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Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. He’d been an aide to the mayor of Philadelphia at the time and knew well how much time city workers spent documenting and following up on complaints about broken lights.

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Making Kindness a Core Tenet of Your Company

Harvard Business

The column highlighted the work of Stanford psychologist Jamil Zaki , who documents what he calls “positive conformity.” Consider one instructive case study. There was one dealer who’d closed a sale and noticed from the documents that it was the customer’s birthday.

Company 52
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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

Ron and his partners at Navalent help companies that are in pursuit of a substantial transformational change, whether it be strategic formulation, organizational design, cultural shifts, or executive leadership behaviors. I studied arts and it was my initial formal training. Ron, you’ve written several books on leadership.

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The Future Economy Project

Harvard Business

And what type of leadership will take us there? But over the coming months, we will provide case studies and practical lessons from their experiences to help other executives who believe that profits and environmental responsibility must go hand in hand. Search and explore the documents below. Marc Benioff.

Energy 28
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What to Do When You’re Returning to a Company You Used to Work For

Harvard Business

Case Study #1: Reestablish yourself as a senior leader in the organization by being generous with your knowledge. “One of the most attractive aspects of returning was that the company had grown considerably while retaining most of the same senior leadership team I was familiar with,” she says.

Company 46
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How Freelancers Can Make Sure They Get Paid on Time

Harvard Business

. “Don’t walk away, and don’t give up,” he says, “Work your way up the food chain and take it to the top” of the executive leadership if you need to. Your emails and calls about late or missing payments serve as documentation of your efforts to be paid. ” Hire a lawyer.

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4 Ways to Improve Your Content Marketing

Harvard Business

We examined 34 million interactions between customers and content on DocSend’s platform , which allows sales organizations to upload and share documents with prospects. Documents uploaded to DocSend’s platform include case studies, overviews and guides, e-books, and proposals.