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A Diehard Fanbase of Customers Help Create Sales Champions

1 to 1

This is true as true in sales as is it in sports – probably more so. But what’s the best way to develop diehard fans? Timothy Blank, a vice president at TTEC, recently spoke with Customer Strategist Journal Editor-in-Chief Elizabeth Glagowski about the crucial role practice plays in a sales team’s success.

Sales 26
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How to Be an Effective Player-Coach at Work

LSA Global

The origin of the term player-coach refers to a member of a sports team who simultaneously holds both playing and coaching duties. Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work.

How To 45
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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Every high performer needs both.

Metrics 44
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The lowdown on Retail Week Live 14th-18th March 2016

freshminds

Sponsored by digital software developer Oracle, the glittering event took place in the Ballroom of the Grovesnor House Hotel on Park Lane as the champagne flowed and live bands headlined. As an 'etailer', 40% of their sales already go through mobile and this app aims to create a social shopping community to play to this trend.

Retail 41
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How the Best Global Employers Convince Workers to Join and Stay

Harvard Business

It then provides tailored content related to 10 of its core functional areas, including Research & Innovation, Sales & Business Development, and Operations. ” This emphasis on the collective distances Adidas from Nike’s more archetypal sports obsession with individual winners. Confronting the facts.

Talent 28
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In Product Development, Let Your Customers Define Perfection

Harvard Business

In an era of high-stakes innovation, there is no clearer illustration of how to develop new products the right way (and the wrong way) than a tale of two car companies. In the late 1990s, Porsche avoided bankruptcy by making its manufacturing more efficient and its sports cars more reliable. How Porsche got the product right.

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Is Your Marketing in the Right Place but at the Wrong Time? - SPONSOR CONTENT FROM GOOGLE

Harvard Business

By communicating at the most opportune times based on insights into consumer behavior, companies can generate more business with fewer or more efficient ads, or expand their audience to find unexpected wins. Yet leading with a promotional message, while it might generate a short-term sales boost, sacrifices building long-term brand value.