Using Strong Emotional Intelligence to Manage Conflicts: A Case Study

Gina Abudi

The post Using Strong Emotional Intelligence to Manage Conflicts: A Case Study appeared first on Gina Abudi. Leadership conflict management critical skills customer management customer service emotional intelligence employee training TrainingMany organizations focus on strengthening emotional intelligence (EI) of their management staff.

Understanding Why Conflict Happens – A Mini Case Study

Gina Abudi

The post Understanding Why Conflict Happens – A Mini Case Study appeared first on Gina Abudi. Project Management Leadership managing conflict project leadership resolving conflict understanding conflictI have been coaching a client around conflict they are having within their project team. In talking with my client, she shared the following information: “Conflict is happening more and more on the project team.

Case Study: When Two Leaders on the Senior Team Hate Each Other

Harvard Business

” Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. “I did talk to that leadership development firm last year,” he said. kuritafsheen/Getty Images.

Helping Too Quiet Employees: A Case Study

Gina Abudi

The post Helping Too Quiet Employees: A Case Study appeared first on Gina Abudi. Leadership managing employees managing shy employees quiet employees team leadership Jack was concerned about Mary, one of his employees. He knew she had much to share and was very knowledgeable; but she was always quiet in team meetings. In fact, during the last team meeting when a problem was being discussed, and Jack knew that Mary had a few great ideas to solve it, she [.].

Engage Employees in Change: A Mini Case Study

Gina Abudi

This mini case study shares that story. The client is a retail organization that had changed leadership at the top. The post Engage Employees in Change: A Mini Case Study appeared first on Gina Abudi. One of Abudi Consulting Group’s client’s wanted to engage their employees in change. For this brief story, I’ll use the exhibit below. The new CEO and other newly-hired top executives had experience engaging employees [.].

Learning to Delegate: A Mini Case Study

Gina Abudi

The post Learning to Delegate: A Mini Case Study appeared first on Gina Abudi. Leadership managing employees building relationships delegatingConsider this situation: This is the fourth project that Anna has delegated to Amanda and she is starting to feel she would be better off doing it herself! While Amanda is willing to take on additional assignments, she just doesn’t seem to be willing to be responsible for the assignment. She won’t do anything without [.].

Case Study: Is Holacracy for Us?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years. The lack of control meant that the leadership team had little say in how the Contect brand was being managed at a local level.

Case Study: Resolving Serious Conflict between Team Members

Gina Abudi

The post Case Study: Resolving Serious Conflict between Team Members appeared first on Gina Abudi. Project Management conflict management project leadership project problems resolving conflicts team conflictsBackground: The members of your project team are in serious conflict. They have split into two camps. The last team meeting was a disaster with four members of the team sitting on one side of the table and the other four on the other side.

Case Study: Should an Algorithm Tell You Who to Promote?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. ” Ed explained that while he was proud of the growth FreshFace had experienced under his leadership, he was ready for a new challenge. nicholas blechman for hbr. Aliyah Jones was having trouble paying attention to the farewell toasts.

Engaging Stakeholders – A Mini Case Study – Part 2

Gina Abudi

Talking with the Marketing Group and Developing the Communication Plan Read Part 1 of the case study. The post Engaging Stakeholders – A Mini Case Study – Part 2 appeared first on Gina Abudi. Project Management communication plan engaging stakeholders managing stakeholders project communications project leadership stakeholder meeting The day of the meeting with the marketing group arrived.

Engaging Stakeholders – A Mini Case Study – Part 3

Gina Abudi

Feedback from the Marketing Group Read Part 1 and Part 2 of the case study. The post Engaging Stakeholders – A Mini Case Study – Part 3 appeared first on Gina Abudi. Project Management communication plan engaging stakeholders managing stakeholders project leadership stakeholder feedback stakeholder meeting The project launched and was certainly successful from the perspective of coming in on time and within budget.

Engaging Stakeholders – A Mini Case Study – Part I

Gina Abudi

The post Engaging Stakeholders – A Mini Case Study – Part I appeared first on Gina Abudi. Project Management communications engaging stakeholders managing stakeholders project leadership projects stakeholders Alex was about to undertake a project in the organization that impacted the marketing department. It was not a large initiative at all and was only expected to last 2 – 3 months in duration.

Case Study: Increasing the independence of an overly dependent workgroup

Gina Abudi

The post Case Study: Increasing the independence of an overly dependent workgroup appeared first on Gina Abudi. Leadership employee engagement management skills managing teams setting expectations team leadershipBackground: You manage a workgroup of 15 people responsible for customer service for one of the company’s largest and most profitable products.

