a human user of one or more information systems reduces development tim
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