Harvard Business

MAY 18, 2018

Changing consumer needs, combined with shifting workforce expectations, are altering the competitive landscape and dictating transformation of existing company operating models for consumer industries. But it is not just the nuts and bolts of a company that need to change. An empowered consumer has changed the growth game.

Accenture 28

Accenture Strategy Strategy Strategy& 28

Harvard Business

DECEMBER 20, 2018

We also asked if there were specific changes they hoped management would (or would not) make. Using the insights from these interviews, we were able to identify how each employee segment felt about the change effort, and planned communications based on whether they were excited, frightened, or frustrated.

Banking 53

Banking Interviews Retail Survey 53

Harvard Business

AUGUST 3, 2017

New York–based Morgan Stanley, in business since 1935, has been known as one of the more human-centric firms in the retail investing industry. Morgan Stanley is being careful, observant, and open to change in the rollout process. Morgan Stanley plans to eventually release a digital-only version with managed portfolios.

System 28

System Financial Deloitte Industry 28

Harvard Business

SEPTEMBER 27, 2017

One of Rochet’s first tasks was to create a leadership development program that equipped executives with the knowledge, mindset, and ways of working the company would need to grow in the digital age. “A clear, easy-to-memorize digital group strategy is now vocally championed by leadership across the company,” Rochet says.

Media 37

Media Fashion Agile Sales 37

Harvard Business

JUNE 3, 2016

We know that when IT projects fail, it is usually not because the technology didn’t work (although this can sometimes be the case), but because the changes required at an organizational and employee level weren’t managed effectively. If those linkages cannot be developed, then those investments should not be pursued.

Tools 28

Tools Construction System Retail 28

Harvard Business

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). We see an interesting pattern across the professionally managed companies, those whose CEOs were hired by the board. These CEOs are what we call “insider outsiders.”

Methodologies 49

Methodologies Culture Metrics Company 49

Harvard Business

JULY 27, 2016

So, to align company leaders, Schultz gathered 200 senior managers from around the world, sent them out to local retail shops to better understand the customer’s point of view, and then brought everyone back together. Starbucks was coping with the global economic crisis and experiencing a rapid decline in profits.

Company 28

Company Sports Conference Retail 28

Harvard Business

JANUARY 12, 2018

Does a robot manage your money? A study by Deloitte estimated that “assets under automated management” (including hybrid offerings) in the U.S. This would represent between 10% and 15% of total retail financial assets under management. CSA Images/Printstock Collection/Getty Images. will grow to U.S. $5

Strategy 28

Strategy Strategy Strategy& Consulting 28

Harvard Business

MAY 19, 2016

To address these questions, Coty partnered with Kotter International to implement a broad global change management program. The traditional, even predominant, way to form a team follows a well-rehearsed and perfectly logical flow: Develop a strategy. The first key ingredient is in how teams are selected. Insight Center.

Leadership 30

Leadership Case Interview Accenture Groups 30

Harvard Business

SEPTEMBER 13, 2016

When change works, people start to talk differently — about different things, or with different people. The general manager of one of their sites decided to lead conversations around a big question: “How do we save jobs?” For example, a retailer wanted to improve the quality of customer service in 4,000 outlets.

Pharmaceuticals 28

Pharmaceuticals System Retail Examples 28

Management Consulted

NOVEMBER 6, 2016

Founded in 1983 by Kellogg School of Management marketing professors Andris A. In 1982, Andy presented his and Prabha’s mathematical models for sales force sizing and territory alignment to the Pharmaceutical Management Science Association (PMSA), using an early Apple computer to display sales territories on-site. What does this mean?

Case Interview 100

Case Interview Interviews Sales Pharmaceuticals 100

Harvard Business

MAY 3, 2016

HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. At Harvard Business School’s Advanced Management Program. Q: What are some of the institutional barriers to developing an outside-in orientation? Developing the Global Leader.

Education 28

Education Real Estate Research Company 28

Management Consulted

NOVEMBER 2, 2015

In March 1992, KPMG began to reorganize itself, choosing six lines of business: financial services; government; health care & life sciences; information & communications; manufacturing, retailing, & distribution; and special markets & designated services. Business Process Management. Change Management.

Interviews 100

Interviews Culture Consulting Case Interview 100