A Mini Case Study: No One is Perfect! – Part 3

Gina Abudi

The post A Mini Case Study: No One is Perfect! Leadership 360 assessments action planning Coaching diversity emotional intelligence working relationshipsOne leader’s story of how accepting he is not perfect led to stronger working relationships. <This <This story is about one of ACG’s coaching clients, the name of the leader as well as other information that may identify the leader or the organization has been changed.

Working Across Cultural Boundaries – A Case Study – Part I

Gina Abudi

The post Working Across Cultural Boundaries – A Case Study – Part I appeared first on Gina Abudi. Project Management cultural boundaries diversity kick off meeting managing projects project kick off project leadership team meeting virtual team leadership Getting Everyone to Work Together – One Project Manager’s Challenge Michael was managing his first virtual project team. There were 12 people on the core project team.

One Client’s Story: A Case Study – Part III

Gina Abudi

Results from Socializing Efforts Read Part I and Part II of the case study. The post One Client’s Story: A Case Study – Part III appeared first on Gina Abudi. Human Resource Leadership learning and development socializing the value of training Training value of professional development

Working Across Cultural Boundaries – A Case Study – Part II

Gina Abudi

The post Working Across Cultural Boundaries – A Case Study – Part II appeared first on Gina Abudi. Project Management cultural boundaries diversity kick off meeting managing projects project kick off project leadership team meeting virtual team leadership The First Team Meeting Read Part I for background information.

Resolving a Team Conflict: Take These Steps – A Mini Case Study

Gina Abudi

The post Resolving a Team Conflict: Take These Steps – A Mini Case Study appeared first on Gina Abudi. Leadership conflict resolution managing conflict resolving conflicts team conflictAbout 2 months ago a client asked me to come in to their office to help a 5-person project team resolve a conflict they were having on the team. She had tried to resolve it herself but was having difficulty getting the team to agree on a solution and felt an independent party may be [.].

One Client’s Story: A Case Study – Part II

Gina Abudi

James knew he had to build relationships to gain the trust of senior leadership. The post One Client’s Story: A Case Study – Part II appeared first on Gina Abudi. Human Resource Leadership learning and development socializing the value of training Training value of professional development Socializing the Value of Learning and Development Read Part I for the first part of our story.

One Client’s Story: A Case Study – Part I

Gina Abudi

The post One Client’s Story: A Case Study – Part I appeared first on Gina Abudi. Human Resource Leadership learning and development socializing the value of training Training value of professional development Challenges Ahead. Background James just started in his new role as head of learning and development at a large multinational firm. He had learned quite a bit about the company during the interviews and through research.

A Mini Case Study: Leading a Project as a New Project Manager – Part II

Gina Abudi

The post A Mini Case Study: Leading a Project as a New Project Manager – Part II appeared first on Gina Abudi. Project Management building a project team engaging stakeholders establishing relationships kicking off the project new project managers project leadership project success starting new projectsBest Practices for a New Project Manager to Establish Themselves and Build Relationships Quickly Read Part I for background information.

Problems on the Team: A Mini Case Study – Part II

Gina Abudi

Team Building Leadership leading teams Project Management project teams team leadership team problems Why do I have to be involved in this initiative! Read Part I for background information. What might be the primary reasons for the team feeling as they are? The team likely does not understand the value of teamwork and the benefits of being a member of this team. It is also likely that limited, [.].

Case Study: Moving Resisters of Change to Change Champions – Part 2

Gina Abudi

Changing the Minds of Employees in Finance Read Part I of the case study. The post Case Study: Moving Resisters of Change to Change Champions – Part 2 appeared first on Gina Abudi. Leadership change champions change management leading change removing change obstacles resisting changeThe second meeting with the group was well attended, everyone made time on their calendar and attended the meeting. This was a good sign!

Case Study: Moving Resisters of Change to Change Champions – Part I

Gina Abudi

The post Case Study: Moving Resisters of Change to Change Champions – Part I appeared first on Gina Abudi. Leadership change champions change management leading change removing change obstacles resisting changeChanging the Minds of Employees in Finance I was working with a mid-size professional services firm that was implementing a new financial system.

Problems on the Team: A Mini Case Study – Part I

Gina Abudi

Team Building Leadership leading teams Project Management project teams team leadership team meetings team problems I need to get control of our virtual team meetings! The members of your team have great ideas and are engaged, but every single one of your virtual teams meetings is out of control. Team members are always interrupting each other’s ideas to shout out their own. No one bothers to build on any one’s [.].

Problems on the Team: A Mini Case Study – Part I

Gina Abudi

Team Building Leadership leading teams Project Management project teams team leadership team problems Why do I have to be involved in this initiative! From the minute the team was announced, several of the members were overheard telling their colleagues that they didn’t understand why they needed to be involved in this initiative. They wanted to continue to work alone, as they have been doing for many years. Some [.].

