Harvard Business

OCTOBER 8, 2018

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. Bryan Sexton of Duke University Medical Center.

Metrics 28

Metrics System Healthcare Culture 28

Harvard Business

JUNE 8, 2017

It is little surprise that direct employer-purchasing of bundled care is a burgeoning area of healthcare payment innovation. Purchasers of healthcare services encounter widely disparate charges across different healthcare delivery systems for equivalent surgical procedures, varying by up to 40%.

Healthcare 28

Healthcare System Insurance Insurance 28

Harvard Business

NOVEMBER 23, 2016

In healthcare, change is even harder than in most industries. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

How To 28

How To Healthcare Operations Leadership 28

CaseInterview.com

FEBRUARY 7, 2019

Culture : Is the work environment healthy or toxic? It has an academic culture focused on continuous improvement.Intellectual rigor and factual analysis skills are vital components of success, as is a can-do attitude with an optimistic focus. Hours are long, and the culture can be demanding. Employee Satisfaction. Diversity.

Oliver Wyman 81

Oliver Wyman Boston Consulting Group Consulting Bain 81

Harvard Business

DECEMBER 15, 2017

Within the country, there are large — and often underestimated — regional differences in language, culture, talent, infrastructure, and wealth, all of which lead to wide variations in business landscapes. Cultural variations are important. Step 2: Measure operating environment.

Strategy 28

Strategy Strategy Strategy& Operations 28

Management Consulted

OCTOBER 30, 2016

In addition, Economics degrees are highly theoretical – which often doesn’t equate to the very specific, actionable and data-driven consulting culture. If all you have is trading, investment, and financial experience on your resume, the firms will wonder how interested you are in business operations.

Consulting 100

Consulting Engineering Finance Case Interview 100

Harvard Business

DECEMBER 17, 2018

.” Our solution – one transferable to other organizations pursuing innovation – has been to create an agile network of volunteer ambassadors and coaches throughout the company who have taken collective responsibility for making innovation happen and steering our organizational culture in the right direction.

Company 40

Company Agile Training Training 40

Harvard Business

AUGUST 8, 2016

Nearly 65 million surgical operations were performed last year in the U.S., resulting in an estimated 200,000 deaths from complications or other post-operative issues. Older procedures required cutting large openings to operate on a patient (e.g., Waves of Innovation in Surgical Quality and Safety.

Operations 28

Operations Research System Culture 28

Harvard Business

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Comparison 44

Comparison Financial Report Data 44

Harvard Business

OCTOBER 9, 2017

The physician-sherpa should be a partner on the journey, not simply a medical operative, extracting formulaic rules and implements from a toolbox. Health systems that want to avoid those pitfalls need leaders who invest in shaping an organizational culture that values hearing patients’ voices. Patients need and deserve much more.

Guidelines 41

Guidelines Efficiency System Meeting 41

Management Consulted

JULY 19, 2015

So I’m kind of looking at Bain, but I’m looking to decide between what office I would prefer to work in, and so knowing more about the office culture, and what it’s like, and what industries you all work with would give me a better understanding of where I would like to work this summer, and potentially full-time as well.

Interviews 100

Interviews Case Interview Bain Finance 100

Harvard Business

JUNE 18, 2018

Melissa Waters, CMO of Lyft, says “Any customer these days is asking for transparency on what a company stands for and why they operate. It must be woven into a company’s operational fabric. “We start with purpose, to transform healthcare, then we map that purpose to goals and metrics.

Marketing 41

Marketing Metrics Healthcare Company 41

Harvard Business

AUGUST 1, 2018

How companies are using artificial intelligence in their business operations. Although the quality of annotation is adequate for many tasks, human annotation is inherently prone to a plethora of culturally ingrained biases. Combine traditional machine learning metrics with fairness measures. Insight Center. Adopting AI.

Data 35

Data Training Training Metrics 35

Harvard Business

OCTOBER 17, 2017

PFK tracks data across all the more than 20 AHRQ Pediatric Quality Indicators , as well as metrics on utilization , which has led to improved quality of care and cost savings among its Medicaid population of children. PFK is now working on expanding its strategy to address the health needs of children with disabilities.

Metrics 36

Metrics Efficiency System Development 36

Harvard Business

DECEMBER 13, 2016

A team of engineers, designers, operations specialists, and clinicians was assembled and led by an experienced, well-respected physician “chief engineer” whose vision for the future of care was disruptive. Most care-delivery organizations do not have a culture that can tolerate uncertainty for such a long period.

Case Interview 28

Case Interview Insurance Insurance System 28