Harmonious Workplaces

JANUARY 17, 2024

In the dynamic fields of organizational development (OD) and change management (OCM), a consultant’s ability to ask the right questions plays as crucial a role as having the right answers. Great consultants tend to leverage listening and empathy as pathways to understanding, diagnosis, and solution development.

Organizational Development 94

Organizational Development Journal Emotional Intelligence Construction 94

Harvard Business

OCTOBER 30, 2018

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. To test the idea, hospital managers developed a special patient-safety card game that encouraged coworkers to work together more easily and reinforced their knowledge of core safety and patient care principles.

Case Interview 28

Case Interview Guidelines Transportation Airlines 28

Harvard Business

NOVEMBER 23, 2016

Together we developed an agenda for change and put it into action. The questions were developed by Press Ganey, the healthcare survey company, and were related to employee engagement. Each of these teams went through the same team development program as my senior leadership team. He proposed that we try something new.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

JUNE 25, 2018

One of the most successful began with a simple exercise aimed at helping the leaders to define their three highest priorities. Then we took them through a structured exercise including delving into their calendars to assess whether they were using their time to best advantage, including setting aside time for renewal.

Policies 53

Policies Exercises Strategy Strategy 53

Tom Spencer

SEPTEMBER 28, 2019

In this management style, there are two scenarios at play. You are more powerful than some people and have the authority to control their actions directly by issuing orders or indirectly by exercising political power. The Orange management style is extremely competitive and results driven.

Management 60

Management Exercises Leadership Consulting 60

Harvard Business

MARCH 27, 2017

Consider the experience of one of the world’s largest footwear manufacturers, whose leaders engaged in an exercise that others can use to revamp the way they make decisions. In its fast-changing industry, big challenges loomed on many fronts. It consists of these four steps: 1. Compile a list.

Exercises 28

Exercises Productivity Efficiency Methodologies 28

Harvard Business

MAY 12, 2016

Recent research on change management teams, virtual teams and new startup teams has shown that teams in which leadership is shared, rather than vested on a single individual, can be very effective, demonstrating through quantitative methods that shared leadership can, and does, lead to improved organizational performance.

Leadership 28

Leadership Meeting Groups Research 28

Harvard Business

DECEMBER 13, 2016

This idea of keeping people in their homes became a powerful mantra for the team and drove the development of Care in Place. Develop a complete understanding of the system. For example, through a patient-journey-mapping exercise, the Care in Place team noticed that some of the senior patients being sent to the ER did not need to go.

Case Interview 28

Case Interview Insurance Insurance System 28