Kates Kesler

JANUARY 18, 2022

They do all the right things: create a strategy, announce a leader, build and buy the talent needed, research and implement best practices, purchase new technology, and roll-out training. Determine what services are relevant and develop a bespoke set of solutions. But a year later they have little to show for it.

Enterprise 50

Enterprise Talent Accenture Energy 50

Harvard Business

AUGUST 21, 2017

One of the most common ways to reference check a job candidate is to talk with their former managers over the phone. But in today’s dynamic, knowledge-based workplace, where work is often accomplished by teams working closely together, is talking to a manager really the best way to assess a potential employee’s fit?

Retail 44

Retail Knowledge Base Data Training 44

Harvard Business

JUNE 19, 2017

The approach that we developed, called OB Nest, allows women experiencing low-risk pregnancies to reduce their number of in-person visits from the standard 12–14 to eight. Here are its elements: Information and knowledge-based tracking system. Patients are trained in how to use this equipment. Insight Center.

Knowledge Base 28

Knowledge Base System Education Media 28

Harvard Business

JULY 19, 2016

At the high end of artificial intelligence are systems like cognitive computing that are allowing driverless cars and other machines to develop the capacity to learn from their experiences in the world — by incorporating nuances, remembering outcomes, and adapting to mistakes. (A First, let’s get our bearings. Insight Center.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

DECEMBER 19, 2016

During her training years ago, there would have been a handful of therapy options to consider. This could include specialized staff, such as nurses and junior doctors trained to research and identify clinical trials and therapy options, as well as technology that can automate the search process much as has been done with legal discovery.

Information Technology 28

Information Technology Information Technology System Knowledge Base 28

Harvard Business

DECEMBER 20, 2016

Every CEO should be cultivating these behaviors to maximize innovative thinking: The most innovative leaders: Manage Risk. Innovative leaders scored 25% higher than their non-innovative counterparts on managing risk. When risks do present themselves, they develop plans to minimize the risk and identify where it is needed most.

Development 28

Development Leadership Trends Study 28

Peter Stark

MARCH 25, 2018

In all our years of experience as management consultants, we have learned that great leaders are: Self-Directed Learners. Whereas, in the past, it was good enough to attend an occasional seminar or get specialized training, leaders today recognize that learning must be continuous and not relegated strictly to formal training programs.

Knowledge Base 33

Knowledge Base Training Training Trends 33

Management Consulted

FEBRUARY 24, 2015

It’s their largest portfolio investment ever, and one of the things I did for them was to develop their MBA recruiting strategy, and their MBA internship program. You know, you start as a product manager, senior product manager, director of product management: that’s the way all these job descriptions are written.

Case Interview 100

Case Interview Company Interviews Consulting 100

Harvard Business

SEPTEMBER 11, 2017

Set up a simple workflow to manage customer requests. This won’t be a “Chief Customer Officer” or a “Customer Success Manager.” In later stages you’ll want people who think about how to scale through process, training, and systems. Start a knowledge base. What to do. What to do.

Metrics 48

Metrics Engineering Efficiency Operations 48

Harvard Business

OCTOBER 10, 2018

It is no doubt a sign of progress that a significant proportion of organizations and managers today appear to feel guilty when they admit that they are making big management decisions in an intuitive rather than evidence-based way. And, as with any cultural transformation, managers are a critical agent of change.

Data 39

Data Training Training Culture 39

1 to 1

MARCH 14, 2022

Platforms that specialize in digital assets are looking toward the future, but they aren’t addressing today’s customer needs that come with exploring new frontier, or how to manage customer and employee stress, inexperience, and eagerness that comes with uncharted territories.

Financial 26

Financial Knowledge Base Education System 26