Problems on the Team: A Mini Case Study – Part II

Gina Abudi

Team Building eam leadership Leadership leading teams Project Management project teams team meetings team problems I need to get control of our virtual team meetings! Read Part I for background information. What is going on? Likely, the following are issues for this team: Lack of meeting skills No meeting processes in place No team norms The team leader is not intervening and effectively facilitating meetings to follow agendas (additionally, agendas [.].

Case Study: How Much Should a New CEO Shake Things Up?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Change management Leadership Digital ArticleSena Aslan, the CEO of FDM Turkey, wished the drive from the Ankara airport to the bank’s largest branch were a bit longer.

Case Study: When You’re Successful, Stretched Too Thin, and Indispensable

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Delegation Leadership Developing employees Managing up Managing yourself Digital ArticleMarion Barraud for HBR. Carla was killing off her leading man. And it felt good—but not perfect.

A Mini Case Study: What’s Wrong With This Team – Part II

Gina Abudi

Read Part I of the mini case study. The post A Mini Case Study: What’s Wrong With This Team – Part II appeared first on Gina Abudi. Leadership building a team managing teams resolving team issues team effectiveness team leadership teamwork What may be some of the primary reasons for the team feeling as they are? There are any number of issues that could be happening.

A Mini Case Study: What’s Wrong With This Team – Part I

Gina Abudi

The post A Mini Case Study: What’s Wrong With This Team – Part I appeared first on Gina Abudi. Leadership building a team managing teams team effectiveness team leadership teamwork From the minute the project was announced and the team members assigned, several of the members were overheard telling their colleagues that they didn’t understand why they needed to be involved in this initiative.

Dealing with the Frustrations of Managing Others: A Mini Case Study

Gina Abudi

The post Dealing with the Frustrations of Managing Others: A Mini Case Study appeared first on Gina Abudi. Leadership delegating work engaging employees managing staff people managementA big frustration for many managers is dealing with those who report up to them.

Do I Need to Handle this Conflict? A Mini Case Study

Gina Abudi

A Mini Case Study appeared first on Gina Abudi. Leadership best practices managing conflict conflict resolution resolving conflictConsider this situation: Two of your employees, Susan and Jack, are struggling with a difficult technical problem. Susan describes an approach to Jack for solving the technical problem that she finds compelling. “Doesn’t that make sense to you?”

Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. And he’d seen and heard about similar cases of misuse elsewhere. “There’s another one!”

A Mini Case Study: Leading a Project as a New Project Manager – Part I

Gina Abudi

The post A Mini Case Study: Leading a Project as a New Project Manager – Part I appeared first on Gina Abudi. Project Management building a project team engaging stakeholders establishing relationships kicking off the project new project managers project leadership project success starting new projectsBest Practices for a New Project Manager to Establish Themselves and Build Relationships Quickly Background: Sydney was a newly hired project manager at a consulting firm.

5 Steps To Securing a Consulting Internship

Tom Spencer

Get comfortable with case studies and develop your own style. Case studies are business problems you have to solve with the help of your interviewer and they are arguably the most difficult part of the application process.

Problems with the Team Leader: A Mini Case Study – Part II

Gina Abudi

Team Building effective leadership leading teams problem leaders project sponsor team leadership Read Part I for background information. What should the project sponsor do to fix the issues the team is having with the team leader? The project sponsor needs to intervene quickly to change this situation. First, prior to a meeting, he may want to review the background of the team leader. How much experience does [.].

Exploring Emotional Intelligence: Helping Managers Succeed – Part 2

Gina Abudi

A Client Case Study – Part 2 of 3 – The 360 Assessment Results. Read Part 1 of the case study. Leadership 360 assessments client case study emotional intelligence management training people skills successful leadersFindings from the 360 Assessment. 498 of 500 surveys were received. While a 100% return would have been outstanding; we were certainly excited about the return we did get given this was the first [.].

The Need to Build Relationships: A Mini Case Study – Part II

Gina Abudi

Leadership building relationships engaging peers getting support Management selling ideas Read Part I for background information. You need to change everyone’s perception of you. What are you going to do? In order to move forward in this particular situation, consider apologizing to colleagues for “plowing ahead” with your ideas and suggestions. You might note that you are excited about the potential and simply got carried [.].

The Need to Build Relationships: A Mini Case Study – Part I

Gina Abudi

Leadership building relationships engaging peers getting support Management selling ideas When you first joined the company over 6 months ago, you tried to move forward with a number of initiatives that were successful at your last company. You met quite a bit of resistance from business line managers (your peers). You couldn’t seem to move forward with any of your initiatives. In a recent conversation [.].